Starling Ford - Service Center

Everything was done in a timely manner for routine maintenance, filter change, and tire rotation maintenance, filter change, and tire rotation More

I took my truck in for an airbag clockspring recall. I was not experiencing any issues with it. They replaced the clockspring. That being said, it's hard for me to rate the repairs. The service was fine I was not experiencing any issues with it. They replaced the clockspring. That being said, it's hard for me to rate the repairs. The service was fine. The issue I have is that in the days after the service was done, I received 3 different unsolicited emails from 3rd parties asking me about the truck. They referenced my recent visit to Starling Ford. I can only assume that the dealership is selling my personal information to 3rd parties as I had never been in contact with any of those companies. I'm pretty sure that the dealer never asked for my permission to sell/share my information with 3rd parties as I would have flatly refused. I consider that to be bad practice and deceitful. More

Again your dealership has provided me with excellent service. They kept me updated on status and what was needed on vehicle. service. They kept me updated on status and what was needed on vehicle. More

Friendly fast service. Good explanations of what they were doing and any alternative fixes & costs Good explanations of what they were doing and any alternative fixes & costs More

Louis was my valet driver and was excellent with information and care of my car. Dominick was my car care and did everything I asked. He went the extra mile and called me about my tire having a hole information and care of my car. Dominick was my car care and did everything I asked. He went the extra mile and called me about my tire having a hole in it which he fixed. He told me it was a safety issue and that he didn’t want me to drive on it leaking like it was. I always get excellent service from Starling Ford. More

Michael Young has always been outstanding, friendly, and professional. We have 2 other Ford dealerships closer to where we live but always use Starling because of the excellent employees! professional. We have 2 other Ford dealerships closer to where we live but always use Starling because of the excellent employees! More

The people are very polite and helpful if there are other issues they inform me of the issues issues they inform me of the issues More

Valet service was great but truck showed back up with a screw in the tire. They couldn't solve my issue with vinegar smell from the AC. No offer to take care of the screw in my tire. Could have been 5 s screw in the tire. They couldn't solve my issue with vinegar smell from the AC. No offer to take care of the screw in my tire. Could have been 5 stars for sure More

Mike in service has always been helpful. Pleasure to work with for the past years. Pleasure to work with for the past years. More

Was able to use points for service. Also answered other questions we had about our vehicle. Also answered other questions we had about our vehicle. More