Starks Ford of Queens

Very smooth and exciting buy! My salesman Arturo is an exceptional representative at Ford. He’s not a stranger to my family being that he has sold us other vehicles in the past. Th My salesman Arturo is an exceptional representative at Ford. He’s not a stranger to my family being that he has sold us other vehicles in the past. The transaction went very smooth, he cooperated so we would find the exact model, color and had it ordered to fit our needs and timing. My new Ford Explorer 2018 is what I wanted and more! Thank you Arturo, thank you FORD! More

Joanne’s New Car The salesperson was very nice and knowledgeable. She answered all our questions in a respectful manner and would love to do business again in the futu The salesperson was very nice and knowledgeable. She answered all our questions in a respectful manner and would love to do business again in the future also the woman in the finance department was also very pleasant. The only thing we didn’t like was being there 7 hours because their computer went down. More

Great experience Windsor Ford after going to Mazda Mazda told me that I would not be able to finance vehicle when Ford gave me a more expensive vehicle at a great rate Windsor Ford after going to Mazda Mazda told me that I would not be able to finance vehicle when Ford gave me a more expensive vehicle at a great rate very happy More

Great staff The staff was knowledgeable, helpful, and friendly. Melinda answered all my questions which assisted me in choosing the right car for me. This was a g The staff was knowledgeable, helpful, and friendly. Melinda answered all my questions which assisted me in choosing the right car for me. This was a great car buying experience! More

Great customer service! Great customer service. All my questions were answered and all contracts were reviewed with me. I wood recommend this dealership to anyone who is inte Great customer service. All my questions were answered and all contracts were reviewed with me. I wood recommend this dealership to anyone who is interested in buying a Ford. More

Great shopping experience Shakil was a great sales guy! Totally listened to our needs and wasn’t pushy. We went in unsure of what we wanted. Shakil was very patient and helped Shakil was a great sales guy! Totally listened to our needs and wasn’t pushy. We went in unsure of what we wanted. Shakil was very patient and helped us figure it out. More

Horrible Service I used to use DiBlasi Ford. Never had an issue. Koeppel Ford had just opened when I needed to have a recall addressed. I dropped my car off for an I used to use DiBlasi Ford. Never had an issue. Koeppel Ford had just opened when I needed to have a recall addressed. I dropped my car off for an airbag replacement before work. Told them I just had my oil changed and all my fluids because they were trying to sell me additional services. When I picked up my car and got home there was all this smoke coming from my hood. Since it was dark, I parked it to look at the next morning. Apparently they took the cap off my antifreeze to "top it off" and never put the cap back on so it boiled all over my engine. The other airbag is to be replaced and I received a letter in March. I have made several attempt to make an appointment in the last two months. I left multiple messages (after being transferred all over the place every time I called with each person harder to understand than the next) for Manny Perez with no response. I finally contact Ford they tell me to send a message or call Tony Perez. I send an email. A day later a Paul Kelly responds that there are other dealers I can go to if I am not satisfied and has no record of my name at his dealership. I would avoid any dealings with this dealership. I have never experienced a Ford Dealership treat a customer this way and offer no assistance or try to rectify their issues. I could have gotten very hurt if I opened my hood that night with antifreeze in my face, I could have been stuck on the side of the road if I didn't live so close and the airbag recall is a pretty important thing that this dealership does not care about at all nor does it care that there are complaints about its service. Disgusting! More

The best!!!! I went to several car dealers but none worked as hard for me as Melinda, sales consultant and Lori from finance. They genuinely wanted me to be happy I went to several car dealers but none worked as hard for me as Melinda, sales consultant and Lori from finance. They genuinely wanted me to be happy even though my choices were limited because of my credit score. At the end of my experience with them I left feeling like I made two new friends!!!! Thanks for your support, understanding and most of all no judgement for my situation. God bless them! More

it was a great experience with mr.a cantillo he was great from the time we walk in to the time my husband left with his bday gift. by far the best experience we had in a dealership. mr.A Cantill he was great from the time we walk in to the time my husband left with his bday gift. by far the best experience we had in a dealership. mr.A Cantillo was great , great guy and experience. i loved the way he explained to us about the suv and deals . More

Danny review The salesman Allen was very nice very humble and very professional and from me that means five stars ?? and he made it happen thank you The salesman Allen was very nice very humble and very professional and from me that means five stars ?? and he made it happen thank you More