Starks Ford of Queens - Jamaica

I visited Ford Dealership of Queens recently and I would like to express my appreciation for the excellent customer service I received from Ken Sweeney. His professional manner was outstanding and he was v like to express my appreciation for the excellent customer service I received from Ken Sweeney. His professional manner was outstanding and he was very knowlegeable about the SUV I purchased. He took his time and went out of his way to make sure I was happy. I felt no pressure and it was a pleasure doing business with Mr. Sweeney and the other staff of the Ford Dealership of Queens. Because of Mr. Sweeney's exceptional customer service, I purchased a second car within 6 months. Totally satisfied. More

Seth Brettler made the process of leasing our new Lincoln MKZ a pleasure. He was able to find the car we wanted that included our desired options and more. He listened to us and helped us stay within Lincoln MKZ a pleasure. He was able to find the car we wanted that included our desired options and more. He listened to us and helped us stay within our required financial parameters. He was also able to facilitate our lease return, set up our insurance coverage with our car insurer for the new car, and expedite a minor body repair on the returned Lincoln all in the same afternoon. As a result, we were able to drive away in our new Lincoln MKZ in a matter of hours. Zhen Yu Li was amazing in his ability to set us up with our phone system and all car electronics quickly and competently, Reggie Williams was knowledgeable in leading us through our financial details, and Michael Duff, Sales Manager, checked in on all details. All support staff were welcoming and helpful. We were especially impressed with Seth and the staff after having a disappointing experience at another Lincoln dealership we had patronized for the previous 12 years. We hope to be Seth's lifelong customers. Frank and Mary S. More

I went to Ford Lincoln of Queens to lease a new car, everyone I dealt with was outstanding and made the process of easy. I would highly recommend this dealership and will definitely be going back. everyone I dealt with was outstanding and made the process of easy. I would highly recommend this dealership and will definitely be going back. More

Good service...muy complacido con el servicio y LA ayuda que me brindo Jose ocasio yo recomiendo su servicio a cualquiera que necesite Una Buena orintacion para LA compra de un nuevo behiculo. que me brindo Jose ocasio yo recomiendo su servicio a cualquiera que necesite Una Buena orintacion para LA compra de un nuevo behiculo. More

The dealer is very disrespectful. Specially the guy who sit inside. The last time I came they give me one price and this time I went they give another price. It doesn't seem like they want to sell their ca sit inside. The last time I came they give me one price and this time I went they give another price. It doesn't seem like they want to sell their car. More

I wanted to share first that I had an amazing sales rep Liz Gimus, and also a very helpful financial advisory Reginald Williams these two people made all my wants and wishes came through I had a great expe Liz Gimus, and also a very helpful financial advisory Reginald Williams these two people made all my wants and wishes came through I had a great experiences at this dealership, they were very accurate with all my transactions. I am pleased to recommended this dealership to anyone who is looking to purchase a vehicle, believe me you would not regret it!!!!!!...........THANK YOU AGAIN !!!!!!! More

Mr. Jose Ocasio is an excellent employee who is willing to go extra miles to serve his customer. My wife and I have visited all three Ford dealers in my area, and we even visited a particular one multiple to go extra miles to serve his customer. My wife and I have visited all three Ford dealers in my area, and we even visited a particular one multiple times. We finally signed the contract with Jose Ocasio because he listened to my requirements, took his time answer all my questions and explained all the available programs. My wife and I are very satisfied with Jose's service. More

It was a great experience to shop at Ford Lincoln of Queens. The staff was very friendly and especially Mr Jose Ocasio,who was very professional, courteous and friendly. I got a very good deal with the Queens. The staff was very friendly and especially Mr Jose Ocasio,who was very professional, courteous and friendly. I got a very good deal with the car I purchased and I highly recommend that dealership and especially Mr Ocasio. More

My experiences at ford motor have been great ones with the assistance of their sales rep Jose Ocasio. I will recommend this dealer and its sales rep for anyone looking to purchase a vehicle. the assistance of their sales rep Jose Ocasio. I will recommend this dealer and its sales rep for anyone looking to purchase a vehicle. More

I was very pleased the way the staff and the sales person (Ken Sweeney) greeted and treated me with great dignity and respect. Great Job. (Ken Sweeney) greeted and treated me with great dignity and respect. Great Job. More