State Line Nissan

when I was looking for car danny fowler took care of my and friend I have got three cars from one dealer and danny fowler is the man to talk too.keep up the good work.... and friend I have got three cars from one dealer and danny fowler is the man to talk too.keep up the good work.... More

When I walked into State Line Nissan, I was greeted by a very nice man by the name of Danny Fowler. I wasn't sure what I was really looking for.I just knew I was ready to trade in my old one. Usually when s very nice man by the name of Danny Fowler. I wasn't sure what I was really looking for.I just knew I was ready to trade in my old one. Usually when salespeople see me coming, they start going in the other direction. That's why I write this review, to give credit to State Line Nissan for staffing such friendly, informed and PATIENCE sales people. OH yea, did I find the car of my dreams yet? Not yet, but thanks to Danny I am heading in the correct direction and he keeps me posted on all possibilities. I know soon I will be driving on some new wheels. More

A friend referred me to Danny Fowler at State Line Nissan a couple of years ago because he's purchased a few vehicles there and has always enjoyed his experience. The dealership had plenty of vehicles to ch a couple of years ago because he's purchased a few vehicles there and has always enjoyed his experience. The dealership had plenty of vehicles to choose from in their used inventory, and I quickly found the right one for me. Danny was very easy to work with and does whatever he can to make sure you are satisfied during and after the sale. I have recently went back to Danny to purchase my second and third vehicle from State Line. If you are in the market for a new or used vehicle, I would recommend working with him. Danny works to find you the right vehicle, shoots you straight and makes sure you get the right value for your trade in. More

Not a good experience. Received a quote on Friday afternoon and was since it was the first place I went I wasn't ready to buy. Called on Saturday morning and said I was coming in buy and the salesma afternoon and was since it was the first place I went I wasn't ready to buy. Called on Saturday morning and said I was coming in buy and the salesman said to give him an hour so we went in later that morning. When we arrived at the dealership the salesman brought out the quote from yesterday and said he was going to get the car so I could look at it again. He came back in a few minutes later and said the car had just sold. The salesman and his manager then proceeded to try to sell me other cars that I was not interested in. I told them I was not interested and disappointed in the experience. It appeared to me to be a bait and switch issue and they weren't going to honor the price they gave me the first place. Stateline Nissan - never again ... More

I recently had a safety recall repair done. This I recently had a safety recall repair done. This "repair" caused additional damage to the vehicle as it was not performed properly. When approachin I recently had a safety recall repair done. This "repair" caused additional damage to the vehicle as it was not performed properly. When approaching the subject with the Service Manager, he was very rude and even threatening. Took nearly an hour with the General Manager to get anything worked out. State Line supposedly made a patch repair that would allow me to get the car home so I could take it too what I feel is a much more reputable service department. I also contacted 2 other Nissan dealerships (Lees Summit NIssan and Randy Reed Nissan) both of whom informed me that State Line had indeed completed the recall service incorrectly, not to Nissan standards and requirements, and thus was very likely the cause for the additional damage to the vehicle. I did take the car to a different repair shop the next morning with a Service Manager that I have known and trusted for years. Found out that the so called patch job that State Line did wasn't performed properly and could have caused even more damage had I decided to wait to take it in instead of when I did. Nearly 4 hours later, the car was put back together properly and is performing to expectations, I contacted Nissan Customer Care at their 1-800 number with my concerns. I was told they couldn't help me as this was a privately owned dealership and they had no authority to govern their actions. I will say that the sales department, especially Chad, was fantastic throughout the buying process and every time I have been back to the dealership he makes it a point to say hello and see how I am doing. Too bad the owners are not the least bit concerned with the service department and the quality of work they perform. I would not recommend going to this dealership for any service whether its an oil change or something as simple as putting air in the tires. Their mistakes cost me nearly $500, and I can only imaging how much damage they have done to other cars performing this same recall and/or other so called service repairs. State Line might considered taking ownership for their mistakes instead of passing the buck. It's a lot easier as consumers to forgive a mistake, but it's unfathomably to deal with outright lies, threatening behaviors and lack of respect. When it comes to a customer spending their hard earned dollars they really only expect something as simple as honesty and integrity in return. More

This was my first time buying a car! Jim made me comfortable and he wasn't pushy! Any question he answered honestly and made sure I understood everything! comfortable and he wasn't pushy! Any question he answered honestly and made sure I understood everything! More

I've owed 3 nissans in the past 7 years. Every dealerships makes promises that they do not keep. I bough a nissan morono at stateline nissan. Every commitment they make to us, and every promise th dealerships makes promises that they do not keep. I bough a nissan morono at stateline nissan. Every commitment they make to us, and every promise they made they stud behind. It was the best experiance I have ever had at a nissan dealer. I will highly recomend them to family and friends. More

Excellent buying experience. Drove from Omaha because State Line was willing to offer a better deal. Purchase was fast and easy. We would definitely recommend this dealership and the salesman, Sammy. State Line was willing to offer a better deal. Purchase was fast and easy. We would definitely recommend this dealership and the salesman, Sammy. More

Nina Lobner has been my Service Advisor during my ownership of my Nissian vehicle which I believe was purchased in 2008, her excellent expetise, customer service, and always pleasant diposition is wh ownership of my Nissian vehicle which I believe was purchased in 2008, her excellent expetise, customer service, and always pleasant diposition is what has kept my continued decision to return and service my vehicle at the 104th Madison location. I needed a repair and uncertianty was on the forefront, but thanks to Nina's insight and advise on which direction to start first the transition was very smooth - You are a winner in my book and Thank You. I also want to give praise to a Tech by the name of Jeremy who has also provided me w/ excellent service. Thank You for always giving me your best in service. Look forward to 2013 service from you. Thank You In Advance Blessing to each of you. More

I always have an excellent experience with the service department at State Line Nissan. Nina and William took wonderful care of me and my car on my last visit. Nina is always friendly and remembers me by department at State Line Nissan. Nina and William took wonderful care of me and my car on my last visit. Nina is always friendly and remembers me by name. She is a service advisor I feel like I can trust. I will definitely be returning to State Line Nissan for all my service needs. Keep up the great work. More