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State Line Nissan
Kansas City, MO
1,076 Reviews
Locally, Veteran-owned and operated, we at State Line Nissan focus on providing you not only the best car-buying experience but also the best ownership experience. We support the Kansas City community because we are your friends and neighbors, and when you buy from State Line Nissan you're part of our family as well. We know that to earn your business we must earn your trust, and our entire team, from sales to service, operates under the State Line Nissan slogan, "Where respect is the bottom line."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 PM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 PM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,076 reviews
June 04, 2020
I came into the dealership on a Saturday wanting to buy a vehicle from them that I had found online. I had already projected my figures at home. They had a sale saying 0% interest and deferred payments for 5 vehicle from them that I had found online. I had already projected my figures at home. They had a sale saying 0% interest and deferred payments for 5 months. They told me the trade price and gave me a bunch of payment predictions based on my credit score I said it says 0% interest so you should no my exact payment. They told me it was 1.9% but even if that were the case why couldn’t they tell me an exact payment?? I was so frustrated I left! I had found the car on car gurus and Tuesday was sent an email that the same car I had looked at on Saturday’s price had dropped $5000! I immediately called the dealership and asked about it. They acted like they didn’t know what I was talking about.! I gave them the price I was willing to pay and said I was not going to drive over an hour to be told they wouldn’t sell to me at this price. They assured me this would be the price so I drove up. Once I got into the finance department she ran my credit it was 820!! But wanted to give me 4.9% interest?!! I said no it says 0% she said I could either take 0 or the rebates not both. Even if that were the case my score being so high should get me a low interest rate on a browns new car! She said no but she would buy it down a point! Like she was doing me a favor. Then proceeds to try and sell me extended warranty’s I said over and over no she’s telling me I really need this certain one because nissans are known for having issues with it. It was $1000 but she would give it to me for $750 she figured my payment and it was still higher than I wanted. I said I needed it to be under $300 which it would be without the extended warranty and with a lower payment. She refused to even tell me what my payment would be if she took the warranty off. She punched on her computer and made the payment 299 acting like she had just done magic. I wanted the car I was so frustrated I just wanted to be done. I felt like I was being totally taken advantage of because I’m a female! I signed the paperwork and left. When I got home I opened the paperwork and saw she had lowered the payment by adding months to the term of the loan! Not even telling me about it!!!! I have been furious ever since! I have bought many cars I have excellent credit this is the first car I have purchased after my divorce. I was a little emotional that day. I absolutely love my new car but will never ever go there again or tell anyone else too! I feel like I could have gotten a great deal but instead I have a warranty I didn’t want an interest rate that is too high with my excellent credit score and I’m paying 3 more months than I had planned or was told about!! I got only 1 key faub because they couldn’t find the other one supposedly and I’m just all around mad about my experience!!!!! More
by JULIERK95
Verified Customer
May 31, 2020
First time buyer. Wasn't very happy when I arrived from Wichita to pick up my 2017 Nissan Maxima. It clearly wasn't exterior detailed. Wichita to pick up my 2017 Nissan Maxima. It clearly wasn't exterior detailed. More
by JMSTEWART6670
Employees Worked With
Beth and Little Johnnie, Kari Ruddle, Johnny Phillips
May 20, 2020
The staff is wonderful. Great people to work with and the sales department and finance staff are awesome! Made an appointment to come look at a specific car, told them my budget and they made it work! Har sales department and finance staff are awesome! Made an appointment to come look at a specific car, told them my budget and they made it work! Hard to find such wonderful staff! More
by KRONSCHIEFFER
Employees Worked With
Sammy Nasr, Jeremy Waple
May 20, 2020
Fast and professional service, everyone is knowledgeable, friendly, and patient. Samar has been very helpful since I purchased the vehicle - he has answered questions, scheduled service, and helped me learn friendly, and patient. Samar has been very helpful since I purchased the vehicle - he has answered questions, scheduled service, and helped me learn about the features of my Maxima. More
by GRETA.RIFFLE
Employees Worked With
Other Employees :
Kari Ruddle, Samer AlDogom
May 18, 2020
The staff was very warm and welcoming. They made my first auto purchase pleasant. they were very knowledgeable and had no problem answering my questions. auto purchase pleasant. they were very knowledgeable and had no problem answering my questions. More
by CECILIAREDMOND
Employees Worked With
Other Employees :
Jeremy Waple, Kari Ruddle, Johnny Phillips
May 18, 2020
I made an online inquiry and then first thing that morning I received a call from one of your Samer. The service I received was profession and courteous. I will be back in 3 years for another used c morning I received a call from one of your Samer. The service I received was profession and courteous. I will be back in 3 years for another used car. Thank you. More
by BDAMRON1969
Employees Worked With
Jeremy Waple, Samer AlDogom, Johnny Phillips
May 15, 2020
Sales people were fantastic!! Excellent experience!! Sammy and Ed were able to meet every need and request. We bought car from Sammy before and requested him again. We have told several people about ou Sammy and Ed were able to meet every need and request. We bought car from Sammy before and requested him again. We have told several people about our great experience! Jeremy was also excellent and helped us in every way he could! More
by JRELLIHAN
May 15, 2020
Excellent service and cordial personnel. The sales Excellent service and cordial personnel. The sales person, Samer Aldogom is very efficient + a very nice sales manager and finance person plus quick Excellent service and cordial personnel. The sales person, Samer Aldogom is very efficient + a very nice sales manager and finance person plus quick and f efficient service. I’m happ! More
by JIMDLION43
May 13, 2020
Extremely helpful and transparent. I explained to them some of personal finance goals and they assisted to the extent that my used car purchase aligned with my best case scenario. Would most definitely d some of personal finance goals and they assisted to the extent that my used car purchase aligned with my best case scenario. Would most definitely deal with them in the future. I wish them the best of luck, and hats off to Jason and his team!! More
by PFRANKOVIGLIA
Employees Worked With
Other Employees :
Jeremy Waple, Johnny Phillips
