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State Line Nissan - Service Center

Kansas City, MO

4.4
252 Reviews

252 Reviews of State Line Nissan - Service Center

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December 11, 2018

Wonderful Service staff No question, the service team went above and beyond for me! There is no doubt I will be back for all my service needs. Thank you! More

by Rcc934
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The team member I spoke with was female, with dark hair. She was in the last desk area when pulling through the garage.
December 11, 2018

Friendly Service Very nice folks but very expensive! I’ve never paid for an oil change that cost so much. My dealership in Wichita had an expensive oil change but at l More

by Eclaire87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No idea
December 07, 2018

Need to be called back Left a phone message for the Service manager Jeff. No returned call. It’s my fault. I left 100 dollars in my checkbookin a large bag of laundry in the More

by Easy Target
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
December 06, 2018

Service Didn’t fix the problem just said it was the way that car worked. And didn’t have a loaner as promised. Had to bring car back next day More

by CAROLECHANDLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
A new girl
December 05, 2018

Great service State Line Nissan's service department did an excellent job in servicing my Nissan Altima. They discovered I was in need of rear brakes , Justin le More

by Happy Camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2018

FANTASTIC CREW!! Every single person in service makes me feel like I am 1 in a million! Can’t wait to come back! I was in for an oil change first thing in the morning. More

by REEDLK23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
December 03, 2018

great service but took longer than estimated Problem was wind noise around driver door and clunking sound in right front, both things that can be hard to find the cause and fix. However, the rep More

by KLSTANLEY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson, Jonny Grogan
December 01, 2018

I took my car there because it is close. My call ring without an answer until Jeffrey got out of his office and schedule the appointment for me. Justin did a great job in making my visit good More

by marciahenry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2018

Oil change New battery The atmosphere is always pleasant. The wait time is reasonable. The price of parts and service has been affordable.The amenities are a real treat. More

by DRAMEY897
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Grogan
November 30, 2018

Service Center Jonny Grogan is the greatest! He is very helpful and got me right in when I called about my car smelling like anti freeze. He keeps me informed on wha More

by R.Gaines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Grogan
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