State Line Nissan

Wheel Locks Resolved problem quickly and efficiently. Got me out of the store with recommendation needed. Very friendly and accommodating. Would be more than h Resolved problem quickly and efficiently. Got me out of the store with recommendation needed. Very friendly and accommodating. Would be more than happy to recommend the service to anyone. More

Grateful Jeff has always been friendly, helpful and willing to assist me in any need. I recommend Nissan to all my friends because of his service. Jeff has always been friendly, helpful and willing to assist me in any need. I recommend Nissan to all my friends because of his service. More

My visit seemed to be get him get him out, in just for serv Did not take time to address a couple of concerns I had . Do not remember the individual I spoke to. Looking to fix a couple of items on my truck. Did not take time to address a couple of concerns I had . Do not remember the individual I spoke to. Looking to fix a couple of items on my truck. More

Oil changed The staff was very helpful and they took great care of my vehicle and the price was very reasonable. Great team ! I will return very soo The staff was very helpful and they took great care of my vehicle and the price was very reasonable. Great team ! I will return very soo More

Great Car Buying Experience Justin was really good at listening to my concerns and working out a deal that gave a fair price for my trade-in. Great experience. Justin was really good at listening to my concerns and working out a deal that gave a fair price for my trade-in. Great experience. More

Very Satisfied! Nelson and Kari my Financial lady went over and beyond to get me the car I was wanting! Praise God ! Very professional dealership! Thank you again! Nelson and Kari my Financial lady went over and beyond to get me the car I was wanting! Praise God ! Very professional dealership! Thank you again! More

Great Service! We have done a lot of business with State Line Nissan and I must say this experience was one of the best! Clint and Ed were great and we really apprec We have done a lot of business with State Line Nissan and I must say this experience was one of the best! Clint and Ed were great and we really appreciate everything they did to make this one of the best car buying experiences yet. Thank you both very much and we look forward to doing more business with you in the future. *Special thank you to Jeremy as well* More

Finance Dept Lied If you’re thinking about buying a car from Stateline Nissan, be prepared for some shady dealings. My sales guy was great and it was more relaxed, not If you’re thinking about buying a car from Stateline Nissan, be prepared for some shady dealings. My sales guy was great and it was more relaxed, not high pressure sales type of dealership. It all went south with the financial department. Shelly Martin was the finance person I dealt with. She added a service contract and GAP coverage to my loan without asking if I wanted it. Then when I questioned her about it, she said that it was a requirement of the type of loan that I got. I was planning on refinancing so I asked if I would be able to cancel those later and she said yes. We’d been waiting over 4 hours after agreeing on a price for the car, so I signed the contract with the intention of cancelling after I refinanced. When I got home, I looked more closely at the documents and found clear wording that the service contract/GAP coverage were not a requirement to obtain financing. She outright lied to force me to purchase something I didn’t want. I contacted the dealership the next day to cancel those coverages and was given the paperwork to sign which the dealership faxed to Easy Care – I was told it would take 6 to 8 weeks. Eight weeks later the money still hasn’t been credited to my loan. I will never go back to this dealership. And I’ll think twice before purchasing another Nissan because I’ve seen similar stories from people buying from different Nissan dealerships. More

Best car buying experience EVER Mike Jimenez was best sales person I have ever dealt with buying a new vehicle. He made the process so fast and simple with no pressure....and I know Mike Jimenez was best sales person I have ever dealt with buying a new vehicle. He made the process so fast and simple with no pressure....and I know I got a great deal on the 2017 Armada. Would definitely recommend Mike and the entire State Line Nissan team to anyone looking for a new car. More

Worst car buying experience ever It all started with a visit to this store and a conversation with Nick Dudaj who ran my credit and then showed me some options on models. I choose a N It all started with a visit to this store and a conversation with Nick Dudaj who ran my credit and then showed me some options on models. I choose a Nissan Sentra SV. I went through the finance office and then came out to the car. The first indication of problems was that they never pushed in a fuse to take the car out of transport mode. This is something that should have been done before I ever saw the car when it came off the truck. I drove home and figured this out myself. The next issue came up about a week later when Nick called me and said there was a problem with the financing and I was to return the car. During this phone call he was rude and accused me of lying to him. The next morning I called and spoke to a manager and explained the situation and he said they would get back to me later in the day. At the end of the day I got a call from Larry Boley, the finance manager asking for more time to figure things out. He called the next day and said they had figured something out and could my wife and I come back and resign paperwork. When we got there he told us that the new lender was requiring more documentation, which it was to late in the day to get. I now have to return to the dealership for a fifth time to provide this. When I returned with the additional documentation, I had to wait from over an hour for the couple in front of me to finish up. Based on what I overheard, those people had been run through this ringer as well and were also resigning paperwork. Finally got everything done and thought that was the last of my problems from them. I was wrong. They did not send me the paperwork to go title the car until the 31st day. Missouri requires that you title a new car within 30 days or pay a penalty. I called and spoke with Larry Boley who was full of excuses about why this was my problem and not theirs. I had to get mean before he was able to connect me with someone who would actually agree to pay me back for the penalty. Avoid this dealership at all costs, they way they treat people is horrible and you will be making several trips out there to get the deal done. More