Starling Chevrolet - Service Center

Ever since Joe Sarro showed up at this dealership, things have only been first rate. When I requested to speak with the technician that services my truck, I have been able to discuss things with him on a re have only been first rate. When I requested to speak with the technician that services my truck, I have been able to discuss things with him on a regular basis. Jim (the service tech) knows my truck, what the history is, he knows that I like to know what was done, and he explains everything to me, and then some. One time, he even gave me a quick lesson on the functions of my truck with regard to using the brake controller. (I learned that I can override grade braking if I need to, depending on the conditions in which I am hauling). Having the ability to build a relationship with the service technician that works on my truck is SO important to me. Jim is extremely knowledgable, takes the time to come out and discuss my concerns and he LISTENS to what I need; both when I bring my truck to be serviced and when I pick it up. Now THAT is how service should be done… I can't say enough about what that says to me, my family and friends about what this dealership thinks about customer service. My parents also purchased a vehicle from Billy in sales this past February, and they live in Atlanta. Billy bent over backwards to assist my parents in ways that enabled them to stay within their budget, he spent consecutive days educating them about the vehicle and being sure they felt confident in using the higher tech components in their new car. I have met Joe Sarro personally almost every time I am at the dealership - he is very visible to the customers and inquiring as to their experience or if their needs have been met. This dealership is breaking the mold when it comes to how a car dealership should be run. What a refreshing change of pace! Thank you Mount Pleasant Chevrolet! More

Nick was extremely kind, helpful and knowledgeable. Didn't buy today, but will only see him when I do. Have already recommended him to family. Didn't buy today, but will only see him when I do. Have already recommended him to family. More

I had the pleasure of finding Mount Pleasant. I chose it initially because I called around and they were so nice, encouraging, and willing to help. I called for directions while in route and one employee ev initially because I called around and they were so nice, encouraging, and willing to help. I called for directions while in route and one employee even checked in to see that I made it. Billy, the service man who checked me in went above and beyond what I was expecting. Jim, the shuttle driver, made me feel like family and was so nice and courteous to me and my son. I usually do not necessarily like having to take my car in for service. I actually look forward to the next time. It was clean, quick, thorough, respectful, and just all around pleasant. I will return to Mount Pleasant Chevy for all my car needs. More