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Starling Chevrolet - Service Center

Mt Pleasant, SC

4.8
517 Reviews

517 Reviews of Starling Chevrolet - Service Center

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March 17, 2021

Stay away if your vehicle needs service. Complete waste of time on finding solution to a common problem with 2020 Chevrolet Trucks (trailer lighting). I am hesitant if I will even allow these people to cha More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shayne and Mike (Service/Parts Manager)
March 11, 2021

I've requested the additional warranty to be canceled well over a year ago and to date I keep getting the runaround. Calling consistently does no good and to date still no resolution! They went as fa More

by Travis Shaffer
Customer Service
Recommend Dealer
No
Employees Worked With
Raul
March 05, 2018

Don't know what they are doing!! My car was recently serviced here, and I don't think anyone in the service department knows how to reset the Onstar engine connection like is normally More

by FedUpWithGM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Two in Service Department Only, None in Sales but Not an option on this form.
December 31, 2017

Awesome Experience! I honestly wish I worked with this dealership since day one with this car! We had such a bad experience working with the service center at the origina More

by Michael R Learned
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
September 23, 2017

Tried to make feel stupid about oil I recently started using mount pleasant chevy when I bought our 2010 Silverado. I took it in for an oil change which over an hour to have done no issu More

by Edwara1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager Randy
April 05, 2017

Thank you for being so helpful! I was in Mt. Pleasant on a quick vacation getaway. My vehicle began to act up, and I needed some answers before heading back to Dalton, Georgia. This More

by paige4819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Gilliam
March 15, 2017

Excellent Customer Service and Superb Follow-Up As a general rule, I do not write reviews, nor do I participate in surveys, but after my experience at Mt. Pleasant Chevrolet, I felt compelled to exp More

by Darin H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Couch and James Gilliam
March 03, 2017

Excellent Customer Service I have taken my Chevy Equinox to Mt Pleasant Chevy for all my service needs. The service department is amazing! They have the best customer service More

by Kaseysmommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Gilliam, Mike (do not know his last name), Shawn Couch
March 10, 2016

Ridiculous wait for oil change Called and Scheduled oil change/tire rotation appointment for 2:30pm. Handed over my keys around 2:20, vehicle was finally taken back for service at 3 More

by ChrisF
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service
Apr 18, 2016 -

Starling Chevrolet responded

Hi, Chris, this is Nobia McCall from Mount Pleasant Chevy. We work hard to get vehicles in and out for service quickly so I'm sorry to hear about your delayed experience. I'd like a chance to talk with you more about the situation so please feel free to give me a call at(843) 654-1357 so I can learn more. Thank you!

December 23, 2014

Poor Service Experience Battery light came on in suburban. Called Service Dept and was told it was not an immediate service need. Made appointment for service at 10 am next m More

by Chev01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
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