Starling Chevrolet

Ella and Wayne provided excellent customer service, from beginning to end. Their attention to detail and communication is unmatched. Ella and the entire team at Starling is the reason why I only come to the beginning to end. Their attention to detail and communication is unmatched. Ella and the entire team at Starling is the reason why I only come to them for assistance and all services. More

I just recently purchased my new Traverse and it was one of the best car buying experiences ever! I was greeted by their salesman Jarrett, he was very friendly and made us feel very comfortable!! Dan the ma of the best car buying experiences ever! I was greeted by their salesman Jarrett, he was very friendly and made us feel very comfortable!! Dan the manager and Joe the GM both came and greeted and thanked us for being there. All and all a wonderful experience! Thank you so much! More

Good group of people. They offer good service in a timely manner. Sales people and management are easy to deal with. They offer good service in a timely manner. Sales people and management are easy to deal with. More

They fixed what was requested and also a few other items that needed attention 😊 thanks that needed attention 😊 thanks More

Amazing people and I could not be happier with how my service went! Thank you for a great experience! service went! Thank you for a great experience! More

I went to Starling with my Husband who bought a 2500, which he had been trying to find for quite some time. Dan and Dominik were wonderful. Friendly and professional and instrumental in getting my Husban which he had been trying to find for quite some time. Dan and Dominik were wonderful. Friendly and professional and instrumental in getting my Husbands dream truck here. When I saw how well they worked with their team, Chip in sales and Rich in Finance; I knew this was the dealership I trusted to turn in my Tahoe to get a new one. Dan found me a Tahoe super cruise which exceeded my expectations of having “all the bells and whistles” and even made sure I would get my black gloss 22’s and good floor mats. Again, Chip was phenomenal with paperwork and making sure he updated my Chevrolet app information for me and showed me how and where to purchase new accessories I might want as well as where the service dept is for when I come to get my truck serviced. He also took the time to make sure my onstar was activated as well as my Sirius xm. Rich again, found me the best financing available and we are both super happy with our experience and purchases. Best dealership experience either one of us has ever had and Starling will always have a repeat customer out of us because of it! This is the dealership you want to do business with- the team and their inventory are top notch! More

Worst experience I ever had buying a car. This dealership is beyond incompetant and absolutely does not care for the customer. They could not complete paperwork properly and then could not This dealership is beyond incompetant and absolutely does not care for the customer. They could not complete paperwork properly and then could not correct it in a timely manner. I was driving on an expired temp tag for a couple months due to their errors and they would not even issue a new one to me. Luckily I was not stopped by the police. They either lied or gave me incorrect information about the length of the extended warranty. When it came time to sign the paperwork, I read the fine print and discovered the lies/errors. I told them I would not sign until they removed it but they said I needed to sign since it was then end of the month to keep the current deal. I was told I could cancel the warranty within 60 days. I did confirm this was true. However, it was an act of God to get the finance person to even return a call or email in order to make the cancellation happen. I finally had to send an email to the GM who was similarly unresponsive but I finally got it canceled. On top of all this, upon my first CPO oil change, I was told my rotors were low and needed replaced. I looked at the CPO certifiacation paperwork and they certified my vehicle with rotor measurements which fell below the requirements for CPO. I highly suggest you never do business with Starling Chevrolet. I only bought this car because I had a buddy who worked there part time as a salesman. Can you imagine how they treat a customer with no coneections? Needless to say, my buddy no longer works there due to the incompetance and poor customer service. Run away from this dealership! More

I just did my lease buy back from Starling Chevy and everyone from Adam and Justin and Rich made this an easy experience .To say I was pleased with the experience would be be an understatement.I am Mor everyone from Adam and Justin and Rich made this an easy experience .To say I was pleased with the experience would be be an understatement.I am More than happy. More

After quoting me $600 for a trans fluid flush to fix a well know problem with GM 8 speed automatics suffering from torque converter shudder, I dropped off the truck for service. After two days they calle well know problem with GM 8 speed automatics suffering from torque converter shudder, I dropped off the truck for service. After two days they called me back and stated that the "certified technician" recommended I needed a new valve body and it would now cost $3300. Needless to say I picked my truck up without that nonsense but they charged me $150 for diagnosis and I don't believe they did anything. After receiving the work order document I saw that they changed what I told them was wrong with it to justify the extra work. I had told them it had an intermittent shudder and they changed this to say that I said "gears are not shifting properly" which I never said because that never happened. After doing some google research, I was able to found a trans fluid additive that I put in myself for $60 that totally fixed the problem. Avoid these guys like the plague! More

Where do even start? Do I start with how they completely ruined my alignment and now I have to replace my rear tires at my own expense? Do I start with the fact that ne Do I start with how they completely ruined my alignment and now I have to replace my rear tires at my own expense? Do I start with the fact that never in my life have I met a service rep that was as rude and smug as their service rep was? Do I start with the fact that the service manager refused to even see me and said if I had an issue, to call Chevrolet. What a horrible dealership. What a horrible experience. Avoid at all cost. You have been warned. PS. When I told them I would leave them a bad review, the service rep literally said they don’t care…. Because nobody reads online reviews. Prove them wrong. Take your business elsewhere. More