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Starks Ford of Queens - Jamaica

Jamaica, NY

4.0
81 Reviews

81 Reviews of Starks Ford of Queens - Jamaica

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March 13, 2025

I’m very pleased with the service that I received. Carl was very professional and very responsive to my concerns. Thank you for your excellent customer service Carl Guillen. More

by jacksonk754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Girnus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reginald Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Guillen
March 13, 2025

Friendly customer service. Chris addresses my concerns in addition to my scheduled maintenance quickly asking if there was any additional needs More

by duude3521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
March 10, 2025

The dealer is readily willing to schedule appts at convenient times. When a repair was not fully completed, they added me on to finalize the repair. For my last appointment, they provided transportati More

by SWAGODOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Ambrosio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reginald Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan & Henry - both get 5stars
Mar 10, 2025 -

Starks Ford of Queens - Jamaica responded

Thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!

March 08, 2025

. Nice place to wait for your car to be finished . Some employees are really helpful More

by CHUKSNWOBBI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reginald Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Starks Ford of Queens - Jamaica responded

We truly appreciate the kind words. Thank you for choosing Starks Ford of Queens!

March 08, 2025

It took too long to get the part to my car. Did the part come from another country More

by NAS8419119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Starks Ford of Queens - Jamaica responded

We apologize for the delay in getting your part and appreciate your patience. We understand your frustration and would be happy to provide you with specific details as to why this may have occurred. Please reach out to Yvonne Brown, our Customer Relations Manager, at (718) 657-8888 with any additional questions.

March 07, 2025

Perfect perfect perfect. Nothing more to say. Professional, explained detail. Beyond for the customers. !!! Nice area to wait for your car. More

by jmorales40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Starks Ford of Queens - Jamaica responded

When customers are happy, we're happy. Thanks for letting us know of your positive experience at Starks Ford of Queens!

March 06, 2025

great to have someone come to service your car The person was nice and helpful More

by HENRYH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Starks Ford of Queens - Jamaica responded

It gives us a great sense of pride to know we were able to help you. Thank you for choosing Starks Ford of Queens - Jamaica!

March 06, 2025

Kept me informed when my car was getting picked up. They are reliable and professional. More

by SEGUNDO.TORRES
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Starks Ford of Queens - Jamaica responded

We are happy to hear of your positive experience. Customer satisfaction is our top priority and we appreciate you taking the time to leave your feedback!

March 05, 2025

The dealership is very clean and organized. Everyone greets you with a smile. Whatever Service I Require this all taken care of in a timely manner. Juan is extremely helpful and explains all wo More

by zambrana22552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Mar 05, 2025 -

Starks Ford of Queens - Jamaica responded

We're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!

March 05, 2025

They were very detailed in looking after my vehicle and provided timely updates on the status of my vehicle. More

by BAKERANDY566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Starks Ford of Queens - Jamaica responded

We take great pride in our customer service and it is extremely rewarding to get feedback like this. Thank you for choosing Starks Ford of Queens - Jamaica!

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