State Line Nissan - Service Center

dishonest and lack of integrity! my car was purchased brand new 1.5 years ago. was told to monitor battery in first few months of ownership, finally last week car died the day after r my car was purchased brand new 1.5 years ago. was told to monitor battery in first few months of ownership, finally last week car died the day after routine service. brought it back they wanted me to buy a new battery knowing i was in a hurry for work. battery was not covered despite the fact it was only a year and a half years old. they told me my air filter needs attention when it was supposed to have been replaced about a 3 months prior at State Line Nissan, their shop. top of my vehicle was starting to rust, and brought to their attention around 30k miles and was told not covered. driver seat is loose and squeeks since day one, and the clear bra they installed came loose due to air bubbles in the film. after, months of following up with them, they finally made attempt, but instead of removing the entire piece on the hood and bumper, they cut a small section out to replace and ended up cuuting into the paint. that has not been resolved. been getting the run around since. i have gone back to the their dealership multiple times (probably over 10 times) non of it were documented in their system. they don't document services or compaints as they should, the oil change indicator light came on about 1k earlier than the mielage sticker on the winshield, and this was from the same visit as the routine maintenance visit above, where air filter change was supposed to have been done , which made me question 'was my oil and air filter really done during that visit'. if i hadn't purchased the maintenance plan when i bought the car, then i would have stopped going back. More

Unsatisfied overall You're the expert in the field so help me understand what I need to do but don't be rude about it. When service takes longer than expected, which is You're the expert in the field so help me understand what I need to do but don't be rude about it. When service takes longer than expected, which is understandable, give the person a call with an apology and an expected time. Just because a car is at your store does not mean your customer should always adjust to your needs. More

Replaced Headlight Very friendly service team, fast and great work for a good price. I will continue to recommend Stae Line Nissan to folks I know who are in the market. Very friendly service team, fast and great work for a good price. I will continue to recommend Stae Line Nissan to folks I know who are in the market. More

In and out My wife’s Rogue was overdue for an oil change. Made an appointment for noon. Car was done in about an hour. Tire rotation was also done. My wife’s Rogue was overdue for an oil change. Made an appointment for noon. Car was done in about an hour. Tire rotation was also done. More

Thank you! Always a pleasure to have service performed at this dealership. Fast and excellent work, friendly people and all the amenities one needs while waiting Always a pleasure to have service performed at this dealership. Fast and excellent work, friendly people and all the amenities one needs while waiting. Never have any problems at State Line Nissan. More

Service is Great! My service advisor is John and everytime I've been in and needed anything he has made tge experience better than any shop I've ever been in. I'll neve My service advisor is John and everytime I've been in and needed anything he has made tge experience better than any shop I've ever been in. I'll never take my vehicle to another place. More

fast courteous Well taken care of very courteous vvery knowledgeable, friendly staff had me taken care of and on the rroad in a very short time good experience Well taken care of very courteous vvery knowledgeable, friendly staff had me taken care of and on the rroad in a very short time good experience More

Jeff Johnson has been helpful and kind. Everytime I bring my car for service. He's been helpful. He puts the customer first. That's how a service department should be run. Everytime I bring my car for service. He's been helpful. He puts the customer first. That's how a service department should be run. More

Awesome service Fantastic service department. In and out quick and took care of my daughters car before I sent her off for her last year of college with no worries ab Fantastic service department. In and out quick and took care of my daughters car before I sent her off for her last year of college with no worries about her car. More

Oil change I brought my missal Altima in for an oil change and 5,000 mile check up. They service staff were great! They took care of all of my needs in a timely I brought my missal Altima in for an oil change and 5,000 mile check up. They service staff were great! They took care of all of my needs in a timely fashion. More