Starling Chevrolet - Service Center

Loved the new app to track the status of the repair service. Michael was the best service representative I've ever worked with. He was friendly, a great listener and very knowledgeable. He kept you service. Michael was the best service representative I've ever worked with. He was friendly, a great listener and very knowledgeable. He kept you updated on the diagnosis and repair options. He treated me with respect and kindness. He is a true asset to this dealership. The availability of the shuttle to get to my car when it was ready was a real plus. Overall the customer service in the car repair area has significantly improved since my last visit. The focus is clearly on the customer and proving the best experience possible. Keep up the great work. More

Micheal was very professional and friendly. I feel like he went above and beyond for what was just a new tire replacement. I feel like he went above and beyond for what was just a new tire replacement. More

At starling Chevrolet my appointment was very nice, my service representative was helpful and pleasant. service representative was helpful and pleasant. More

Everyone is very professional and the maintenance team worked efficiently. They had a nice seating/waiting area for customers with snacks and drinks as well. worked efficiently. They had a nice seating/waiting area for customers with snacks and drinks as well. More

Shane is the best! !! Great service. Mike with transportation is always spot on as well. Grrat team & experience. !! Great service. Mike with transportation is always spot on as well. Grrat team & experience. More

Excellent customer service and always a pleasure to work with! A overall great experience! Pleasant with! A overall great experience! Pleasant More

First time having Kelly as a service writer and I’m very pleased. Was taken in right at my appointment time and 30 minutes later my truck was back to me. I forgot the locking lug key so they were gonna do a pleased. Was taken in right at my appointment time and 30 minutes later my truck was back to me. I forgot the locking lug key so they were gonna do a tire rotation but could not get to it. Very pleased. More

Easy to get appointment, communicated well, resolved my issue They have a nice waiting room issue They have a nice waiting room More

Starling Chevy is always amazing. The customer service is impeccable and they always treat you like family. The customer service is impeccable and they always treat you like family. More

I visited Starling to address a factory recall. Starling misdiagnosed a coolant leak and didn't perform the requested scope (front grill replacement). I took the truck to Marchant Chevrolet because Starling misdiagnosed a coolant leak and didn't perform the requested scope (front grill replacement). I took the truck to Marchant Chevrolet because they replaced the coolant control valve in late 2024. They pressure tested the system and were unable to identify the leak. I wasted time and money based on a misdiagnosed issue. More