Starling Ford

My visit to the service department went without a hitch. They are alway very professional and prompt. They are alway very professional and prompt. More

Best ever. Car is doing great. I love it. Couldn't have asked for better service. Thank you Car is doing great. I love it. Couldn't have asked for better service. Thank you More

I had an intermittent Air Conditioning problem, so it was a challenge from the start. They found refrigerant to be a little low and did all normal service, charging to proper level. I felt they should have a challenge from the start. They found refrigerant to be a little low and did all normal service, charging to proper level. I felt they should have included a dye when the chargedit, to make finding any potential leaks a bit easier. They said I wouldn't be charged if it happened again and they needed to add dye. Could have saved a step here, in my opinion. Overall the service was very good and I am satisfied. Always have good service here, which is why I don't go to my closest Ford dealer and come here instead. More

Mack was amazing so knowledgeable and made our second new car in less nine months perfect experience. And Kenny sales manger is a delight for us, mat worked very hard on my traed in on the ford focus a ple car in less nine months perfect experience. And Kenny sales manger is a delight for us, mat worked very hard on my traed in on the ford focus a pleasent experience and he worked hard for me. More

Mike is great to work with, great customer service. Will always trust Mike with our fleet. Will always trust Mike with our fleet. More

Missing paperwork, tried calling and never heard back, terrible customer service, but quick to come pick up money and didn’t give paperwork terrible customer service, but quick to come pick up money and didn’t give paperwork More

Older Mike was a pleasure to work with. Very professional and knowledgeable. I felt bad that Mike had to deal with Cardshield on my behalf. Good job Mike. Very professional and knowledgeable. I felt bad that Mike had to deal with Cardshield on my behalf. Good job Mike. More

Everyone there is so professional I recommend them all the time. Michael in the service department is the best, he always knows what I need. the time. Michael in the service department is the best, he always knows what I need. More

They were fairly straightforward to deal with, but I believe most problems come from the sales staff. The salesperson I worked with did not seem to have a solid understanding of the truck I purchased. F believe most problems come from the sales staff. The salesperson I worked with did not seem to have a solid understanding of the truck I purchased. For the most part, I had to seek out additional information elsewhere. It also seemed like my salesperson didn’t fully understand the details of my deal and often had a different objective than I did. When I asked specific questions, the responses felt deflective at best—or I didn’t get an answer at all. Because of this, I found it more effective to deal directly with management. If you feel like you’re getting the runaround, I recommend speaking with management right away. The floor manager was professional and helpful, and the finance manager was also great to work with. More

Easy deal! Guys were quick and did what we needed to make work and that’s the only thing you really want when buying a vehicle Guys were quick and did what we needed to make work and that’s the only thing you really want when buying a vehicle More