Star Toyota of Bayside
Bayside, NY
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My wife and I went to Star Toyota of Bayside after doing a lot of research about the model car and more so about the price of the model Venza we wanted to buy...both on the ground at dealerships and on the a lot of research about the model car and more so about the price of the model Venza we wanted to buy...both on the ground at dealerships and on the internet. We like to pay a fair price or lower - why not? ....for anything we buy. Other dealerships tried playing games with us about the prices and generally making us feel we'd be lucky if they were able to get us one at their price. We'd politely leave at that point. STAR TOYOTA WAS A VERY PLEASANT SURPRISE The salesperson we dealt with was absolutely straight with us. He treated us with respect, took us on a relaxed and pretty informative test drive - with no heavy sales pitch afterwards. Mr. Cruz offered us first prices that were good enough to jump at there and then - but we held out a bit and got an even better price than we thought we could get anywhere- and that was after visiting all the Toyota dealerships within a pretty big radius of where we live. The final purchase price was exactly what was discussed - to the penny, the purchase process was a breeze after which we were given a full hands-on instructional about how to use the AC, radio, turn on the various lights,...and he even synced our phones into the car's Bluetooth gizmo. We never expected this -- all this AFTER they had our money! OVERALL a great experience...and yes are recommending Star Toyota to friends and family...and we would buy from them again. More
The salesman Anthony Cruz was very patient and honest. He was punctual with the delivery of the car. I will recommend this dealership to all my friends and family. I traded in my Madza 2008 mini for a new S was punctual with the delivery of the car. I will recommend this dealership to all my friends and family. I traded in my Madza 2008 mini for a new Sienna 20011 and I am very satisfied My wife and kids were treated with respect and love while we were waitng for our car More
I went to the Star Toyota looking to get information on leasing a new Highlander. Jun Park helped me a lot. He was so helpful and freindly. I will recommend him to my friends and family. leasing a new Highlander. Jun Park helped me a lot. He was so helpful and freindly. I will recommend him to my friends and family. More
My husband and I went into Star Toyota to buy a new Highlander. We still had a fwe months left on our Lexus lease and wanted to know our options. Anthony Cruz, our salesman, walked us through our pos Highlander. We still had a fwe months left on our Lexus lease and wanted to know our options. Anthony Cruz, our salesman, walked us through our possible options and even offered to take the lexus off our hands! We got 0% financing and the dealership also took over the remaining 4 months of our lexus on top of a fantastic deal on the highlander. We definitely did our homework. We took his offer and shopped around to the neighboring Toyota dealerships. All the other dealerships told us that they could never give us the price Anthony offered in addition to taking over the Lexus lease. Both my husband and I were told that at the time of signing the number Anthony gave us would not be honored and we were probably going to pay more than we expected. It toko a few weeks for the car to arrive, and there was some concern whether the 0% financing would still be available even after several weeks, but Anthony and the finance team worked hard to get us our original deal. At the day of signing we ended up with the same number we negotiated with 0% financing and with 4 less lexus payments. Both my husband and I had such a great experience with Anthony that I would recommend Star Toyota and Anthony Cruz to all of our friends and family. One of the few honest and great salesman in the industry. We even got 2 years of free maintenance to make up for having to wait a few weeks for our car. More
The best experience which I expected since I have owned only Toyotas. From the beginning I was escorted to thesales person's office. I knew that I wanted the RAV4 since looking at it several times in th only Toyotas. From the beginning I was escorted to thesales person's office. I knew that I wanted the RAV4 since looking at it several times in the past. Upon my purchase, every function of the car was demonstrated. Thanks Richard and Cory!!!!!!!! More
At first I explained to Shawn, my salesperson, that I had alresdy test driven the Prius, and was looking to trade in my car, so I wanted to get the manager working on my trade in value asap. Once we were cl alresdy test driven the Prius, and was looking to trade in my car, so I wanted to get the manager working on my trade in value asap. Once we were clear on this, everything went smoothly. I found the receptionist who answered the phone when I called to check on the delivery status to be rude, but everyone else was nice and quick to please. On the day of the pick up, Shawn and Cory were professional, helpful, and, very friendly. More
The service i received at star toyota was exceptional. Sean is great, star toyota hired a winner. Sean was very professional-he always kept a smile on his face. Tom Dunn-wow Kudos to Star Toyota. Tom & Se Sean is great, star toyota hired a winner. Sean was very professional-he always kept a smile on his face. Tom Dunn-wow Kudos to Star Toyota. Tom & Sean made delivery of my camry a smooth process. I would definitely recommend Star Toyota to my family & friends. This purchase was my second vehicle from Star-we bought my son's Scion in 2005. More
I purchased a Prius, I love my car. I received excellent customer service. My overall experience was great. I would highly recommend this dealer to anyone I know thats in the market for a car. My sales pers customer service. My overall experience was great. I would highly recommend this dealer to anyone I know thats in the market for a car. My sales person was extremely knowledgable of the vehicle. Ms. Diane Penrod. More
I had a great experience leasing my Prius at Star Toyota. Chris was a terrific sales consultant. He was informative, patient and friendly and went out of his way to be helpful. All my questions were answe Chris was a terrific sales consultant. He was informative, patient and friendly and went out of his way to be helpful. All my questions were answered and I left with my new car feeling very happy with the choice I made. Jason, the finance manager, was a pleasure to deal with; he was extremely professional and very nice. Finally, I really enjoyed having the features of the Prius explained to me by Cory, the delivery coordinator. He was just terrific and couldn't have been more friendly and helpful. I would highly recommend Star Toyota to anyone. More
VERY ACCOMMODATING..TRIES TO MAKE THE CUSTOMER HAPPY. EASY TO WORK WITH. GIVES A FAIR DEAL WITH THE PRICING OF AFTER MARKET ITEMS. EVERYONE I CAME INTO CONTACT WITH AT THE DEALERSHIP DID THEIR BEST TO MA EASY TO WORK WITH. GIVES A FAIR DEAL WITH THE PRICING OF AFTER MARKET ITEMS. EVERYONE I CAME INTO CONTACT WITH AT THE DEALERSHIP DID THEIR BEST TO MAKE ME HAPPY..THE MANAGER, SCOTT DOES WHATEVER HE CAN TO MAKE THE TRANACTION SIMPLE AND EASY AND AS STRESS FREE AS POSSIBLE. More