Star Toyota of Bayside
Bayside, NY
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We bought a New Sienna LE 2013 on May 18th 2013. I We bought a New Sienna LE 2013 on May 18th 2013. I would like to share my experience , The sales manager Mr.Anthony helped me to get the deal a We bought a New Sienna LE 2013 on May 18th 2013. I would like to share my experience , The sales manager Mr.Anthony helped me to get the deal and traded our 2008 Rav4 . I found $650 differences on paper work , made couple of visits to dealership office and didn't work well with finance dept. I wrote a Review stating the issue on Dealerrater.com , Mr.Antony Cruz right away contacted me and took care of it. I got my refund and Mr.Anthony Cruz really make sure that I(customer) was satisfied and happy. I highly recommend Mr.Anthony Cruz to anyone who is looking for New Toyota Car. More
Awfully poor business ethics, they misguide you and provide false information just to make a sell of car. Just to make additional profit they mislead customer with high APR, dealer fee and high warrant provide false information just to make a sell of car. Just to make additional profit they mislead customer with high APR, dealer fee and high warranty price compared to other Toyota dealer within same area. They are bad on the sale commitments. They kept and utilized my deposit of $1000 for 7 days and forcefully returned as I think they had sold the car to other customer who was giving higher profit. They treated us in extremely bad manner. Please please stay away and do not do any business with such a poor dealer. You are just wasting your time if you are doing business with them. They claim that they have been awarded as best toyota dealer by Toyota but I strongly feel that it is false and sales trick to fool people. More
Hi I would like to thank Anthony for all he has done for me to resolve my problems he did everything in his best nature to fix this problem he Show me That I am still important after I take delivery of my c me to resolve my problems he did everything in his best nature to fix this problem he Show me That I am still important after I take delivery of my car thank you for your help and only because of you I will be returning as a star customer thank you again More
Our quest for a vehicle this year was both interesting and educational. Our years of loyalty to another dealer haunt us with lies, mis-quoted information and options that would take us to the cleaners and educational. Our years of loyalty to another dealer haunt us with lies, mis-quoted information and options that would take us to the cleaners. We switched to Star Toyota of Bayside and met with Sean Haque, a dedicated individual whom quoted us the correct information and had our goals in mind throughout the process. I am a very picky person which resulted is us looking at quite a few options. Knowing that we could have walked away at anytime, Sean was very patient, understanding and willing. At the end of the sale, he was personally going above and beyond in the preparation for delivery. Even after the sale, I have questions but never felt that I was treated any different from before the same. Thank you Sean Haque, for assisting us throughout this transition to another vehicle. I know you didn't had to do all that you did but we really appreciate it. Thank you Tom for finding us the best rate out there. I know you didn't just tell me that you called a few banks to get us the best rate... I got alerts for every bank you called. Thanks to the guy who ran behind us as we were pulling off to give me my sunglasses I forgot. You guys are great, keep up the good work and I will definitely be back. More
Anthony Cruz was great to work with; honest and caring. All at the dealership, whom i came in contact with, were very friendly. Overall, a positive experience. All at the dealership, whom i came in contact with, were very friendly. Overall, a positive experience. More
I would like to say the Salesperson Sean Hoque from beginning to end was very very helpful and able to answer all of my question. Also, I would like to say thank Ray for giving me a little break on th beginning to end was very very helpful and able to answer all of my question. Also, I would like to say thank Ray for giving me a little break on the price. If you want a good and reliable car, I am recommending anyone go to Star Toyota and see Sean Hoque for a deal. More
I was trying to make purchase from this dealarship but it didn't work but I am satisfy with all over experience customer service if good.. didn't work but I am satisfy with all over experience customer service if good.. More
I currently reside in Maryland and happen to visit this dealership on a Sunday not knowing if anyone would be open on Sunday. I came to the Toyota Dealership on 190th street Northern blvd. and met Sean. I dealership on a Sunday not knowing if anyone would be open on Sunday. I came to the Toyota Dealership on 190th street Northern blvd. and met Sean. I do sales as well, and his meet&greet was spot on, told me he had several compact cars in stock and then we landed on the scion. It was exactly what I was looking for. Great service, buying process was smooth although the price was abit out of my range, I was OK with it. The whole process took no more that 55 minutes. Thanks Sean for the smooth transaction and will refer my Aunt to come see you next month !!! More
When I first walk in the door I was greeted with a nice welcome I look around the dealership there was no sales person following me around pressuring me I thought that was a nice change from other dealersh welcome I look around the dealership there was no sales person following me around pressuring me I thought that was a nice change from other dealerships a nice gentleman named Jamie approached me and ask if I needed help I said yes and he work with me to find the SUV I was looking for Rey the manager gave me the best price he could I would be a fool to pass up on the great deal I was getting Tom the business manager took his time to get me the rite interest rate and monthly payment that fit my budget i was very happy I would highly recommend Star Toyota to any one I know and I will tell them the pleasant experience I had shopping for a used Toyota vehicle I look forward to my next visit to star Toyota U have a customer for life Star Toyota is simply the best More
I just bought a car in Star Toyota Pre-owned. I am a new student just came from China. A lot of my friends tell me should be very careful when you buy a car. Basicly I have no idea how to find a good car wi student just came from China. A lot of my friends tell me should be very careful when you buy a car. Basicly I have no idea how to find a good car with fair price. However I feel so lucky after I bought a car from Chee, he speaks perfect Chinese! He is very helpful, he explained all the details for buying a car in New York. And he also help me get very good price for my insurance! I highly recommend this sales! And I try to bring him some business! More