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Star Toyota of Bayside
Bayside, NY
746 Reviews
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March 20, 2012
Anthony is a true professional who made a usually unpleasant experience tolerable. If I ever would recommend a sales person it would be Anthoney Cruz. unpleasant experience tolerable. If I ever would recommend a sales person it would be Anthoney Cruz. More
by mybaldhead
Employees Worked With
J. Anthony Cruz
March 17, 2012
This was the most pleasant buying experience anyone could hope for. Anthony was helpful, responsive, and by no means "pushy" when it came to my purchase. He made the experience very easy-I would recommend St hope for. Anthony was helpful, responsive, and by no means "pushy" when it came to my purchase. He made the experience very easy-I would recommend Star to anyone shopping for a Toyota. More
by mikedominianni
Employees Worked With
J. Anthony Cruz
March 16, 2012
I could not be more pleased with my new 2012 PriusC (I believe the first one in Bayside) which I drove away on March 12, and the outstanding service the entire team at Star Toyota once again provided. believe the first one in Bayside) which I drove away on March 12, and the outstanding service the entire team at Star Toyota once again provided. My special thanks goes to: Scott Salzman (the best), Josh Fenton, Jordon Abdul (and AJ), Rich Dumont and John (J.T.) Tringali. I would be remiss not to mention General Manager Rich Provenzano for his value add to the leasing deal. My wife Louise and I are extremely satisfied and enthusiastic customers. This new car is our fourth leased car (Louise 2 RAV4s and my second Prius) from Star Toyota in less than five years. It is a pleasure dealing with the entire team at Star Toyota. I look forward to showing our picture with new car when it is on the Star website reading our testimonial. I plan to email the information to my many Masonic Brothers and our friends. Additionally, I would like to commend the Star Toyota Service Department (especially Kevin Bacon) for their courtesy, expertise and professionalism over the last five years. Cordially, Larry Hammel and Louise Black More
by larryhammeljr
Employees Worked With
Richmond Dumont, Joshua Fenton
March 02, 2012
Anthony was very friendly and professional. He made the whole leasing process a good experiance.He followed up with a phone call to make sure we were satisfied with our new rav4 I would recomend him to any whole leasing process a good experiance.He followed up with a phone call to make sure we were satisfied with our new rav4 I would recomend him to anyone looking to purchase a toyota More
by mpetry
Employees Worked With
anthony cruz, J. Anthony Cruz
February 12, 2012
went by looking for a 01-07 toyota highlander with a third row seat and met sean who is the salesman at the lot.this version of the car is very hard to find in the used market and sean was very helpful third row seat and met sean who is the salesman at the lot.this version of the car is very hard to find in the used market and sean was very helpful with my needs and went out of his way to get me what i was looking for. if you are seriously looking for a car, ask for sean.highly recommended. More
by lewk
Employees Worked With
sean hoque, Sean Hoque
February 02, 2012
I had great experience buying a car at this establishment. Ronald Cordero is a highly professional, very knowledgeable, friendly and honest gentleman. He is very efficient too. He did everythin establishment. Ronald Cordero is a highly professional, very knowledgeable, friendly and honest gentleman. He is very efficient too. He did everything that he promised me to do and had a car ready for me to drive in a couple of hours! I asked him to reprogram door lock and his service people did it in no time. He also introduced me to service manager and I will definitely patronize this establishment for my service needs. I only wish that I came to Star Toyota before I went to another dealership, wasted my time there and experienced great disappointment. I will recommend this dealership to everyone I know! More
by EugeneB
Employees Worked With
Ronald Cordero
January 31, 2012
