Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Starling Chevrolet Buick GMC
St Cloud, FL
403 Reviews
The Starling family has been in the retail automotive industry in Central Florida since 1948. Prior to becoming the Chevrolet dealer in Kissimmee, FL, Carroll Starling worked for Commercial Credit in Orlando, FL financing cars for local dealers and their retail customers. In addition to his duties as the Chevrolet dealer in Kissimmee FL, Carroll also served as a City Commissioner in Kissimmee for over 12 years and was involved in the early years of the Walt Disney World project that transformed Central Florida and the state of Florida.
His son Alan, became the dealer in 1975 at the age of 26 after returning from military service. Both the businesses and the surrounding communities grew exponentially throughout the 70’s and 80’s, with the population of Central Florida surpassing one million residents. Alan continued in his fathers footsteps of community involvement and was appointed by the Governor of Florida to sit on the Greater Orlando Aviation Authority on two different occasions, and also headed the Economic Development Council in the years prior to his role as the Florida Director for the National Automobile Dealers Association, which culminated in his election as the Chairman of NADA in 2003.
Three of Alan’s sons, Jack, Walker, and Andrew represent the third generation of Starling dealers in Central Florida and each work in and run Starling Chevrolet Cadillac in DeLand, Starling Chevrolet in Orlando, and Starling Chevrolet Buick GMC in St Cloud, FL.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 403 reviews
October 29, 2013
I had a great car buying experience. Everyone was friendly, honest and cared about getting the Malibu I was wanting. I feel that I got a great deal and a great product. Love my Malibu. I will recomme friendly, honest and cared about getting the Malibu I was wanting. I feel that I got a great deal and a great product. Love my Malibu. I will recommend your dealership to everyone. You exceeded my expectations and it is very much appreciated. More
by William Kline
Employees Worked With
Daniel, Jose
July 19, 2012
I needed an oil change on my Chevy Impala, the service advisor David Hernandez welcomed we with a warm smile. He advised me of needed routine maintenance in a courteous professional manner. The prices ha advisor David Hernandez welcomed we with a warm smile. He advised me of needed routine maintenance in a courteous professional manner. The prices had value and I felt no pressure to buy. What a great service experience, thanks David! More
by cmusic
Employees Worked With
David Hernandez
May 10, 2011
I took my 2006 Pontiac to replace a water pump. The service advisors name is David Hernandez. David quoted me $490.00 for the repair and 4 hours to complete. I also ask him to replace the widow tint on service advisors name is David Hernandez. David quoted me $490.00 for the repair and 4 hours to complete. I also ask him to replace the widow tint on the Passenger side glass. David quoted me $55.00. The service technician took my car in for repairs on Saturday April 30th 2011 at 1 pm and started the work they closed at 4 pm and would not be able to complete it until Monday May 2nd 2011. David told me that I would be able to pick up the car around 12 noon. I called him on Monday and was told that they were waiting on parts and that they were not aware that they could not reuse the seals and gaskets and had to order them. David told me that it was going to cost more that the quote due to it took more time than he thought and for the extra parts $790.00. David said that I could pick up the car on Tuesday. I have an extended warranty and they said that due to I have just purchased the car that the Dealer Hills Nissan would have to pay, they agreed to pay and would pay the Chevy dealer. In short the warranty company ended up paying for the repairs and Hills would pay my deductible for me to the Chevy dealer $100.00. David would not release my car until they received the check or I would have to pay and then Hills would pay me. I can’t believe that my tax dollars bailed them out and that when another dealership tells them they will pay they will not believe them. I guess that $100.00 will put them out of business. I then was told that the window tint was going to be $199.00 for both windows because they could not match it. Wait 55 plus 55 is $110.00 not $199.00. Now is was pissed and did swear at him because he is incompetent. The service manager watched the confrontation from the safety of his office and would not come out to address the issue. He was to busy shooting the bull with a buddy from the sales floor. I recommend that you avoid this dealership at all cost. Crooks and thieves jacking up the price. One last thing watch your bill they tried to tax me on my deductible. I all so received and e-mail survey about my visit and asked that the contact me for additional information that was almost a week ago and no call. Guess they don’t care. More
by Donald Marshall
Employees Worked With
David Hernandez
