Stateline CJDR
Somerset, MA
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Smooth Transaction! Good prices and knowledgeable staff. Our Durango was just as advertised, clean and delivered on time with no hassles. They researched the best rates for us even though we came prepared w Our Durango was just as advertised, clean and delivered on time with no hassles. They researched the best rates for us even though we came prepared with our own financing. They offer a discount if you use their financing sources so we went with that. Car drove beautifully with one exception, needed a new wiper. Called them next day and they mailed out the new wiper without delay. More
Walix was Awesome, best car shopping experience ever. I would definitely recommend Stateline Jeep Dodge Ram Chrysler to everyone, Everyone was very hel was Awesome, best car shopping experience ever. I would definitely recommend Stateline Jeep Dodge Ram Chrysler to everyone, Everyone was very helpful and courteous. More
Great service, but the price.. ..is less than desirable. Went in for "90k mile service" after being quoted $4-500 during my last oil change. Service included air filter, belt, fuel ..is less than desirable. Went in for "90k mile service" after being quoted $4-500 during my last oil change. Service included air filter, belt, fuel system cleanse, oil change, and brake fluid. Price tag was almost $1000 including almost $700 for labor. These are all things I can do myself but for convenience have done at a mechanic. There is no way this service needed 6+ hours to complete and yet my vehicle was there from 8am to 5pm. More
Jeep purchase The purchasing process ran very smoothly from beginning to end. My salesperson, Jake was fabulous! He did a great job to ensure my wait time at the de The purchasing process ran very smoothly from beginning to end. My salesperson, Jake was fabulous! He did a great job to ensure my wait time at the dealership was minimized as best as possible. More
Awesome Ben Ortiz was very professional in the way he communicated with me. He listened to my concerns about the lease I had and was able to find the vehicle Ben Ortiz was very professional in the way he communicated with me. He listened to my concerns about the lease I had and was able to find the vehicle which suited my needs and requests. Well Done Ben!!!! More
Brand new lease and the salesman Walix was phenomenal. Walix went out of his way to satisfy my every request. Can’t say enough! We drove back to the storage lot 3 times so I could look at different model Walix went out of his way to satisfy my every request. Can’t say enough! We drove back to the storage lot 3 times so I could look at different models. More
Sales and Service Just bought a new 2019 ram Longhorn had the best experience Salesman Ben Ortiz was the best ,honest got me the best deal around called multiple deale Just bought a new 2019 ram Longhorn had the best experience Salesman Ben Ortiz was the best ,honest got me the best deal around called multiple dealers Stateline in Somerset was the Cheapest got the deal done and I was driving the same day the sales team is great ,The Service team was also great , I was greeted by the Shop Forman Jeff sent me to a reputable salesman that took great care of me very knowledgeable taught me everything about the vehicle This dealer is highly recommended More
Poor communication Car went in for service need to order part said it would be in 3-5 days they never called I called a week later left a detailed message and never retu Car went in for service need to order part said it would be in 3-5 days they never called I called a week later left a detailed message and never returned my call I called again person on phone was rude said part was in made appointment for service never heard from them when my car was ready I had to call again never had this problem when it was Somerset Chrysler More
Quick service, but not so quick loaner When we decided on a date to bring my car in Stateline told me I could have a loaner vehicle for the day and I would be covered. Thankfully I dropped When we decided on a date to bring my car in Stateline told me I could have a loaner vehicle for the day and I would be covered. Thankfully I dropped my son off at school before bringing my car in because they told me a loaner would be out shortly, but after 15 minutes without notice, Enterprise was there to pick me up and bring me to Fall River for a rental which costed me an additional 40 minutes I didn’t plan for. I find stateline very reliable but I wish I could have been guaranteed a loaner or told ahead of time Enterprise would be involved so I can plan ahead. More
Great customer service Went in for an oil change and received some repair work that was covered by my warranty. I wasn't sure if anything was covered but they checked it out Went in for an oil change and received some repair work that was covered by my warranty. I wasn't sure if anything was covered but they checked it out to make sure. Great customer service More