Starling Chevrolet

Great experience Rob Farish and I have been exchanging e-mails for a couple weeks to set up for today's visit to the dealership. Rob was great. My wife, Priscilla an Rob Farish and I have been exchanging e-mails for a couple weeks to set up for today's visit to the dealership. Rob was great. My wife, Priscilla and I met with Rob at 9am, test drove a Spark and a Sonic and completed a deal just a few minutes after noon. Great experience. Sincerely J.E. Hall. More

Loving my 2016 Nissan Pathfinder Thank you Rob Farish for your excellent service! I love my new vehicle. Go see Rob. He will take good care of you and have you out in no time. Thank you Rob Farish for your excellent service! I love my new vehicle. Go see Rob. He will take good care of you and have you out in no time. More

Awesome Experience I have to say, I've been shopping for a vehicle for two months now, and have went to many dealerships in my area, and met several sales people, but RO I have to say, I've been shopping for a vehicle for two months now, and have went to many dealerships in my area, and met several sales people, but ROB FARISH was by far the Best. He wasn't just a salesperson trying to sell you a car, he wanted to make your experience a happy one. He more than Exceeded My Expectations. What a Genuine person. I was considering a 5 hour drive to make a purchase and save a few dollars. I purchased within 24 hours after meeting Rob. I was able to purchase locally. Thank to Rob and Mount Pleasant Chevrolet. Thank YOU!!! Local Business Owner, Doug More

Thank you for being so helpful! I was in Mt. Pleasant on a quick vacation getaway. My vehicle began to act up, and I needed some answers before heading back to Dalton, Georgia. This I was in Mt. Pleasant on a quick vacation getaway. My vehicle began to act up, and I needed some answers before heading back to Dalton, Georgia. This dealership was where I needed to go! Mr. James Gilliam was extremely helpful as I needed to know whether to continue traveling or stay to begin repairs. More

Used Car Purchase I bought this vehicle from a add on the internet and I live out of state. Norman was extremely helpful in all the details prior to me picking up my ne I bought this vehicle from a add on the internet and I live out of state. Norman was extremely helpful in all the details prior to me picking up my new vehicle. This was by far the easiest car purchase I have ever made and I felt more at ease at a dealership 12 hours from my home then I have at local dealerships. I will continue to buy future vehicles from Norman from here on out. More

Drove away in my new long beach red C7Z06 and it looked good Rob was persistent and helpful and stayed with it for more than a year until I was ready to buy. When I was ready, he lined his folks up to support me Rob was persistent and helpful and stayed with it for more than a year until I was ready to buy. When I was ready, he lined his folks up to support me with what I wanted. Credit to him and the folks at MtP Chevy. More

Rob Farish Today I went into the Mount Pleasant Chevy dealership to buy out my current lease. I had no intention on purchasing anything else. Rob never pressured Today I went into the Mount Pleasant Chevy dealership to buy out my current lease. I had no intention on purchasing anything else. Rob never pressured me into anything else but explained to me that I would be in a better situation in a new vehicle. After working his magic along with Floyd and the finance guy, I was driving away in a brand new Cruze. My credit isn't the best by any means and they all made me feel very comfortable and made this deal very easy. Thank you Rob for all your help. I truly appreciate it. More

Excellent Customer Service and Superb Follow-Up As a general rule, I do not write reviews, nor do I participate in surveys, but after my experience at Mt. Pleasant Chevrolet, I felt compelled to exp As a general rule, I do not write reviews, nor do I participate in surveys, but after my experience at Mt. Pleasant Chevrolet, I felt compelled to express my experience. Due to my own negligence, and while traveling, my oil indicator light came on, warning me that I was way past due for an oil change. I pulled into Mt. Pleasant Chevrolet, and my initial experience walking through the door wasn't all that pleasureable. The two Service Writers had customers sitting in front of them, and as I waited for less than a minute for either of them to acknowledge my presence, a Manager approached me by the name of Shawn Couch. He welcomed to the dealership and informed me that one of them will be ale to assist me momentarily. I informed Mr. Couch that I did not have an appointment, and after expressing my dilemma, he simply said, "No problem sir, I'm sure we will be able to work you in and get you back on the road shortly." He also informed me that as part of an oil change, they also do a courtesy tire rotation as well as a courtesy wash. Mr. Couch did indicate that if I took advantage of those courtesies, that they would add to my wait time. He even took the time to get me a cup of coffee, and though that may not seem like a big deal, but to me, I've never had a Manager of a dealership do that, and I have owned numerous vehicles over the years. I then met James Gilliam, who was super friendly and took my order. He kept me informed of the progress of my vehicle while I waited in their waiting room. In just a little over an hour, I was a bit surprised when James approached me and said my car was ready. My car was embarrassingly filthy when I arrived, but it was spotless when I got back in it. Words simply cannot express my gratitude to their Clean-Up Dept., cause they definitely added that extra "WOW" factor to my visit. Their follow-up is by far the best I have ever had the honor of being involved with. James sent me a text thanking me for stopping in, and the following day I received a phone call from Mr. Couch asking me how the rest of my travel went, and then asked me how my experience was while visiting Mt. Pleasant Chevrolet. We spoke for a short while, and he spoke to me about the random survey General Motors might send to me via my email. I explained to Mr. Couch that I do not participate in surveys, and he did not push the issue any further, and thanked me again for visiting them. A few days later, I received a letter from James Gilliam, again thanking me for visiting their dealership, and it was then that I decided that this would be the one time I would actually look forward to filling out the survey. Being Completely Satisfied truly isn't good enough, because I was overwhelmed with their desire to exceed any and every expectation I ever thought of concerning customer service. In fact, I spoke with the General Manager at the dealership where I live, and I expressed to him that he really needed to send some of his employees to Mt. Pleasant Chevrolet for Customer Service Training. One visit with them, and I was spoiled. Would I recommend this dealership? Without a second of hesitation, absolutely yes! More

Rob farish Today on 3/11, the sales man rob Farish help me find the car I was looking n was in my price range. I really appreciate his great customer's service. Today on 3/11, the sales man rob Farish help me find the car I was looking n was in my price range. I really appreciate his great customer's service. Thanks for everything More

Experience at Mt Pleasant Chevrolet My Experience was GREAT Rob Farish Really Made My Purchase one to remember after driving for almost 2 hours to get to the dealership Rob had my new j My Experience was GREAT Rob Farish Really Made My Purchase one to remember after driving for almost 2 hours to get to the dealership Rob had my new jeep parked at the front of the dealership ready to test drive right after we went in to handle paperwork. Rob was extremely patient with me. Chevrolet has a awesome salesman and I see myself buying my next car from him and also recommending other to Rob Farish based off the service I received.... I Love My New Jeep... May God Continue to bless him.... More