My husband and I currently lease a Toyota corolla from My husband and I currently lease a Toyota corolla from Star Toyota in Bayside, Queens. We also finance a Matrix FROM STAR TOYOTA. A few weeks ago My husband and I currently lease a Toyota corolla from Star Toyota in Bayside, Queens. We also finance a Matrix FROM STAR TOYOTA. A few weeks ago we went into Star to discuss trading in our financed Matrix for a new lease on a Corolla. At first our salesman was very friendly. After telling him what we were looking for in terms of monthly payments and the fact that we'd like our Matrix to be our down payment he began the process of quoting us on the value of our Matrix. After about 30-40 minutes he came to us with a stunning quote. He told us our car was worth about $4000 and therefor we would have to put a significant amout of money down and our monthly payment would be much higher than we wanted. The reason my husband and I were shocked by this was because we had just left STAR HYUNDAI in Bayside where our car was quoted at $8000! When we told our salesman about our Hyundai quote he looked very surprised and left the room again to speak with the manager. He quickly came back and this is what he said to us verbatim "I spoke with my manager and he said he wont do better than this. I asked him if I can let you leave and he said yes." Needless to say we felt as though we were KICKED OUT of Star Toyota after they tried to lie about the value of our car. The fact that at the time we had TWO cars with their company meant nothing to them. I have never had such a bad experience in any place of business in my life. After leaving Star we went straight to another Toyota dealership. They quoted our car at about $8000 and we are now driving our new corolla. More
by michali143
Employees Worked With
N/A
January 28, 2012
This is the best place to come to if your looking for great service, great cars with very great prices. The employees are very friendly and works very diligently with their customers, making the customer great service, great cars with very great prices. The employees are very friendly and works very diligently with their customers, making the customers feel comfortable. I would recommend Star Toyota to everybody, can't get this service anywhere. More
by malikarl
Employees Worked With
Ray, Frank, Gabby, Ray Berrios
January 08, 2012
I have dealt with many dealers in the past, and my experience with Scott Morang has been the best by far. Scott Morang makes the process of buying a car enjoyable. Unlike other dealers I have dealt wi experience with Scott Morang has been the best by far. Scott Morang makes the process of buying a car enjoyable. Unlike other dealers I have dealt with, Scott Morang truly looked out for my interests and was always honest with me. He is not only professional but also very friendly. He followed up with me after my purchases to make sure that everything was going well and that I was satisfied. I have bought several cars with Scott, including a Toyota Highlander 2012 and Toyota Corolla 2011 that I purchased in the last couple of months. I plan to make all my future purchases with him, and I recommend him very highly! More
by TzviBerenholtz
Employees Worked With
Scott Morang, Scott Morang
January 08, 2012
I went in for a Venza and walked out with one. The price was ok not the best. Sales agreed to put on splash guards and bumper protector for free. I went in on Saturday for installation. I was told to g was ok not the best. Sales agreed to put on splash guards and bumper protector for free. I went in on Saturday for installation. I was told to go to show room, someone will take to car to somewhere to do the job, 3 hours, tops. I went back after 4 hours, the car was still in the lot. This guy (dont know the name), who replaced Julio (one of the best who does not work there anymore) told me, "I told you I will call you when it is done, it is not done." I told him I was told 3 hours. He then said, Lindsay was wrong, she was not supposed to tell you this. As a customer, that's not my problem, I deal with Lindsay, she told me 3 hours, then it is 3 hours. I was really pissed. I dont think people would be treated this way before they signed the contracts, once the contract is signed, everything changed. He then picked up the phone, and told me, there is a guy coming to pick up the car right now. Come on, STAR TOYOTA, why didnt he make this phone call 4 HOURS AGO???!!! Lindsay then told me it might be faster to go to CROWN (the place that install the piece) myself. I went there myself after spending 4+ hours in show room for nothing and did the work that your employees were supposed to do for me. This guy then told me, "after you go there, come back, I will give you a full tank of gas"... Seriously, STAR TOYOTA...... Also, NONE of your staff know the car inside out, I had to find my answers via internet...(I am not kidding, none of them) Overall, the sales part was fine, the Customer Service is very bad.... More
by baysidecar
Employees Worked With
Lindsay, Lindsey Yao
