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Starling Ford

Titusville, FL

Overview
Reviews
Vehicles
4.7
512 Reviews
Call Dealership (877) 397-9146

3000 Cheney Hwy

Titusville, FL

32780

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Showing 512 reviews

December 08, 2025

The guys are always pleasant and the job was done in a very timely manner More

by GINNYD161
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GLENN ELLIS, MICHAEL YOUNG, ANGEL MONTALVO
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December 08, 2025

I’ve been a customer of this Ford dealership since 2014 and have always had a good experience with Michael and the service department. More

by dsco70
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL YOUNG
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December 07, 2025

they were a bit underhanded and service after the sale was poor. its too bad things were not more transparent and smooth. certainly they made no effort because I was an out of town buyer. More

by reprojax
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
RICHARD CLAXTON, PERRY HIVELY, BRAD SAYRE, KENNETH ZORRILLA, GENE HURST, THOMAS GIESY
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December 06, 2025

All the staff was very helpful in making our purchase happen. I have purchased 3 cars from Sterling and I will continue shopping there. More

by toniculleny85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CHRIS WILLIAMS
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December 05, 2025

Was supposed to get oil change, free wash and tires rotated. I guess they did oil but other work not done and I am a Ford pass customer! Very disappointed More

by TAYLORJIMMI1963
Recommend Dealer
No
Employees Worked With
Do not know them
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November 28, 2025

I went in for an oil change and a recall issue. The recall issue is still ongoing. The issue is that the technicians did not lock my air flow heat shield that protects my oil pan and filters under More

by Daffyduck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominik
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Nov 28, 2025 -

Starling Ford responded

Thank you for taking the time to share this feedback. I’m truly sorry for the experience you had during your recent visit, and I appreciate you bringing these concerns to our attention. The heat shield under your vehicle should have been properly secured before it left our service department, and it’s unacceptable that you had to discover the issue on your own—let alone crawl under the vehicle to correct it yourself. Your safety is our responsibility, and we did not uphold that standard here. I’m also very concerned to hear about the way your safety concerns were addressed when you called in. Regardless of the severity of the issue, you should never feel dismissed or unheard, especially when discussing something that could affect your ability to drive safely at highway speeds. I would like the opportunity to make this right. Please contact me directly so we can: Joe Kidd, Service Director, 321-267-2112

November 25, 2025

Mack Riggs, Esq Has been the best Sales Representative I have ever worked with, including Griffin... I have owned several Fords, Mustang II, Explorer, F150, F250, etc... and have found if you keep up wi More

by DAWN.V.KYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Riggs, CHRIS WILLIAMS, MICHAEL YOUNG, MIKE HAKANEN
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November 24, 2025

Service manager Gregory Jones handled the ford recall on my 2024 E350 motor home perfectly and in a timely manor. More

by rthomp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Jones
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November 24, 2025

We did not have an appointment. Late in the afternoon, they took care of our issue very quickly More

by wtarrier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MIKE HAKANEN
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November 24, 2025

Delivery service was great. The updates added screwed up several programing that was currently set. Had to spend time turning back on lights and mirror controls. Hoping there is More

by tgobear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Jones
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