Starling Buick GMC Stuart

Very poor workmanship after the sale and very rude salesman (after the sell). I bought a truck there that they promised they would take care of the issues next Thursday. I get up the next day to go t salesman (after the sell). I bought a truck there that they promised they would take care of the issues next Thursday. I get up the next day to go to work and I turn on talk radio. I think to myself "this radio is really bad" then I hit a bump and the stereo blasts out SOOO Loud. I looked at the truck in the daylight and it had tons of dents and scratched. The back seat pouch was torn, it smelled like dog, etc. I decided to go out the next day with my white shirt. When I got home it was stained so bad from the seats I had to throw it away. My family get in the truck and I have to tell them " sit on a towel" we drive and the speakers cut on an off and they have to mention the smell and the scratched and dents on the exterior. I am not worried, because I was promised that all the issues would be taken care of. I finally get my truck there for the service and I was told by the service department (over the phone) it would cost me over $500 to fix the acceleration and speakers that were defective the day I bought the truck. I was assured that this would be covered. Their website stated the used vehicles would be like new. Seat belt alarm does not chime, blood on ceiling etc. I got to dealer and the service dept. told me to talk to Bob Reed. I told him the truck was not detailed and showed him and he say's "they must have missed that spot". I say "how about all these other spots, and the rear pouch they said they fixed". Bob starts raising his voice and say's "we never agreed to this stuff" and started being very rude. I was assured the paint scratches would be fixed to the point you would barely notice. I told Bob that it was getting later and it was overcast and raining when I was looking at the car. Bob replies by saying it was bright and sunny. What a liar he is. I showed my friend and he just laughed and said "looks like a 2 year old colored on your truck". I was hoping this would be the dealer I could buy the rest of my cars from, but it's NOT! Stay Away! More

Scott, the salesperson, was very friendly and knowledgeable of the product. Ben, the sales managed was a pleasure to deal with and was very accommodating, John in parts was very helpful and has knowledgeable of the product. Ben, the sales managed was a pleasure to deal with and was very accommodating, John in parts was very helpful and has great knowledge pertaining to his job. These men made my experience a comfortable one and helped me greatly. I would recommend this dealership, because of these people, to anyone without hesitation. Mike B. More

Carl's gmc dealership in Stuart ,Florida was very helpful and wonderful customer service ! We purchased a Chevy silverado 6 months old for thousands less than other dealerships and carmax ! Very glad helpful and wonderful customer service ! We purchased a Chevy silverado 6 months old for thousands less than other dealerships and carmax ! Very glad we went to Carl's ,they worked with us and our credit until the deal was right for us. More

Buying a car is never a pleasant experience but this was one of the best we've ever had. There was no sales pressure and the atmosphere was relaxed and friendly. Leonard was very easy to work with, very pro one of the best we've ever had. There was no sales pressure and the atmosphere was relaxed and friendly. Leonard was very easy to work with, very professional and the price was fair. We would definately use this dealership again More

I had a wonderful experience buying my Yukon from Carl's Buick GMC, my sales associate Brahim Aboujja made the process too easy...he didn't play the usual games that we have all experienced at one ti Carl's Buick GMC, my sales associate Brahim Aboujja made the process too easy...he didn't play the usual games that we have all experienced at one time or another with most dealerships. Ben, the used car manager was also a pleasure to deal with and even the finance manager Sonia, was great, never spent such little time in a finance office in my life. It was obvious to me that the entire crew at this dealership are stars in their profession and it was just all around an absolutely amazing experience and I love my Yukon! More

Drove across the state from Cape Coral to purchase my car. When we arrived the car and paperwork was ready for us to complete so we could get back on the road for our 3 hour ride home. Thanks for makin car. When we arrived the car and paperwork was ready for us to complete so we could get back on the road for our 3 hour ride home. Thanks for making it out to be a great transaction. More

The customer service was excellent at this dealership. Steve Blakley was extremely helpful and informative when it came to truck knowledge. For these reasons are why I am giving this dealership an A grade Steve Blakley was extremely helpful and informative when it came to truck knowledge. For these reasons are why I am giving this dealership an A grade. More

Jack Hine was so great. He made it seem like there was almost no paperwork and nonsense after the numbers were quickly agreed on! I also want to recognize Sal the finance guy. He made me feel like I was almost no paperwork and nonsense after the numbers were quickly agreed on! I also want to recognize Sal the finance guy. He made me feel like I was part of thier family. On yhe way out I was thanked by a fellow named Ben who said he was the general manager. What a nice touch!!! I will tell everyone I know that Carl's is the place to go for thier next vehicle purchase! More

I have had many poor experiences with dealerships attempting to "sell" me a car. So when I walked into Carl's, as usual, I had my defenses up. Much to my pleasant surprise, I was greeted by a very f attempting to "sell" me a car. So when I walked into Carl's, as usual, I had my defenses up. Much to my pleasant surprise, I was greeted by a very friendly and knowledgeable salesman, Bob. He made my car buying experience Exceptional! He was very patient with me test driving multiple cars, including the used Cadillac that attracted me to the dealership. With his recommendation, I also test drove a Buick Regal...a car that I had not considered at all. It was Perfect! It had all of the features that I was looking for AND It cost less than the original CTS I had in mind! Next time I am in the market for another car, Carl's will be my first stop. Thanks Bob, I LOVE my new Regal! More

Mr Hobson was quite nice to me, even though I was not ready to buy yet, still going thru divorce. He took the time to explain leasing or purchase and showed me several vehicles that will be in my price ready to buy yet, still going thru divorce. He took the time to explain leasing or purchase and showed me several vehicles that will be in my price range. When I am thru all this and ready, I'll be back to see Mr. Hobson! Thank you. More