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State Line Nissan

Kansas City, MO

4.8
1,075 Reviews
Locally, Veteran-owned and operated, we at State Line Nissan focus on providing you not only the best car-buying experience but also the best ownership experience. We support the Kansas City community because we are your friends and neighbors, and when you buy from State Line Nissan you're part of our family as well. We know that to earn your business we must earn your trust, and our entire team, from sales to service, operates under the State Line Nissan slogan, "Where respect is the bottom line."
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10401 Madison Ave

Kansas City, MO

64114

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Showing 1,075 reviews

November 13, 2018

Fast, Dependable, and Courteous! The service team always makes you feel like you are their only customer. They are fast, working you in quickly as your car's need arises, extremely co More

by JMREES6342
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Johnson
November 13, 2018

Relationship started with the service department Years ago we acquired a Nissan vehicle and started bringing it here for all of the oil changes. The service department has the greatest customer serv More

by ACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Hammouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Johnson
November 13, 2018

Service - Experience was very good. Justin always takes good care of me when I come in. He's very personable, and will go above and beyond to assist to make sure his customer's are well More

by MICHAEL.CARTER30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2018

Professional place Service department they explain clearly what need or what kind of maintenance was done I compare the prices with other brand dealers Nissan has fair More

by KCSPARKLECLEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Johnson, Jonny Grogan, Max Versch, Sammy Nasr
November 12, 2018

Great service I was blown away with how the service department was very attentive to my needs and attention to detail when it came to the overall care of my car More

by TBURTIN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson, Jonny Grogan
November 12, 2018

They have a service center; but lacks customer service Went to get a car I purchased have some work done. Service center employees didn’t greet, or even acknowledge me for over 10 minutes. When I finally d More

by 1brandonr@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know the names of the employees I was in contact with
Dec 01, 2018 -

State Line Nissan responded

Thank you for providing feedback about your experience with our dealership. I apologize we failed to provide you the type of service you should expect. Please give me a call on my cell at 9137071369 and I will personally make sure you do not have this type of experience again. Jason Gordon, General Manager

November 12, 2018

Easy to work with . Very easy and straight forward dealership . Ed and floyd did an awesome job . Finance was also easy to work with and not pushy at all. Thank you state More

by RAULCHICAS19800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Hammouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
In Memory of Floyd Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2018

Oil change Great to work with explains what type of other work needs to be done and how soon it needs to be taken care of. Very professional. More

by MS.VMJ71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2018

My Great Experience buying a car from Nissan on State Line I was dreading buying a car to the point of driving my sisters car for over a month after I had been in a wreck that had totaled my car. Every weekend More

by Kgander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Metzger
November 10, 2018

Change of filter and CVT Transmission This is the 2nd Nissan Maxima I've purchased from State Line. They've made it easy to deal with and gave me a fair price on my car. Even though Hend More

by GBURGESS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Grogan
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