Starr Motors, Inc.
Suffolk, VA
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96 Reviews of Starr Motors, Inc.
My service advisor really didn't meet my needs. I explained everything I wanted done to repair my vehicle. I asked for my backup camera to be fixed and my heated seats in the rear to be repaired. S I explained everything I wanted done to repair my vehicle. I asked for my backup camera to be fixed and my heated seats in the rear to be repaired. She assured me that once my heated seats where fixed it would also take care of my camera. Well a week later my back seats don't heat up and my back up camera still doesn't work. It's sad because I have been dealing with Starr Motors for over 20 years and I am in the market for a new pickup truck. It sad because they are a small dealership and use to be very personable. Not so much anymore. More
Can't hold the dealership responsible for Chrysler not living up to warranty. They did everything they could to help with my engine problem. living up to warranty. They did everything they could to help with my engine problem. More
Chris actually sold us 2 vehicles and there was no hassle at all. Most dealers give you an around the block test drive but Chris let us test the vehicles on a variety of roads, allowing us to get a great fe at all. Most dealers give you an around the block test drive but Chris let us test the vehicles on a variety of roads, allowing us to get a great feel for how the vehicles performed. His customer first focus gave up a very pleasant experience that we’ve never experienced while buying a car. More
Chris is absolutely amazing. He sat down with my son and educated him on all the steps of buying a truck. He cares about people and not just about the sale. I am so grateful for He sat down with my son and educated him on all the steps of buying a truck. He cares about people and not just about the sale. I am so grateful for Chris and his knowledge. More
Laid back, friendly experience from start to finish. Glenn Ellis was so patient with me trying to decide on a model. He showed me all the bells & whistles and made sure I knew how to safely operate ever Glenn Ellis was so patient with me trying to decide on a model. He showed me all the bells & whistles and made sure I knew how to safely operate everything. I love that they have car rental right on the premise so everytime I visit the service department, I don't have to sit & wait. Lisa & Cora in the service department really have my back-great communication about my Jeep. Direct and straightforward business from our home town dealer. More
Brooke helped us with the purchase of our 2021 Jeep Compass. She was extremely professional and went above and beyond to make our car buying experience enjoyable. Compass. She was extremely professional and went above and beyond to make our car buying experience enjoyable. More
Have been coming to starr motors for years and I have always had an amazing experience from sales, to service and the rental department. Chris really made us feel like part of the family when we purchase always had an amazing experience from sales, to service and the rental department. Chris really made us feel like part of the family when we purchased our 2022 Ram 1500. More
Very professional, Brooke made my Jeep buying experience so much fun!! Recommend anyone to buy their next vehicle from Starr Motors!!! so much fun!! Recommend anyone to buy their next vehicle from Starr Motors!!! More

