Starks Ford of Queens - Jamaica

Excellent service, fast and efficient Thanks Tom Cinelli. This is my 5th car with Tom and it went really smooth as usual. No hassle, picked the car online, 1 day all done and out the door! Thanks Tom Cinelli. This is my 5th car with Tom and it went really smooth as usual. No hassle, picked the car online, 1 day all done and out the door! Exactly what I need! More

Pleasant Surprise! Went in on a quiet Sunday afternoon not expecting too much. Andy got us the car we wanted from another location in 2 days and made the entire experien Went in on a quiet Sunday afternoon not expecting too much. Andy got us the car we wanted from another location in 2 days and made the entire experience, pleasant and non-aggressive, He was laid back in his style and made us feel like he was simply offering his services if we wanted but no pressure or hard feelings if things didn't work out. Surprisingly, the deal went easily and we walked out convinced we made the right choice of car and dealership. More

Horrific and will never go back The worst dealership/service center I have done business with. Unaccomodating to their customers, and terrible customer service. My car was brought The worst dealership/service center I have done business with. Unaccomodating to their customers, and terrible customer service. My car was brought it in there three times for the same problem. I finally had it brought to a service center that isn't convenient for me because they are an hour away but they fixed my car and gave me a loaner in the interim. I will never use this queens location again and I wouldn't wish my experience on anyone. If you can, take your car elsewhere. More

The best dealership ever! The way my husband and I were treated was unbelievable. From the moment we were in there we felt comfortable. No one was pushy which is the number one The way my husband and I were treated was unbelievable. From the moment we were in there we felt comfortable. No one was pushy which is the number one thing I hate about many places, but at this place they worked with my budget and my needs. The sales Rep Jose Ocasio is the best! I appreciated all his undivided attention to us. He is calm and to the point. I want him to always deal with us because now and hopefully for a very long time I will be a Ford Dealership customer. He looked for the best deals for us and I appreciate his honesty. He understands that satisfaction goes way beyond making money. Thank you Ford and Jose for this wonderful experience. I am a very Happy Customer! More

What A Car Buying Experience Should Be I have just purchased my new Lincoln from this dealer. I have bought cars from other dealers in the past with several nightmare experiences. This Linc I have just purchased my new Lincoln from this dealer. I have bought cars from other dealers in the past with several nightmare experiences. This Lincoln dealer was amazingly friendly, accommodating, and actually cared about my needs. I was greeted at the door by several people including reception and they allowed me to browse without being down my neck, yet always there when I had questions. My innitial test drive was also quite accommodating. I was able to take the vehicle out on my own with no time limitations and when I got back the salesperson cared enough to sit me down and ask how i liked the vehicle and walked me through any other questions I had. With this experience a few months later I decided to make a purchase from the same salesperson because of the professional and courteous treatment I had received. That process was even more enjoyable as the salesperson gave accurate pricing for financing and leasing before I even reached the finance office. It was a straightforward and pleasurable experience with no surprises. I truly felt like I was buying a luxury car. If your looking for a Lincoln or Ford please visit this dealership. Please see Liz! More

Finally, a real dealership! I was looking for a Ford Explorer XLT in Ruby Red. I did my homework. This dealership showed that they had one on their website. I called the deale I was looking for a Ford Explorer XLT in Ruby Red. I did my homework. This dealership showed that they had one on their website. I called the dealership and made an appointment, and was given one same day with Philomena. She actually greeted me at the door. I had a trade, and as I said I did my homework. I have learned over the years to be extremely leery of car dealerships, especially after 20 + purchases, and lots of disappointing experiences. Not this time. My trade was valued more than fairly, and the deal I got on my 2016 Explorer was better than I could have hoped for. I got to the dealership at 1 pm, and drove out with Ruby ( that's what I named her ) at 4 pm. Philomena knew the vehicle backwards and forwards. The owner, and the manager even stopped by to say thank you for choosing Ford, and their dealership. This was the best experience I have ever had at any dealership. I sincerely mean that. Oh, and I love my new Explorer. More