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Starling Chevrolet GMC
St Cloud, FL
762 Reviews
The Starling family has proudly served Central Florida’s automotive needs since 1948. It all began with Carroll Starling, who first worked in vehicle financing with Commercial Credit in Orlando, helping local dealers and customers alike. He later became the Chevrolet dealer in Kissimmee and also dedicated over a decade to public service as a Kissimmee City Commissioner. Carroll played a key role in Central Florida’s transformation, contributing to the early development of Walt Disney World.
In 1975, Carroll’s son, Alan Starling, took the helm at just 26 years old after returning from military service. As the region experienced rapid growth in the 1970s and ’80s, so did the Starling automotive enterprise. Alan continued the family tradition of community leadership, serving on the Greater Orlando Aviation Authority and chairing the Economic Development Council. His influence extended nationally when he was elected Chairman of the National Automobile Dealers Association (NADA) in 2003.
Now, the third generation—Walker and Andrew Starling—carry forward the family’s legacy. They lead operations at Starling Chevrolet in Orlando and Starling Chevrolet GMC in St. Cloud, upholding the values of service, integrity, and community involvement that have defined the Starling name for more than 75 years.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 762 reviews
July 19, 2012
I needed an oil change on my Chevy Impala, the service advisor David Hernandez welcomed we with a warm smile. He advised me of needed routine maintenance in a courteous professional manner. The prices ha advisor David Hernandez welcomed we with a warm smile. He advised me of needed routine maintenance in a courteous professional manner. The prices had value and I felt no pressure to buy. What a great service experience, thanks David! More
by cmusic
Employees Worked With
David Hernandez
May 10, 2011
I took my 2006 Pontiac to replace a water pump. The service advisors name is David Hernandez. David quoted me $490.00 for the repair and 4 hours to complete. I also ask him to replace the widow tint on service advisors name is David Hernandez. David quoted me $490.00 for the repair and 4 hours to complete. I also ask him to replace the widow tint on the Passenger side glass. David quoted me $55.00. The service technician took my car in for repairs on Saturday April 30th 2011 at 1 pm and started the work they closed at 4 pm and would not be able to complete it until Monday May 2nd 2011. David told me that I would be able to pick up the car around 12 noon. I called him on Monday and was told that they were waiting on parts and that they were not aware that they could not reuse the seals and gaskets and had to order them. David told me that it was going to cost more that the quote due to it took more time than he thought and for the extra parts $790.00. David said that I could pick up the car on Tuesday. I have an extended warranty and they said that due to I have just purchased the car that the Dealer Hills Nissan would have to pay, they agreed to pay and would pay the Chevy dealer. In short the warranty company ended up paying for the repairs and Hills would pay my deductible for me to the Chevy dealer $100.00. David would not release my car until they received the check or I would have to pay and then Hills would pay me. I can’t believe that my tax dollars bailed them out and that when another dealership tells them they will pay they will not believe them. I guess that $100.00 will put them out of business. I then was told that the window tint was going to be $199.00 for both windows because they could not match it. Wait 55 plus 55 is $110.00 not $199.00. Now is was pissed and did swear at him because he is incompetent. The service manager watched the confrontation from the safety of his office and would not come out to address the issue. He was to busy shooting the bull with a buddy from the sales floor. I recommend that you avoid this dealership at all cost. Crooks and thieves jacking up the price. One last thing watch your bill they tried to tax me on my deductible. I all so received and e-mail survey about my visit and asked that the contact me for additional information that was almost a week ago and no call. Guess they don’t care. More
by Donald Marshall
Employees Worked With
David Hernandez
