Starling Ford

I have been taking my vehicle to that location when it was Ron Norris Ford and have continued to take it now as Sterling Ford. Its important to understand that its the people in the Building who make the was Ron Norris Ford and have continued to take it now as Sterling Ford. Its important to understand that its the people in the Building who make the business not the building. I keep coming back as Mike H in service has always gone above and beyond, and he knows his customers !!! Great Job Mike H and staff. More

Great Experience with all the people involved. Everything went quite smooth. Recommended always. Try them. Everything went quite smooth. Recommended always. Try them. More

My salesperson who took care of me was Paul! He is fast to respond, keeps you in the loop and makes sure your car buying experience is well-rounded. The managers at Starling Ford were great as w He is fast to respond, keeps you in the loop and makes sure your car buying experience is well-rounded. The managers at Starling Ford were great as well. They were easy to communicate with and wanted the deal to happen. All in all, great job! More

Easy scheduling, easy check in and timely service. Mike explained the process and what was to be expected. Thanks Mike explained the process and what was to be expected. Thanks More

The service folks are attentive and helpful. The service center has a nice lobby, just wish their Wifi worked when I was there. The vehicle was ready on time, also a plus! The service center has a nice lobby, just wish their Wifi worked when I was there. The vehicle was ready on time, also a plus! More

Their service department left an enormous oil and grease area in the Expedition. It looked like they changed the oil and then smeared it under the driver's feet--it was that bad. It was absolutely incredibl area in the Expedition. It looked like they changed the oil and then smeared it under the driver's feet--it was that bad. It was absolutely incredible that they somehow thought this egregious mess was acceptable. I'm not a picky person. When the mechanic was asked about this mess by the Service Dept., even he admitted "it was pretty bad." That's THEIR mechanic's version. After their cleaning on it twice and our wasting 30 minutes waiting for something to be cleaned that never should have been ruined, we took it home to try to finish the cleaning there. I had to reclean the area and clean every item in the driver's area because there was visible grease residue on everything service touched when they worked on it and then drove it around. Since new, we had kept our vehicle immaculate, yet in just one visit, Starling managed to permanently ruin years of meticulous care. They managed to ruin the floor mat AND the carpet under and around it. Unbelievable lack of training, oversight and courtesy. I should have used Mr. Magoo's xxxxxxx Garage even though Mr. Magoo is blind. You may have to take your Ford vehicle 50 miles further, but you will receive much better treatment. More

Service was timely and professional. Car was picked up and returned by the valet. Setting up appointment waseasy. Car was picked up and returned by the valet. Setting up appointment waseasy. More

Strived to make me a satisfied customer! Great communication and very professional ! Great team of professionals Great communication and very professional ! Great team of professionals More

Dominick was very helpful always bring my car to this dealership Because I trust the people working here. dealership Because I trust the people working here. More