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State Line Nissan

Kansas City, MO

4.8
1,075 Reviews
Locally, Veteran-owned and operated, we at State Line Nissan focus on providing you not only the best car-buying experience but also the best ownership experience. We support the Kansas City community because we are your friends and neighbors, and when you buy from State Line Nissan you're part of our family as well. We know that to earn your business we must earn your trust, and our entire team, from sales to service, operates under the State Line Nissan slogan, "Where respect is the bottom line."
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10401 Madison Ave

Kansas City, MO

64114

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Showing 1,075 reviews

January 04, 2019

I don't believe the dealership rotated the tires or checked the air pressure. When I took the car into the dealership for an oil change and tire rotation, the readings were 30,31 on the drivers sid More

by DIERKESW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
I am not certain but her name may have been Jenny.
January 04, 2019

Tires-ordered and left the same day with Two New Tures! I called Jeff Johnson Jan 2, 2019 first thing in the morning to see if I could get two tires for my car which wasn’t planned. He was able to order me More

by USA_XM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Johnson
January 04, 2019

Positive experience Service was great Justin seemed to have my concerns and trust high on his priority list . I will continue to have my service work done More

by COACHMABIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2019

It’s good but not this time oil change they take 3 hours to finish after 2:30 minutes I went service I ask my car done it’s still sitting on side after they start doing oil chan More

by GEETAPATE1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
January 02, 2019

Exceptional experience Me being of a grouchy nature, expected atleast 1 fistfight before leaving the dealership without the truck I wanted to buy. Early-on however, I discov More

by John NofKC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby mcanerny(?spelling), Justin Metzger, Jeremy Waple
January 02, 2019

Great customer service Mike was friendly and a pleasure to do business with. He took the time to show me all options for my new Nissan Rouge. He was awesome!!!! More

by RACHAELMOULTRIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tolbert
January 02, 2019

Great service Always great service. The people are friendly. Waiting area is clean. Snacks are provided. Updates on services were very nice. Easy check in. Highly r More

by GRUMPLYOLDLADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Grogan
January 01, 2019

That’s my new Nissan dealership. Set your appointment. Leave your car. They will call you shortly when they’re done. Awesome. Thank you State Line Nissan. Was very satisfied More

by Lbjstat16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A woman checked me in. Brunette , Jonny Grogan
January 01, 2019

Excellent Customer Service Great service by staff. Courteous and knowledgeable all around. Explain all options. Waiting area was clean and comfortable. all staff very respec More

by Dion5jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2019

Nissan State Line has family feel Smaller dealerships that are family owned are so hard to find and the experience is simply different. The service personnel remember you and treat you More

by DBENSON694
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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