Starks Ford of Queens - Jamaica
Jamaica, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 490 reviews
Stress free I have never had such an stress free experience dealing with a car salesman. Jose was honest likeable and knew his job. I have had many bad experienc I have never had such an stress free experience dealing with a car salesman. Jose was honest likeable and knew his job. I have had many bad experiences with car salesmen constantly having to haggle so much for hours it would become so exhausting and frustrating and ruin the experience of buying a car. Dealing with Jose was a breath of fresh air. He knew my price range and gave it to me straight on what truck was within that range. He didn't waste my time or keep me there for hours. He found my truck and had it delivered and kept me updated the entire time. He had gone above and beyond for me. I've dealt with many car salesman between myself my wife mother and two sisters and never have I had such an easy time buying/leasing a car. I would definitely recommend Jose to anyone looking for a new car. I couldn't be happier with the amount of honesty and professionalism Jose conducted himself with. I love my F150!!!!!!! More
The most amazing customer service ever! Tom Cinelli gave me a deal I could not refuse! It was so good, I was skeptical that it was even real. Can you believe it?! A salesman that keeps his W Tom Cinelli gave me a deal I could not refuse! It was so good, I was skeptical that it was even real. Can you believe it?! A salesman that keeps his WORD! The entire experience was fantastic. Im in the car of my dreams at a price that I still can't believe. It's so affordable. Tom is so personal and knowledgeable. He makes you feel right at home. I would recommend him to anyone. More
good buying experience and best price worked with Tom Cinelli. Tom was very professional and explained leasing very clearly. Tom arranged for us to be able to take the car home the same d worked with Tom Cinelli. Tom was very professional and explained leasing very clearly. Tom arranged for us to be able to take the car home the same day. We will highly recommend Tom. More
Best buying experience in 35 years. My lease was expiring on a 2014 Ford Escape so I decided to try this Ford dealership since the NYC one closed last year. Being a previous Ford custom My lease was expiring on a 2014 Ford Escape so I decided to try this Ford dealership since the NYC one closed last year. Being a previous Ford customer, Liz Girnus immediately reviewed my needs and quickly presented the features and lease terms for a new car that were so good I accepted on the spot. I leased a new 2016 Ford Escape with features thousands of dollars beyond the 2014 for the same monthly payments! No hassling or horse-trading necessary here. The dealership could not be more friendly and accommodating with an attitude to make the customer happy and satisfied. More
Excellent Service Working with David O'Brien was a pleasurable experience. He made purchasing my vehicle a very easy task. He delivered everything he promised and it wa Working with David O'Brien was a pleasurable experience. He made purchasing my vehicle a very easy task. He delivered everything he promised and it was an easy transition to turn in my old lease and pick up the new vehicle. More
Best Price and Excellent Service I spoke with Tom Cinelli and was so impressed with the price and professionalism of him that I actually thought this to be a scam(the price was that m I spoke with Tom Cinelli and was so impressed with the price and professionalism of him that I actually thought this to be a scam(the price was that much less). I went to multiple dealerships and no one came near the price that Tom did. I decided to try him out and I was shocked that everything went so smoothly. I go to pick up my Lincoln MKC and spent a few minutes with Tom and then I was introduced to another individual that showed me how to use all the tech. in the vehicle. Once we were done we went to the financing person and all paperwork was done within 1/2 hour. It took no more than 1.5 hours to complete everything and I was on the road. I would HIGHLY recommend using Tom Cinelli at this dealership. This is the experience you should have when purchasing a luxury vehicle!! More
Good dealership Good costumer service, willing to work with the costumer by providing all the information we need to make an informed decision. I would definitely g Good costumer service, willing to work with the costumer by providing all the information we need to make an informed decision. I would definitely go there again. More
Will never go back to this dealership for Service Took one of my Lincoln MKT's to this dealership for service as I usually do on a monthly basis. I had my driver drop it off yesterday with the expecta Took one of my Lincoln MKT's to this dealership for service as I usually do on a monthly basis. I had my driver drop it off yesterday with the expectation that it would have been done by the end of the day only to call at the end of the day and was told by the service advisor that they didn't get to it yet and it will be checked out first thing in the morning(No Problem). I called back the next day at 11;30am only to be told by the same rep that the vehicle still hasn't been checked out yet and he couldn't tell me when it would be I just had to wait or I can come get it.(Talk about customer service!). Well Ford Lincoln I have news for you I will never use your service again for any of my cars or recommend you to anyone I know. Regards, Samburt More
Liz is Amazing Liz makes this a great dealership. She was very professional and extremely knowledgeable about all the vehicles we were interested in, down to every t Liz makes this a great dealership. She was very professional and extremely knowledgeable about all the vehicles we were interested in, down to every tiny little detail. She got us a fully loaded Lincoln MKC with much better monthly payments than all the other dealerships and agents we had spoken to. Liz's handling of our purchase was done in a very effective way, no unnecessary up-selling, she is honest and to the point, post purchase follow up was also impressive. I recommend this dealership and Liz most especially. More
A very pleasant experience! We purchased our first Ford Lincoln and are very pleased. Liz gave us a great price for our chevy and very good payments on our new Lincoln. I would r We purchased our first Ford Lincoln and are very pleased. Liz gave us a great price for our chevy and very good payments on our new Lincoln. I would recommend Liz to anyone wanting to purchase a Lincoln. She has all the answers and is a true professional. She will not pressure you. I would recommend Liz to family and friends without a doubt. More