Starks Ford of Queens

Displeased completely Long story short I have traded in a car for another and the day of pickup I had to finalize everything with signing the contract Etc I was waiting for Long story short I have traded in a car for another and the day of pickup I had to finalize everything with signing the contract Etc I was waiting for the financial manager for a long time so that I can be on my way also I have told me sales rep and finance manager I have an appointment at 2:30pm and I have gotten there at 12:10 they said give us a couple mins finally when I saw the finance manager it was 2:00pm and I had to rush to go to my appointment so I signed everything like a dumb xxx I agree just to get out of there when I got a chance later that day to review my contract I noticed I had a very high interest rate so mind you the very next day of taking possession of my car I called my sales rep to please talk to the finance manger about my interest rate and that I have someone else to co-sign in order to lower the rate but like all sneaky Dealers I was told I already signed and I’m in contract Smh so I’m very displeased with everyone at Koepel Ford thought I was in a good understanding dealership More

Best Experience Thumbs up to Elliot, he was great! He listened to what I wanted and helped me every step of the way. Everyone was wonderful ! I received exactly wha Thumbs up to Elliot, he was great! He listened to what I wanted and helped me every step of the way. Everyone was wonderful ! I received exactly what I was looking for pricing, lending and vehicle. More

Unexpected surprises Walked in for an inspection and ended up trading in my car for a new one. Two years older and less $ per month. Awesome team! Walked in for an inspection and ended up trading in my car for a new one. Two years older and less $ per month. Awesome team! More

had a great experience at koeppel ford I highly recommend keoppel ford , friendly staff and sales people , great selection of pick up trucks . all in all a great buying experience. Syria I highly recommend keoppel ford , friendly staff and sales people , great selection of pick up trucks . all in all a great buying experience. Syrian done a great job !!! More

Very friendly staff. Even more so if you bring Domino’s. Everyone was very helpful and kind. Got exactly what I was looking for. 5 stars. Very helpful staff, very nice showroom and excellent customer service Everyone was very helpful and kind. Got exactly what I was looking for. 5 stars. Very helpful staff, very nice showroom and excellent customer service. More

They treat me great Because they treat me well when I was applying for my car and they were so nice wail I was their so it was nice the hole time Because they treat me well when I was applying for my car and they were so nice wail I was their so it was nice the hole time More

2018 explorer lease Very friendly and professional staff. My salesman Elliot was very helpful and answered all my questions. I would recommend him to anyone looking to Very friendly and professional staff. My salesman Elliot was very helpful and answered all my questions. I would recommend him to anyone looking to buy or lease a new ford. More

Amazing service and Tons of Help Mr Frank Garcia is a very good salesman he gave me great service and he helped me out where i had trouble with things.Very thankful to be treated not Mr Frank Garcia is a very good salesman he gave me great service and he helped me out where i had trouble with things.Very thankful to be treated not only like a costumer but as a friend More

Shaun Bonefont is great salesman and human being! Helped us from beginning to end process. Everyone was friendly and facility was pristine clean. We are very happy with total experience. Thanks to all Helped us from beginning to end process. Everyone was friendly and facility was pristine clean. We are very happy with total experience. Thanks to all, August and Diana Schmidt More

Extremely pleasant and felt welcome to the dealership Great friendly reception. Everyone seemed eager to help and was provided great service. Business manager put in extra effort to get me a loan approval Great friendly reception. Everyone seemed eager to help and was provided great service. Business manager put in extra effort to get me a loan approval More