Starling GMC

the salesman i dealt with name is demonic deserves a raise very professional cant say enough about how helpful he was raise very professional cant say enough about how helpful he was More

I purchased a new GMC truck from Starling and am very pleased with the staff. From the start Dominick was friendly and informative throughout the process. Awesome truck! pleased with the staff. From the start Dominick was friendly and informative throughout the process. Awesome truck! More

This dealership is disappointing! Very hard to get an appointment quickly..3 weeks out! Then U book online fir a 12:00 and they call to cancel that it isn't available! I have no ai Very hard to get an appointment quickly..3 weeks out! Then U book online fir a 12:00 and they call to cancel that it isn't available! I have no air and they are not accommodating! I would think twice about buying a car there…service is very important! More

I bought a new vehicle during the pandemic. Ron Norris GMC was great to work with, especially Sales Consultant Jim Buckman. He was great, and it was the most seamless car purchase I've ever had Ron Norris GMC was great to work with, especially Sales Consultant Jim Buckman. He was great, and it was the most seamless car purchase I've ever had. More

I went to Ron Norris Honda to meet with Dave Thorson to check out a Honda Passport, Dave sold my family a couple of cars about ten years ago, both great experiences! Unfortunately they had very limited inv check out a Honda Passport, Dave sold my family a couple of cars about ten years ago, both great experiences! Unfortunately they had very limited inventory an the Passport although a nice vehicle, not what we were looking for. However next door at Ron Norris GMC Buick, we met Tim King. Unfortunately the other vehicle were were considering had been loaned out and was off property! We discovered another vehicle that was new to us, the Buick Envison, Tim showed us the car and took us on a test drive, and sold us the. Envision. It was a great experience, carrying on the type of experience I have come to expect! Rebounding from the last experiences, today 03/07/2022 I contacted Tim King again, inquiring about a used GMC pick up truck on their website. after a brief encounter, Tim placed me on hold, a moment later, Tim advised me the vehicle was in stock and available, with prospects, unfortunately was at their Ford dealer about 10 miles away. I asked Tim if I could come over this afternoon, and see and test the truck due to the fact it appears to be exactly what I was looking for! Tim said he would talk again the the Ford store and make the arrangements. I called Tim a 2 PM that I was leaving Orlando headed his way, he confirmed that the General Manager advised the car was available for Tim to show us. At 3 PM Tim called me and said the Ford group were showing the vehicle I was coming to see. So I get to the Ford dealership and saw the truck I drove an hour to come and see and purchase was in fact back on the front line still for sale. Moments from walk up to the vehicle for inspection, a man and a woman in a small car pulled up and reported they were going to purchase the same vehicle that they had just tested and returned to the dealership I am sorry, we had made arrangements to inspect the vehicle, which gave us at least the right to first refusal on this vehicle! I asked to speak to the General Manager, he refused to even give me the courtesy for discussing this situation, in fact he would not even get off his butt from his empty office, with exception of being disrespectful Tim King! I felt so sorry for Tim! We followed Tim back to the GMC dealership and purchased another vehicle! Ron Norris Honda & GMC are both class acts I was privileged to have the ability do do business with. Ron Norris Ford, NEVER! If a member of the Norris family cares, please feel to reach out to me! You have my number. More

Absolute terrible service department. Buying a new vehicle sounds good until it breaks down, and they don’t want to fix it. They will not provide a loaner vehicle to compensate your travel. Shop elsew vehicle sounds good until it breaks down, and they don’t want to fix it. They will not provide a loaner vehicle to compensate your travel. Shop elsewhere. More

We purchased our 2021 Acadia on 1/4/21. Sales consultant, Jonathan Gould, immediately greeted me and took me on an introductory tour of the car I was interested in. I was pleasantly surprised as there was n Jonathan Gould, immediately greeted me and took me on an introductory tour of the car I was interested in. I was pleasantly surprised as there was no pressure and appreciated his friendly attitude and expert knowledge. I test drove the Acadia and brought my wife back the next day for her test drive. We closed the deal and attribute the sale of this new car to Mr. Gould. Ron Norris should be thankful for consultants such as he. He is a real asset to this dealership. More

Used Vehicle Hucksters Avoid this dealer if you are looking for a late model used car. We bought a Cadillac SRX from them in September of 2017. The vehicle had fairly low mi Avoid this dealer if you are looking for a late model used car. We bought a Cadillac SRX from them in September of 2017. The vehicle had fairly low milage and appeared to be in good condition. The dealer/Salesman (James Buckman) provided a bogus "Clean" AutoCheck report upon purchase. We ran a Carfax on this vehicle 1 year later and it showed an accident reported with damage in the month of 07/2016, 2 months prior to our purchase. Ron Norris Buick had to know of the negative report before selling this vehicle but still falsely represented the condition in order to make a quick sale. More

Excellent service with attention to detail by Bill Wilson. Called on a Friday morning with a leaking water pump on my 2006 Escalade. My wife and I had a 1200 mile road trip scheduled for Monday.. I was all rea Called on a Friday morning with a leaking water pump on my 2006 Escalade. My wife and I had a 1200 mile road trip scheduled for Monday.. I was all ready and set to roll by Saturday at 3:00 p.m. When you factor in a 6 hour delay by AAA to get my car there at 4:45 p.m. on Friday....definitely an incredible service department. Thank you Bill. More