
Starling Chevrolet
Orlando, FL
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Manning de servicio me trato muy bien he hizo todo posible por resolver la situación, el dealer es el que no tiene los repuestos solicitados desde dic. Aun continuo esperando posible por resolver la situación, el dealer es el que no tiene los repuestos solicitados desde dic. Aun continuo esperando More
DONOT BUY FROM THIS DEALERSHIP. THEY JACK UP THE PRICE FROM THE ADVERTISED PRICE AND THE DETAILING OF THE VEHICLE IS HORRIBLE.ON 2/16 I DROVE FROM SARASOTA TO ORLANDO TO PURCHASE THEY JACK UP THE PRICE FROM THE ADVERTISED PRICE AND THE DETAILING OF THE VEHICLE IS HORRIBLE.ON 2/16 I DROVE FROM SARASOTA TO ORLANDO TO PURCHASE A CAMARO CONVERTABLE THAT MY WIFE WANTED. I CAME TO AN AGREEMENT WITH THE SALES REP ONLY TO HAVE THE SALES MANAGER TELL ME HE WAS RELUCTANT TO SELL ME THE VEHICLE BECAUSE HE WOULD LOSE THE SERVICE ON THE CAMARO. I WOULD SAY THE GUY IS AN IDIOT BUT THAT WOULD BE A COMPLIMENT.I SHOULD HAVE LEFT BUT MY WIFE WANTED THE CAR.IF YOU ARE SHOPPING FOR A VEHICLE LOOK ELSEWHERE. DENNIS More
Very straight forward process. I got a great deal on the vehicle purchased as well as on my trade-in. Robertito was very helpful and a pleasure to deal with. Never felt pressured d I got a great deal on the vehicle purchased as well as on my trade-in. Robertito was very helpful and a pleasure to deal with. Never felt pressured during the whole process. More
Love Starling sales and service! Best around! Robertito made my trade in so easy start to finish! If you haven’t checked them out yet, what are you waiting for? Best around! Robertito made my trade in so easy start to finish! If you haven’t checked them out yet, what are you waiting for? More
I took my car in to get it serviced. I made an appointment a month in advance but they didn't actually have space/time for it. It took me 30 minutes to get someone to help me when I arri I made an appointment a month in advance but they didn't actually have space/time for it. It took me 30 minutes to get someone to help me when I arrived. My car was there 22 days to get the work done. I'm lucky to have another vehicle to use. My rep was never there and he didn't pass my info to anyone. The reps were nice/professional but they seemed way too busy and distracted. The car wasn't washed or cleaned at all and it still smells like oil inside the interior. The prices seemed fair but probably overpriced due to it being a dealership which is just common practice. Overall, it was the worst experience I've ever had at a dealership. More
pros: everyone is friendly, they gave me a decent price for my trade-in, manager seemed to be the only person who could get anything done cons: pressured me to buy within a day instead of letting me wai for my trade-in, manager seemed to be the only person who could get anything done cons: pressured me to buy within a day instead of letting me wait over the weekend so I could go through my own bank, pressured me to get an extended warranty, it took forever for staff to get back to me, car was overpriced, office staff had no idea what they were doing so it took over a month and a half before everything was sorted out I would not recommend this dealership More
When I arrived I was greeted by the guys that take in you car and start the initial checks. Then they told me where to go because I told them this was my first time. When I walked inside I wasn’t greeted, th car and start the initial checks. Then they told me where to go because I told them this was my first time. When I walked inside I wasn’t greeted, there was no line to who would be the next pardon to go to. There were maybe two customers just standing in the middle of the walk way waiting and I ask where do I go or who checks me in and the person said one of us and I stood there waiting for 45 mins until I was checked in. Wile standing there the people checking my car in on the outside was moving my car up and ended up making my car spin out at that moment I should have left but, which I would have but, I actually really needed this oil change. I finally was checked in and I never even had the opportunity to even meet my representative. After my oil change I confirmed with the person who helped me if they checked everything I wanted checked just to make sure my care was okay besides the oil change they said yes. I don’t know much about cars but I do like to take care of my car. When I left I was almost home and the engine light comes on. So I called and couldn’t get through to a person that could help me, even to ask if it make sense for me to come back right now, nothing no answer I couldn’t even leave a message. Coming from having a good place to go to for my oil changes before moving ( Lindsey Chevrolet in Woodbridge, VA) and then to come here I couldn’t believe it. I’m not expecting to be treated as royalty. I was actually excited because I found somewhere similar to Lindsey Chevrolet but I’m going to again look for another place to go, cause I don’t want to deal with that again. I am a patient person but I am not doing that again. I wanted to put no stars but I have no choice to put one so I will give one star to just say hey I went and I got my oil change. Thank you. More