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Starling Chevrolet Buick GMC
St Cloud, FL
465 Reviews
The Starling family has been in the retail automotive industry in Central Florida since 1948. Prior to becoming the Chevrolet dealer in Kissimmee, FL, Carroll Starling worked for Commercial Credit in Orlando, FL financing cars for local dealers and their retail customers. In addition to his duties as the Chevrolet dealer in Kissimmee FL, Carroll also served as a City Commissioner in Kissimmee for over 12 years and was involved in the early years of the Walt Disney World project that transformed Central Florida and the state of Florida.
His son Alan, became the dealer in 1975 at the age of 26 after returning from military service. Both the businesses and the surrounding communities grew exponentially throughout the 70’s and 80’s, with the population of Central Florida surpassing one million residents. Alan continued in his fathers footsteps of community involvement and was appointed by the Governor of Florida to sit on the Greater Orlando Aviation Authority on two different occasions, and also headed the Economic Development Council in the years prior to his role as the Florida Director for the National Automobile Dealers Association, which culminated in his election as the Chairman of NADA in 2003.
Three of Alan’s sons, Jack, Walker, and Andrew represent the third generation of Starling dealers in Central Florida and each work in and run Starling Chevrolet Cadillac in DeLand, Starling Chevrolet in Orlando, and Starling Chevrolet Buick GMC in St Cloud, FL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 465 reviews
August 21, 2017
Great Job! We were on vacation and my car had an issue. They got us right in and took care of us in about 3 hours, excellent job. Thank you for understanding We were on vacation and my car had an issue. They got us right in and took care of us in about 3 hours, excellent job. Thank you for understanding and helping us More
by Riegle
Employees Worked With
all
August 21, 2017
Excellent service! I love coming here for service. Eugene Velazquez was very helpful and explained, in detail, the services for my vehicle. I give Eugene & the service c I love coming here for service. Eugene Velazquez was very helpful and explained, in detail, the services for my vehicle. I give Eugene & the service center 5 stars! More
by JILLIAN0602
Employees Worked With
Eugene Velazquez
August 19, 2017
Service at Starling Service was excellent, as it always has been. They are on time and always efficient. What I don't like is having to do these reviews Service was excellent, as it always has been. They are on time and always efficient. What I don't like is having to do these reviews More
by lyndee
Employees Worked With
Do not recall.
August 18, 2017
Long wait If you go in with a appointment expect to wait a long time. They have the slowest service department. It took almost 2 hours for a oil change and tire If you go in with a appointment expect to wait a long time. They have the slowest service department. It took almost 2 hours for a oil change and tire rotation after they took my truck in. More
by Never again
Employees Worked With
Can't remember names
August 11, 2017
Best dealer experience ever. I was 11 hours away from home on vacation with family . Transmission messed up .one dealer had a week wait. Starling took me right in .gave me loaner I was 11 hours away from home on vacation with family . Transmission messed up .one dealer had a week wait. Starling took me right in .gave me loaner car ,no charge ,ordered transmission, put it in and my truck was ready one day before I was due to come back home .quick and quality work.will never forget this dealer and the people there. Thanks a lot. More
by Clarence Claiborne
Employees Worked With
Eugene Velazquez ,and the service manager
August 07, 2017
The problem I had was found and fixed. I bought my SUV 1 1/2 years ago and the key fob would work a day then go out and not work for a week. I had the car in the dealership 8 times and the I bought my SUV 1 1/2 years ago and the key fob would work a day then go out and not work for a week. I had the car in the dealership 8 times and they kept trying to find the problem. This last time did the trick, the GM guy from Fort Lauderdale even checked out the car had something replaced but the fob didn't work again. Someone else was called and they said it may be some wiring, so the tech changed it out completely. I've had the car back almost 2 weeks and it's worked every time when I hit the fob lock and unlock. My serviceman was Eugene at the St. Cloud dealership, he stayed on this and kept me informed on what was going on, a job well done. Many thanks to him and the tech that worked on my car, it was a very difficult problem to find. More
by Debra0421
Employees Worked With
Eugene in service worked hard to help me, and techs 425/457 that fixed the problem.
August 05, 2017
Occasionally go above and beyond The staff members are well-mannered and knowledgeable of the concern that I had. Though sometimes you need to go above and beyond what a computer diag The staff members are well-mannered and knowledgeable of the concern that I had. Though sometimes you need to go above and beyond what a computer diagnostic report yields. Computers can make mistakes. My Chevy Colorado has been shuddering since I bought the vehicle. They will not go beyond with the computer states. I starting to lead to concerns future concerns. More
by Honda
Employees Worked With
Eugene
July 31, 2017
key and fob replacement Took less than an hour for them to read and replace the set I lost on vacation. Very pleased, as usual , with their work ethic and time it took to ge Took less than an hour for them to read and replace the set I lost on vacation. Very pleased, as usual , with their work ethic and time it took to get it accomplished!! More
by virginialady
Employees Worked With
Eugene
July 27, 2017
Great Service These guys service my 2014 Silverado and they are the best. Always go the extra mile. Ask for Tony. No need to go anywhere else. These guys service my 2014 Silverado and they are the best. Always go the extra mile. Ask for Tony. No need to go anywhere else. More
by NoleSilverado14
Employees Worked With
Tony
July 24, 2017
Customer Satisfaction I made an unscheduled visit to see if I could have an oil change because it was due. Larry Rider was there to greet me with his great sense of humor I made an unscheduled visit to see if I could have an oil change because it was due. Larry Rider was there to greet me with his great sense of humor that made me laugh! He immediately fitted my Chevy Malibu for service that only took an hour for a free multi-point inspection, tire rotation, filter and oil change, and a service wash! Thank you so much for the great experience. It would be nice to have another free oil change to celebrate my recent retirement from a 40 year career as a registered nurse. God Bless you all for your consistent top notch service you have provided for my father, Richard Wickham, who has been a customer for almost 30 years!🙌 More
by Angelcare6655
Employees Worked With
Larry Rider #489
