
Star Subaru
Bayside, NY
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
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Great Dealership, Very Easy Going. Very Good pricing and Excelent customer service from the salesman Robert Chae Highly recommend this Salesman and the dealership. Very Honest salesman, it made me feel li Excelent customer service from the salesman Robert Chae Highly recommend this Salesman and the dealership. Very Honest salesman, it made me feel like in my house. More
we had received great price, great service. thanks to mr David Huang.100% satisfied and will sent my friends and family to buy from this dealership. David Huang.100% satisfied and will sent my friends and family to buy from this dealership. More
Update on previous review: Picked up our new Subaru Update on previous review: Picked up our new Subaru which arrived sooner than promised. Will, our salesman took us thru everything we needed to know Update on previous review: Picked up our new Subaru which arrived sooner than promised. Will, our salesman took us thru everything we needed to know about the car and the business manager did what they do, try to sell us extras... But that's his job. What stands out for me is that over the first couple of weeks we've had some issues with the car and everyone seemed genuinely concerned about taking care of the issues. Because of that I would definitely recommend Will and Star Subaru to anyone looking for one. Nothing but a positive experience from start to finish. By the way, originally went to Star thru Costco's Auto Program. Great price with no haggling. More
I recently puchased a Subaru Legacy with the Eyesight package from Star Subaru. The salesman, Will Vergez was very knowledgeable about the vehicle I was interested in (the Legacy with the Eyesight packag package from Star Subaru. The salesman, Will Vergez was very knowledgeable about the vehicle I was interested in (the Legacy with the Eyesight package) and answered all my questions. He was pleasant and not at all pushy. The price they offered me including the trade-in on my 10 year-old Toyota Camry, was better than I expected and I accepted it immediately. Two days later, I picked up my car and Will spent about 45 minutes going over the car with my wife and myself. In summary, I was very pleased with the entire experience. More
The service I received at Star Subaru from beginning to end was flawless ! I was given ample time to test drive and question the vehicles of my choice. I was browsing the show rooms without any pressure. I end was flawless ! I was given ample time to test drive and question the vehicles of my choice. I was browsing the show rooms without any pressure. I could phone the dealership whenever I had a question about the process or the vehicle and I was never treated as if I was asking too many questions ! The low price of the vehicle I was most interested in stayed low in the end with no "Hidden" fees. My salesman, Andy, was forthright and made the whole buying experience pleasant, informative and comfortable. I absolutely love my Subaru Crosstrek and am looking forward to many miles ! More
Will was knowledgable, helpful and friendly. He helped me come to a decision as to what car I wanted to buy. Car was ready as promised and delivery took only as long as I was told up beforehand. Chris ( me come to a decision as to what car I wanted to buy. Car was ready as promised and delivery took only as long as I was told up beforehand. Chris (business manager) explained some options to me clearly and thereby helped me to make a decision. More
It's a horrible experience of mine: unprofessional, NOT customer oriented, and the sales prefer to chat with their colleagues than customers. I am definitely NOT going to make my purchase at this deal NOT customer oriented, and the sales prefer to chat with their colleagues than customers. I am definitely NOT going to make my purchase at this dealership, and I definitely WON'T recommend you to test your EQ. I observed there is the same incident with a female customer. When she asked for the sale what is that car in the showroom (it's a BRZ), and the sales responded: It's a sport car. When she asked what's the price of the car, the sales replied, "It's on the window." More
Sales at star subaru care only about gaining profit, that's one of the sales kept telling me over the phone when trying to convince me their quoted price is reasonable. I felt so stressed after listenin that's one of the sales kept telling me over the phone when trying to convince me their quoted price is reasonable. I felt so stressed after listening to him on & on about they are honest ..., but none of the words he said seem to care if the customer is happy, I can't imagine having to go to showroom & deal with that, bad experience! More
Awesome dealership. Genuine people. They honor quotes given over the phone and no hidden fees. Price + tax + tags and that's it. Got a sick price on a sti. Truly the best buying experience ever given over the phone and no hidden fees. Price + tax + tags and that's it. Got a sick price on a sti. Truly the best buying experience ever More
So far, experience has been great. Our salesman Will has been great to work with. Price was great and Will has kept us up to date on the progress of our order. It been to good to be true and hope the busine been great to work with. Price was great and Will has kept us up to date on the progress of our order. It been to good to be true and hope the business manager doesn't do what they usually try to do at a car dealer to ruin it when the car arrives. More