State Line Nissan - Service Center

Finding a reliable Nissan Dealership for my Nissan Altima. Came to this particular Dealership to register my Nissan Altima after purchasing from Car Rental. I tried 2 other Nissan Dealerships before coming to Came to this particular Dealership to register my Nissan Altima after purchasing from Car Rental. I tried 2 other Nissan Dealerships before coming to this one. Upon arrival Staff immediately came to me to find out what I needed and pointed me to the correct department and introduced me to the staff of that department. Very Courteous and professional staff, clean uniforms and establishment. Once I advised them want I desired, paperwork was drawn and went to a very updated clean, neat and relaxed atmosphere room, where all kinds of snacks and beverages along with Wi-Fi were available for my convenience. Car was bought to me cleaner than I gave it to them with everything done that I requested. More

Fast. I had an 8am service appointment to replace a recalled part. They said it would take an hour, so from previous experiences elsewhere I blocked off 2 h I had an 8am service appointment to replace a recalled part. They said it would take an hour, so from previous experiences elsewhere I blocked off 2 hours to get it done. A few minutes after 9 it was done and I was on my way, very pleasantly surprised! More

Excellent service Justin always takes good care of me whenever I need anything done to my car. I appreciate the speedy service & open communication about how things are Justin always takes good care of me whenever I need anything done to my car. I appreciate the speedy service & open communication about how things are going. More

Cautious, yet satisfied My initial Service Advisor, for the most part was thorough with my Xterra’s evaluation. Very accommodating with payments and timelines for completion. My initial Service Advisor, for the most part was thorough with my Xterra’s evaluation. Very accommodating with payments and timelines for completion. The day of my scheduled appointment to fix my brake light issues, I was told there was an accrued cost for the fix. The servicing ptech discovered the true issue for my brake lights and was informed, I will be charged for another diagnostic. Stunned. Stunned was my feeling to this explanation. I responded this issue should have been found on the initial diagnosis. This disappointment adds to my caution and lack of confidence in this Service department. A couple of years ago, I had my tires rotated. My wife found a Lug nut on our Driveway. Three of the four tires, the lugs were loose. One tire had two lugs missing. Scared. To say the least. Jeff Johnson, corrected that issue and now this oversight. I appreciate this person. Incorrectly rotated tire could have cause damaged or worse injury. Mr. Johnson took the time again to reassures me my Xterra would be taken care of. More

Service My car broke down on I was stuck on the side of the road, I called John and he took care of the situation right away. He managed to tow my car for me My car broke down on I was stuck on the side of the road, I called John and he took care of the situation right away. He managed to tow my car for me and get it fixed right away. More

Great Service Easy and professional. Not over priced and did work asked for.No mess made in my car and was actually a little cleaner when I left. Easy and professional. Not over priced and did work asked for.No mess made in my car and was actually a little cleaner when I left. More

Oil change We took our 2014 in for routine oil change oil filter and wiper blades. All done well. We appreciate being treated as valued customers always We took our 2014 in for routine oil change oil filter and wiper blades. All done well. We appreciate being treated as valued customers always More

Grateful Jeff has always been friendly, helpful and willing to assist me in any need. I recommend Nissan to all my friends because of his service. Jeff has always been friendly, helpful and willing to assist me in any need. I recommend Nissan to all my friends because of his service. More

Very Personal service Jeff Johnson is the best service advisor, trust his advice when I have concerns about what needs to be done. Overall service center is very customer f Jeff Johnson is the best service advisor, trust his advice when I have concerns about what needs to be done. Overall service center is very customer friendly More

Excellent State Line Nissan always does an Excellent Job every time I take my car (Nissan Altima SE) for service there. I would highly recommend them!! TS (Lene State Line Nissan always does an Excellent Job every time I take my car (Nissan Altima SE) for service there. I would highly recommend them!! TS (Lenexa, KS) More