252 Reviews of State Line Nissan - Service Center
Anazing Every body that helped me with my car were very kind and out going and seemed to put the customer first. The service was great. Every body that helped me with my car were very kind and out going and seemed to put the customer first. The service was great. More
Always great Every time I come in the staff are friendly and honest about what needs to be done. They try to help you out when they can and treat you fairly. I wil Every time I come in the staff are friendly and honest about what needs to be done. They try to help you out when they can and treat you fairly. I will keep coming back here for service. More
Very frustrating My fan was making a noise. I was told by Jack that they couldn’t hear anything. I was surprised bc the sound was sooo obvious. I had to ask for a favo My fan was making a noise. I was told by Jack that they couldn’t hear anything. I was surprised bc the sound was sooo obvious. I had to ask for a favor and was dropped. To my dismay I switched on the fan and the sound was still there. I asked Jeff to come and listen and he could hear it too. Had to give the car again for repair. I was called later saying that they found debri and cleaned it up. I came back to pick up the car and paid $75 and guess what.....when I started the car, the sound was still there. Very unprofessional and disappointing . Least they could have done was refund my $75 More
Battery connection. Electrical issues are what happen when you think you’ve taken care of everything! All that matters is how you are treated when they do! I have been tr Electrical issues are what happen when you think you’ve taken care of everything! All that matters is how you are treated when they do! I have been treated very well. Good work Mike Candillo! More
Friendly and Fast Justin was very friendly and responsive (as usual). Great service! Justin was able to explain what exactly what I needed and quoted a reasonable amoun Justin was very friendly and responsive (as usual). Great service! Justin was able to explain what exactly what I needed and quoted a reasonable amount. When more time was needed for my repair he called me every time for my approval. I always look forward to working with Justin, as he is always honest and upfront with what my car needs. He is very personable and knowledgeable. More
Don’t Care When Warrantied I visited this service department on several occasions for the same problem. I failed to check while in lot to ensure resolution. Service manager and I visited this service department on several occasions for the same problem. I failed to check while in lot to ensure resolution. Service manager and provider dealing with my case falsified case in stating my car had been fixed with no warning light. The dash panel screen was toggled off of warning and headlights switched to off position I. Order to bypass warning light. One of the suggested fixes for issue, “wait until we get a vehicle same make/model to switch headlight assembly” “ the labor on an issue this complicated is too much” I will drive out of state, which is where my car is being fixed currently before I will return to Stateline Nissan. More
Service Happy they got done quickly! I’m delighted they keep me informed as the day went on. Prices are reasonable and work is well done. Happy they got done quickly! I’m delighted they keep me informed as the day went on. Prices are reasonable and work is well done. More
Happy I was happy yesterday and I have always been Happy with my service, Please keep up the good work. Justin Charles starts with a smile and ends with a s I was happy yesterday and I have always been Happy with my service, Please keep up the good work. Justin Charles starts with a smile and ends with a smile. I always look forward to coming back the waiting room is very nice, things have been up dated made comfortable for your wait. More
Caring They Always aim to help resolve your issue at the least amount of cost. They are friendly, courteous and knowledgeable. I won't take my car anywhere e They Always aim to help resolve your issue at the least amount of cost. They are friendly, courteous and knowledgeable. I won't take my car anywhere else. More
Came in for oil change Justin hooked me up with the service guy that took my request. Sorry, don't recall his name. I explained that I had an appointment but just called i Justin hooked me up with the service guy that took my request. Sorry, don't recall his name. I explained that I had an appointment but just called into work and asked if they could get me in and out by 11:45. They did!!! More