Stateline CJDR
Somerset, MA
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Leasing from Stateline I recently leased a Jeep Grand Cherokee from Stateline the salesperson was Walix Dexaus, he was able to get us the exact vehicle we wanted. He was pro I recently leased a Jeep Grand Cherokee from Stateline the salesperson was Walix Dexaus, he was able to get us the exact vehicle we wanted. He was professional and courteous throughout the process. I would like to thank Walix and the team at Stateline for the courtesy that was extended to me and my wife. I would strongly recommend Stateline to my friends and family. More
Jeep Service Repairs were completed in a timely manner by very professional and courteous staff. I would highly recommend this dealer for service. Lionel and his s Repairs were completed in a timely manner by very professional and courteous staff. I would highly recommend this dealer for service. Lionel and his staff are top-notch. More
Fast friendly service! My visit to replace a battery in my jeep went smoothly. The service department was friendly and they had the Battery in stock. I was in and out in 30 My visit to replace a battery in my jeep went smoothly. The service department was friendly and they had the Battery in stock. I was in and out in 30 minutes. And the final invoice was less expensive than originally quoted. More
Easy to deal with Never felt pressured. Felt like I got a really good deal at the end of the day! Would highly recommend to other buyers for new or used vehicles. Never felt pressured. Felt like I got a really good deal at the end of the day! Would highly recommend to other buyers for new or used vehicles. More
Expensive and Unxlear About Time for Repair My appointment for a “check engine light” on my 2016 Jeep was at 8:30am. I had to keep asking questions to be a better informed consumer about my repa My appointment for a “check engine light” on my 2016 Jeep was at 8:30am. I had to keep asking questions to be a better informed consumer about my repair over more than an hour and a half, I decided to wait, no car was offered for me to use to return home by myself. It was getting close to noontime when a ride home and pick me up when car was ready. I decided to take the ride home. This especially was my decision after the manager accused me of harassing the service center people by asking them questions about what was going on with the repair ( if hoses needed replacement ; why was my car going to take 3.5 hours to replace a thermostat etc) ) The men in the customers service were great, patiently answered all my questions , and were polite. There was no coffee nor waiting room comfort s either. Next, the manager named Don approached me, raised his voice and kept saying things that were aggressively disrespectful. I felt extremely uncomfortable by this managers tone of voice, what he said to me that was not true,( he was not present during this endurance test of waiting hours for a repair ) and went outside in the rain to get away from him. My car was not ready till 3:45pm ! More
Tremendous!! Robert was a very good salesman consultant i told him what I was trying to do and he made it happen. He has secured my business whenever I’m in the ma Robert was a very good salesman consultant i told him what I was trying to do and he made it happen. He has secured my business whenever I’m in the market again. More
great service it took 2 visits to fix the problem but they were very accommodating the only real problem was that the lot really is horrible to park and get around it took 2 visits to fix the problem but they were very accommodating the only real problem was that the lot really is horrible to park and get around in More
Excellent, very satisfied The service department staff were helpful and knowledgeable. Fixed the problem which was significant. I was very worried how my car would run after The service department staff were helpful and knowledgeable. Fixed the problem which was significant. I was very worried how my car would run afterwards but it seems perfect. More
Great service in the promised time Clean location with polite employees. I Was able to make an appointment right away at a time that worked well for me and my vehicle was finished at t Clean location with polite employees. I Was able to make an appointment right away at a time that worked well for me and my vehicle was finished at the promised time (very important to me because i was using my lunch break to have my vehicle serviced) More
Unhappy I feel like I was taken advantage of. When I got their my wipers and rear defrost worked. When I left, they didn't and they claim it wasn't anything t I feel like I was taken advantage of. When I got their my wipers and rear defrost worked. When I left, they didn't and they claim it wasn't anything they did. Mind you, they had to rewire something so my wires where messed around with. I will never go again!! More