Starling Chevrolet

Absolutely the best customer service I have ever had at a dealership. The gentleman who helped me was amazing from the beginning. Opened up right away and checked me in right away for a service recall. They dealership. The gentleman who helped me was amazing from the beginning. Opened up right away and checked me in right away for a service recall. They were very fast and the customer service was top notch. I can not say enough great things about the gentleman that helped me! More

Warm welcome and genuinely interested in my concerns. My service writer took the time to explain the problem in terms I understood. My service writer took the time to explain the problem in terms I understood. More

Michael always very helpful and courteous. Got me in and out quickly. Will be going back. Got me in and out quickly. Will be going back. More

Very accommodating to my short notice request to get my routine maintenance done and to take care of a minor recall issue routine maintenance done and to take care of a minor recall issue More

i was particularly impressed with my Advisor, Shane Nicely. He was very knowledgeable and had a very good understanding of what i wanted and what needed to be done to my car. I Will certainly use Nicely. He was very knowledgeable and had a very good understanding of what i wanted and what needed to be done to my car. I Will certainly use him again! More

I was on time and so they were very punctual. Also courteous and technicians new but they were talking about. Also courteous and technicians new but they were talking about. More

Actually the service got me in quickly and got me out quickly. Very happy with the entire experience. quickly. Very happy with the entire experience. More

Very polite and they take good care of their customers. They are sufficient in answering questions They are sufficient in answering questions More

I would normally rate higher as in the past. However, I had my Tahoe in for service and specifically requested the tailgate cylinder be replaced. This was my second service request for the same. However, I had my Tahoe in for service and specifically requested the tailgate cylinder be replaced. This was my second service request for the same. I waited for my car to be serviced for oil and filter change as well as the 30K check. When I went to pay for service, I was told again nothing was wrong with my lift gate cylinder by Wayne, we argued a bit about this, and Wayne went to get the manager. I was able to show Wayne snd the manager what was wrong with the lift gate cylinder, and the service manager said he would replace it on “Customer Satisfaction”, I mentioned I had the bumper to bumper extended warranty, and the manager said that I did not. That I only had the extended warranty on drive train. I said, “No. I paid for the comprehensive coverage.” The manager said to just replace it. Wayne told me to come back the next morning by 7:30, and he would get me in and out in a hurry, I was first in line at 7:15 the next morning. I did not get put of Starling until 10:15. My lift gate cylinder was covered under my extended warranty, so the work was done under warranty. More

Everyone was kind and courteous especially Wayne. Service was great and in a timely manner. Will continue to take all of our vehicles there for service. Service was great and in a timely manner. Will continue to take all of our vehicles there for service. More