Stateline CJDR

Oil change Service staff was very professional and courteous. I was able to make an appointment the day before with ease. Also someone was there to help park and Service staff was very professional and courteous. I was able to make an appointment the day before with ease. Also someone was there to help park and maneuver through the parking lot which is just a disaster full of cars. There is no where to park or move your vehicle. I don’t know any names if service staff who helped me during this visit. More

Great salesman Robert is a great sales person I would recommend him for anyone looking for a truck or a jeep he should us service , parts he put me in a beautiful tr Robert is a great sales person I would recommend him for anyone looking for a truck or a jeep he should us service , parts he put me in a beautiful truck and made it a gray experience More

Great salesman walix Salesman was very helpful and went beyond what I asked ! He drove to providence to pick up the car at another dealership and when I decided to buy it Salesman was very helpful and went beyond what I asked ! He drove to providence to pick up the car at another dealership and when I decided to buy it he drove back to pick up the extra key I would buy my next car off of Walix! More

Too expensive and not upfront with cost I went to the dealership to get a key programmed for my ram. I went to service and they sent me to parts. I was told the key was $175.00 and they wo I went to the dealership to get a key programmed for my ram. I went to service and they sent me to parts. I was told the key was $175.00 and they would order it. I didn’t have an issuer with that even though I thought the price was high. I went the following day and picked up the key and the service desk said I needed it programmed. I went to the service desk and was told it was $80 to program the key. I was less than happy and wasn’t told there was a fee to program it. I expressed my displeasure and was told “I need to pay the technician.” I was left with no choice but to pay. If I was told this when I purchased it I would have went to a locksmith. Then when the programming took only 6 minutes I was even more frustrated. I feel ripped off and mislead. The reason for needing a key is because my factory key stopped working. I did all the manufacture recommendations including changing the battery. It felt like classic dealership service department rip off. More

Great experience for service on an old car My family's 14 yr old minivan needed its radiator replaced in a 24 hr turnaround due to a "no heat" condition. When I asked for a multipoint inspectio My family's 14 yr old minivan needed its radiator replaced in a 24 hr turnaround due to a "no heat" condition. When I asked for a multipoint inspection of the underbody after the new radiator was installed, it was done without any questions asked. The service advisor was pleased to confirm the car would be "road worthy" for continued use. I was very satisfied with the positive outcome for the minivan & the service experience. Martha C. More

Excellent service Very helpful to me very polite answers all my questions about my vehicle I recommend anyone to go there like I said great service and very good custom Very helpful to me very polite answers all my questions about my vehicle I recommend anyone to go there like I said great service and very good customer service More

Walix Dexaus was an absolute professional Walix Dexaus made my truck buying experience an easy one. He was friendly professional and knowledgeable. Highly recommend him!! If you are looking f Walix Dexaus made my truck buying experience an easy one. He was friendly professional and knowledgeable. Highly recommend him!! If you are looking for a vehicle give him a call!!! More

Good customer service Good service, quick but thorough work. Accurate wait time estimation. Friendly customer service. Asked to check additional things, they did so without Good service, quick but thorough work. Accurate wait time estimation. Friendly customer service. Asked to check additional things, they did so without suggesting I need to schedule additional services for it. More

Speedy Service representative was courteous and helpful, waiting area was clean and had magazines and newspapers to read while I was waiting for my car to be Service representative was courteous and helpful, waiting area was clean and had magazines and newspapers to read while I was waiting for my car to be completed More

New vehicle purchase In out quickly and look for what I wanted within excepted price range. Made sure all my needs were addressed and able to work on my timeline in gettin In out quickly and look for what I wanted within excepted price range. Made sure all my needs were addressed and able to work on my timeline in getting after sale things accomplished. Jake was friendly and on point. More