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Star Toyota of Bayside

Bayside, NY

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rated
746 Reviews

205-11 Northern Blvd.

Bayside, NY

11361

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Showing 746 reviews

April 29, 2010

I would recommend this dealer to anyone. Richard was a professional and accomodating salesperson who was a real pleasure to deal with. He was both informative and friendly and he addressed all our questi More

by freybunch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Dumont and Jason Kannry, Richmond Dumont
Apr 30, 2010 -

Star Toyota of Bayside responded

Glad we were able to be of service to you! Enjoy your new vehicle!

April 28, 2010

I had the best experience ever purchasing this car. The I had the best experience ever purchasing this car. The sales representative by the name of Anthony Cruz had the best customer service etiquette I ha More

by channi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cruz., J. Anthony Cruz
Apr 28, 2010 -

Star Toyota of Bayside responded

Thanks for your positive review of our dealership. We work hard every day making sure each of our customers has a great experience. Sometimes, it works! ;o) -Fred

April 27, 2010

I had the pleasure of working with Anthony Cruz over at Star Toyota Bayside; He was organized, efficient, and willing to do whatever was needed to make sure i felt comfortable in purchasing my new 2010 Cor More

by corolladriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cruz, J. Anthony Cruz
Apr 27, 2010 -

Star Toyota of Bayside responded

Thanks for your review. Anthony is one of our top salesmen here at Star Toyota in no small part because his repeat customer base is tremendous. I hope you continue to enjoy your vehicle. Best of luck to you. -Fred

April 27, 2010

When we entered the dealership, we looked at the cars on the floor. A young girl asked if we needed assistance and we replied, "Yes." She wrote our name on a clipboard and within minutes Richard Dumont ca More

by Andijewel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Dumont and Jason Kannry, Richmond Dumont
Apr 28, 2010 -

Star Toyota of Bayside responded

Thank you very much for the detailed and kind review. We look forward to a continued relationship with you for service and for your next new vehicle. Feel free to call or stop by anytime! -Fred

April 27, 2010

As soon as my parents arrived at Star Toyota, they were greeted my a friendly staff. They had the pleasure of working with Anthony Cruz, who was a very respectful and friendly gentleman. He showed us what More

by liddlealex09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Kannry, Anthony Cruz, J. Anthony Cruz
Apr 28, 2010 -

Star Toyota of Bayside responded

Thank you for your review! I will be sure to pass it on to Jason and Anthony who will be thrilled to hear the good news!

April 25, 2010

Satisfactory service, friendly staff, appreciate that they tried to work around my intense schedule, overall good experience...would certainly recommend to my colleagues. Hopefully their service center w More

by annabel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Mike, Sean, Hugo, Sean Hoque
Apr 27, 2010 -

Star Toyota of Bayside responded

Thanks for your review and your purchase. Feel free to stop by anytime!

April 24, 2010

I was very pleased overall with Star Toyota. I had a 2007 Hynudai Sonata and they took that vehicle. I wanted an SUV and gave me a brand new Rav 4. I love my truck. Had no problems with any parts in vehicle More

by jenob704
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Luhn, J. Anthony Cruz
Apr 27, 2010 -

Star Toyota of Bayside responded

Thanks Jenn for your review. I hope you are having as much fun with your RAV 4 as I did selling it to you!

April 22, 2010

Terrible dealer. Never ever go to this place. I was dealing with this guy named Sean. He speaks only lies nothing more nothing less.The price of vehicle kept changing right from the day I went to see t More

by waterboy2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean, Sean Hoque
Apr 24, 2010 -

Star Toyota of Bayside responded

I'm sorry and surprised you had a bad experience with Sean. Generally he is highly praised by his customers. I'm a little confused why you checked off that you would recommend us and why the highest rating you gave us was for the "price" category when that is what you said you are unhappy with. Regardless, I am sorry to that you did not speak to me or one of the other managers here at Star regarding your complaint. I'm sure I would have been able to make you happy and could have resolved your problem in a satisfactory manner. If you haven't purchased a vehicle yet, please feel free to call me so I can work with you to make things "right".

April 16, 2010

I went to Star Toyota in Bayside, NY to look at the new 4-Runners and the Toyota FJ Cruiser. The pleasant (but busy) lady who greeted me at the door took my name and asked what vehicle I was looking for. O More

by cruisergirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Luhn, J. Anthony Cruz
Apr 24, 2010 -

Star Toyota of Bayside responded

Thanks for your kind words. I am Fred and I THINK I know who you are. If correct, I too had a great time working with you! Look for our upcoming FJ Cruiser "Meet n Greet" event we host every few months. You'll get to meet a lot of FJ enthusiasts and learn a LOT about your new FJ and its capabilities.

April 03, 2010

Full of lies. Never ever go to this dealer. Was surprised to see some positive comments from few other customers(may be the dealer himself)! They draw you to make a deal and once you pay the advance, you wil More

by XB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All
Apr 24, 2010 -

Star Toyota of Bayside responded

I am sorry you feel this way about our dealership and I wish you had voiced your feelings to me before letting yourself get so worked up. Sometimes customers are surprised (sometimes upset) as the progress through the sale process and learn their credit rating sometimes causes their interest rate to go up or that tax, DMV fees etc are not included in negotiation process. As far as saying that this is lying, I don't believe that is the case. Since I don't know who you are I can only speculate what transpired when you were here but we do not lie to our customers. We are one of the top Toyota dealerships in the Northeast for a reason and lying isn't it. Misunderstanding? Possibly. Lying? No. There are a LOT of things discussed, negotiated and changed during the buying process between the customer and his salesperson. This is the nature of the business and not something many people enjoy. Scion and Saturn are a "no haggle" buying process but there you pay what's on the sticker, PERIOD. PLUS tax. PLUS DMV fees. There are no discounts, no negotiations and no "freebies". If there is anything I can do to make you a happy Star customer, please don't hesitate to call me anytime. -Fred

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