Stateline CJDR

Used Jeep purchase Good visit to purchase used Jeep 2016 Compass. Ben Ortiz did a good job explaining carfax reports etc. only issue was bank apr was misquoted. May need Good visit to purchase used Jeep 2016 Compass. Ben Ortiz did a good job explaining carfax reports etc. only issue was bank apr was misquoted. May need to fix at later date now by switching bank vendors. More

Long wait. Service dept overbooked. Packed waiting room. Sat on the floor. Over 1 hr wait after scheduled time for service. Not the friendliest staff. Unsure if Service dept overbooked. Packed waiting room. Sat on the floor. Over 1 hr wait after scheduled time for service. Not the friendliest staff. Unsure if we will return More

Weird sounds Brought my Cherokee in for a rotational sound. Called back 5 hours later and it was fixed. Great service, quick, just wish I would have gotten a c Brought my Cherokee in for a rotational sound. Called back 5 hours later and it was fixed. Great service, quick, just wish I would have gotten a call before I had called. More

Best car buying experience! No pressure, friendly, attentive and patient. Best experience I have ever had buying a car hands down! All staff were polite, professional and kind. W No pressure, friendly, attentive and patient. Best experience I have ever had buying a car hands down! All staff were polite, professional and kind. Walix made me feel welcomed and relaxed. I have referred family and friends to visit this dealership. Had such a positive experience! More

Engine light I wouldn’t go back to this dealership if it was the last one in the state . Two times my car was brought there and they didn’t fix the problem I wouldn’t go back to this dealership if it was the last one in the state . Two times my car was brought there and they didn’t fix the problem More

Terrible service Service techs have no clue. I was told I had no oil even though I had an oil change two days prior. I had even told two techs that. They are trained t Service techs have no clue. I was told I had no oil even though I had an oil change two days prior. I had even told two techs that. They are trained to blame warranty problems on the customer. My transmission on my Jeep Cherokee is slipping and no one will own up to it. More

Lease Anything to do with purchasing or leasing a car is always a giant pain in my opinion. However I did find Robert Campellone to be very easy going and e Anything to do with purchasing or leasing a car is always a giant pain in my opinion. However I did find Robert Campellone to be very easy going and extremely pleasant. Even the “sales manager” that always comes over to seal the deal I found to be honest and straightforward. Hard to complain about that at a dealership. More

Made my experience as easy and simple as possible Walix helped my lease upgrade transition as smooth as possible and was very professional. I will be referring this dealership to friends/Jeep drivers! Walix helped my lease upgrade transition as smooth as possible and was very professional. I will be referring this dealership to friends/Jeep drivers! Thank you! More

Wonderful experience I recently purchased a 2019 Jeep Grand Cherokee from Ben Ortiz at Stateline. He and everyone at the dealership were kind, informative, patient and und I recently purchased a 2019 Jeep Grand Cherokee from Ben Ortiz at Stateline. He and everyone at the dealership were kind, informative, patient and understanding as we worked out a deal. Glad to say I ended 2018 with a beautiful new car 🙂. I would recommend Ben and colleagues to anyone. Thanks for everything. More

Amie was very personal Armie was very personal! Armie went on the road test with me when I picked out a 2019 Jeep Cherokee laditude , he asked if I liked how it road and I Armie was very personal! Armie went on the road test with me when I picked out a 2019 Jeep Cherokee laditude , he asked if I liked how it road and I said yes! Armie wanted to make sure that l was satisfied with the Jeep and I am so I bought it! After all the signing he went through the car explaining how everything in the jeep worked ! He pared up my phone with the blue tooth system in a jiffy! I got a good deal on the Jeep and I would highly recommend him to anyone ! More