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Starling Ford

Titusville, FL

4.7
440 Reviews

3000 Cheney Hwy

Titusville, FL

32780

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Showing 440 reviews

July 24, 2025

Have always loved the service department which is why I only take my truck here. I never feel like I’m being sold on unnecessary work even with my truck being almost 10 years old. Greg was great and even s More

by Mandajean720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Jones , MIKE HAKANEN
July 21, 2025

I am happy that I found a local Ford dealership where I can get great service that I am familiar with. Michael was wonderful, answered all my questions, and I was out of the dealership, for a complete tune More

by lynise.west
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL YOUNG
July 21, 2025

From the service department to the techs I received top notch support and service ,glad to see that the tradition of McCotter and Norris transfer into Starling More

by charlesd.best
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tech:Hudson Benefant and Accounting Janelle Dorr-Key, JOE KIDD, GLENN ELLIS, MICHAEL YOUNG, MIKE HAKANEN, MIKE REILLY, ANGEL MONTALVO
July 21, 2025

We searched for the perfect SUV over the last month and Starling Ford had just what we wanted. Our sales advisor, sales manager, and the rest of the staff were clear and helpful during the transaction. More

by daglidden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS WILLIAMS, Josh Hallman
July 17, 2025

They picked my car up, performed a repair at the same price as an independent repair shop and delivered the car back to me. More

by rvoll0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MIKE HAKANEN
July 17, 2025

Great service! Changed oil, rotated tires and completed recall. I went after 2pm and took advantage of the happy hour coupon. More

by heatherlw70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOE KIDD, GLENN ELLIS, MICHAEL YOUNG, MIKE HAKANEN, MIKE REILLY, ANGEL MONTALVO
July 17, 2025

The service center is always the best and I think it’s due to the employees like Mike and Mike at the check in desk. Always professional and courteous to the customers. Thank you guys More

by Con2ner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOE KIDD, MICHAEL YOUNG, MIKE HAKANEN
July 16, 2025

It is always a pleasure dealing with Mike. Mike is very nice to work with and very knowledgeable More

by ljk711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MIKE HAKANEN
July 16, 2025

Bought many vehicles over the years. Gene is a rockstar. So is Michael in service. Since the PE group acquired the dealership, their focus isn’t customer service or the Ford brand More

by bob.sperling
Trade-in Experience
Recommend Dealer
No
Employees Worked With
GENE HURST, MICHAEL YOUNG
Jul 16, 2025 -

Starling Ford responded

Thank you for your continued support over the years and for recognizing Gene and Michael — they truly are assets to our team, and we’ll be sure to share your kind words with them. We’re sorry to hear that your recent experience hasn’t reflected the same level of service you’ve come to expect. While ownership may have changed, our commitment to our customers and the Ford brand remains a top priority. Feedback like yours is incredibly important as we work to improve and grow. We’d appreciate the opportunity to learn more about your concerns and how we can make things right. Please don’t hesitate to reach out directly to our management team - Oliver Ruvell 321-267-2112.

July 14, 2025

Michael Young has been my POC from the start of my time at the Titusville Ford dealership. His professionalism and attention to detail is why I come back. He is a credit to your organization. More

by nilebound
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Ontiberoz, MICHAEL YOUNG
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