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State Line Nissan - Service Center

Kansas City, MO

4.4
252 Reviews

252 Reviews of State Line Nissan - Service Center

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October 05, 2019

Out Sooner Than Expected Justin was very helpful, personable, and professional. I was able to get my vehicle back ready to go sooner than expected, most appreciated, although More

by JRB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

State Line Nissan responded

Jrb, we really appreciate your feedback!

October 03, 2019

Friendly service department. Now require an appointment for an oil change. I didn't like that the first time but now I feel like it has reduced my wait time. More

by Mckenzie812
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
Oct 12, 2019 -

State Line Nissan responded

On behalf us all of us at State Line Nissan, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience in our service department.

September 30, 2019

They got me right in and Justin took care of me faster than had originally said. Everything was done right and I was out in less than 2 hours. More

by Kathy
Recommend Dealer
Yes
Employees Worked With
Justin Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2019 -

State Line Nissan responded

Thank you Kathy! I will be sure and share your comments with Justin, and we look forward to seeing you next time!

September 28, 2019

Routine service on Altima Excellent service-dealership was ready for service upon my reservation. Was in and out with oil change and tire rotation within 45 minutes. As part More

by Nissan Altima Service Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2019 -

State Line Nissan responded

Thank you for the recommendation! It's always a pleasure!

September 24, 2019

Awesome! I was in and out for a rattle noise in less time than it took to drive to the dealership! Everyone was super nice. Awesome! More

by Angelina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2019 -

State Line Nissan responded

Thank you Angelina!

September 19, 2019

Great experience. In the past, I chose Nina for help with service but since her departure, I've worked with Jeff on several occasions and he always goes above and beyon More

by englishgirl17
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
Sep 28, 2019 -

State Line Nissan responded

Thank you so much for sharing your experience with State Line Nissan and Jeff Johnson. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be this way! We look forward to seeing you next time!

September 17, 2019

Quick and Easy This is the second time I’ve worked with Justin. Awesome service, and very straightforward. Justin is very knowledgeable and had my car in and out in More

by Trevor W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2019 -

State Line Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 17, 2019

Service Chris was wonderful and very efficient. He had a smile on his face and made the experience more pleasant. I was in and out in 30 minutes. More

by Batman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 19, 2019 -

State Line Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 13, 2019

recommended maintenance Justin very good service advisor. Work completed sooner than I anticipated. Mobil 1 5W-30 was used on the oil change. Although an excellent oil, I wa More

by beb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2019 -

State Line Nissan responded

Thank you for the recommendation beb! I will be sure and share your feedback with Justin and we look forward to seeing you next time!

September 11, 2019

Excellent Experience Always the best. Super, friendly, helpful, prompt and considerate of my time. Always make sure I know everthing I need to know about my car and the se More

by dklepac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Johnson
Sep 12, 2019 -

State Line Nissan responded

This is awesome dklepac! These two are the real MVPs! It's always a pleasure to see you, and we look forward to next time.

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