Starling Ford

Great service department! !! Very timely and the mechanic went out of his way to show me what other items I need to have worked on in the near future. !! Very timely and the mechanic went out of his way to show me what other items I need to have worked on in the near future. More

Great Service - mobile van came to my home Fast to change my battery - greatly appreciated my battery - greatly appreciated More

Everything went very well from start to finish. People in the service center are great. They keep you up to date on what's going on with the service that day. They explain every detail of things People in the service center are great. They keep you up to date on what's going on with the service that day. They explain every detail of things that may have to be done to the vehicle at the time of service. They make sure that the customer is satisfied before they leave the building. More

Would have been 5 star, but wrong oil installed. Asked for 'full synthetic' o/f change. After getting home and reviewing the paperwork, found out 'Blended oil' was used. Asked for 'full synthetic' o/f change. After getting home and reviewing the paperwork, found out 'Blended oil' was used. More

They always do what they say with no real surprises. Mike always fits me into the schedule no matter what. Mike always fits me into the schedule no matter what. More

Everyone and everything was great for my servicing appointment. Prompt, accommodating and courteous experience. Thank you. appointment. Prompt, accommodating and courteous experience. Thank you. More

Mike Young always takes care of his customers and knows his Fords! I have been working with Mike for many years and he is top notch. his Fords! I have been working with Mike for many years and he is top notch. More

Great service, always a pleasure to interact with Mike. I had scheduled an appointment but it somehow was not reflected in the system yet Mike got me in and out quickly. I had scheduled an appointment but it somehow was not reflected in the system yet Mike got me in and out quickly. More

Very satisfied with the work. My only request. Please tell your customers there is a 3% charge when you use a credit card. I would have written a check had I known $20.00 was bein My only request. Please tell your customers there is a 3% charge when you use a credit card. I would have written a check had I known $20.00 was being charged. Pretty unfair. And the receipt does not list the reason for the charge. I’m assuming it’s not for donuts. More

I have been taking my vehicle to that location when it was Ron Norris Ford and have continued to take it now as Sterling Ford. Its important to understand that its the people in the Building who make the was Ron Norris Ford and have continued to take it now as Sterling Ford. Its important to understand that its the people in the Building who make the business not the building. I keep coming back as Mike H in service has always gone above and beyond, and he knows his customers !!! Great Job Mike H and staff. More