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Starr Motors, Inc.

Suffolk, VA

4.8
96 Reviews

2584 Pruden Blvd.

Suffolk, VA

23434

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96 Reviews of Starr Motors, Inc.

February 07, 2026

My service advisor really didn't meet my needs. I explained everything I wanted done to repair my vehicle. I asked for my backup camera to be fixed and my heated seats in the rear to be repaired. S More

by madea9mm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cora Mae Madron, Lisa Drake
Feb 12, 2026 -

Starr Motors, Inc. responded

Madea, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Negative Reviews Contact info: Ed White: Ed@starrmotors.com

February 06, 2026

Very satisfied with the dealership and service. It’s a simple process to schedule service. More

by thomeure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Edwards, Cora Mae Madron, Lisa Drake
Feb 07, 2026 -

Starr Motors, Inc. responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Starr Motors, Inc.! Service: Ray Smith Service Manager

February 06, 2026

Can't hold the dealership responsible for Chrysler not living up to warranty. They did everything they could to help with my engine problem. More

by mizellw925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Edwards, Lisa Drake
Feb 07, 2026 -

Starr Motors, Inc. responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Starr Motors, Inc. to be a positive one. Please don't hesitate to reach out if you need anything else. Service: Ray Smith Service Manager

February 06, 2026

Chris actually sold us 2 vehicles and there was no hassle at all. Most dealers give you an around the block test drive but Chris let us test the vehicles on a variety of roads, allowing us to get a great fe More

by Aicsdrifter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Kobal, Brooke Abrams, Mary Beth Page
Feb 06, 2026 -

Starr Motors, Inc. responded

Thank you so much for choosing Starr Motors, Inc.! Please let us know if we can be of any more assistance. Reviews Contact info: Ed White: Ed@starrmotors.com

February 01, 2026

Chris is absolutely amazing. He sat down with my son and educated him on all the steps of buying a truck. He cares about people and not just about the sale. I am so grateful for More

by 4teamboyce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Kobal
Feb 01, 2026 -

Starr Motors, Inc. responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 30, 2026

Laid back, friendly experience from start to finish. Glenn Ellis was so patient with me trying to decide on a model. He showed me all the bells & whistles and made sure I knew how to safely operate ever More

by Kaen C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles White, CJ White, Brad Anderson, Mary Beth Page, Glenn Ellis, Taylor Edwards, Cora Mae Madron, Lisa Drake
Jan 30, 2026 -

Starr Motors, Inc. responded

Karen, thank you for taking the time to share this. At Starr Motors, we believe trust is built when people feel supported, informed, and genuinely cared for. Glenn’s patience, Lisa and Cora’s clear communication, and the convenience of on-site rentals all exist for one simple reason: your time and peace of mind matter. When you know how to safely operate your vehicle and feel confident every step of the way, that’s when a dealership becomes more than a place to buy or service a car—it becomes a partner. We’re proud to be your hometown dealer and grateful you chose us. We’ll continue showing up with the same straightforward approach and commitment to having your back.

January 30, 2026

Brooke helped us with the purchase of our 2021 Jeep Compass. She was extremely professional and went above and beyond to make our car buying experience enjoyable. More

by ncarr1076
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brooke Abrams
Jan 30, 2026 -

Starr Motors, Inc. responded

Nancy, thank you for sharing this. We believe a great car-buying experience isn’t about the transaction—it’s about how people feel throughout the process. Brooke embodies that belief by showing up prepared, professional, and genuinely invested in making sure every detail feels right. When someone goes above and beyond, it’s because they understand that trust is earned, not assumed. Thank you for choosing Starr Motors and for allowing us to be part of your Jeep Compass journey. We’re grateful for the opportunity and always here when you need us.

Jan 30, 2026 -

Starr Motors, Inc. responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 30, 2026

Have been coming to starr motors for years and I have always had an amazing experience from sales, to service and the rental department. Chris really made us feel like part of the family when we purchase More

by Mturn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles White, Chris Kobal, Brooke Abrams, Taylor Edwards
Jan 30, 2026 -

Starr Motors, Inc. responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Starr Motors, Inc..

January 30, 2026

Very knowledgeable in the sales process. Got the truck cleaned twice before pickup. Very pleasurable experience. More

by joduck95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ White, Brooke Abrams
Jan 30, 2026 -

Starr Motors, Inc. responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 30, 2026

Very professional, Brooke made my Jeep buying experience so much fun!! Recommend anyone to buy their next vehicle from Starr Motors!!! More

by Anthom86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles White, Chris Kobal, Brooke Abrams, Cora Mae Madron
Jan 30, 2026 -

Starr Motors, Inc. responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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