Star Subaru

BEWARE THEY ARE SCAM ARTISTS I openly admit I was ripped off. Purchased a 2014 sti. Salesman was pano. Be very careful with this dealership especially this salesman. Before purcha I openly admit I was ripped off. Purchased a 2014 sti. Salesman was pano. Be very careful with this dealership especially this salesman. Before purchasing the car, he told me he would be able to get the stock rims for me and never did. Now i have a warranty issue and he said he cant do anything because I already bought the car like that. Very scummy people. Will never buy again and will never recommend this place ever again. DO NOT BUY A USED CAR FROM THEM UNLESS IT IS CERTIFIED PRE-OWNED. They hide lots of information about the car.(BTW THE STOCK RIMS ISSUE IS NOT THE ONLY PROBLEM I HAVE HAD WITH THEM). More

Best Service- Truly worthy of a STAR! My sister and I own 3 Subarus between us ranging from a 1996 through 2012. We love them! The manager, Doug, at Star is knowledgeable, personable, My sister and I own 3 Subarus between us ranging from a 1996 through 2012. We love them! The manager, Doug, at Star is knowledgeable, personable, and the sales personnel are not "pressure cookers" I've experienced through the years. That's why we have exclusively purchased our Subarus through STAR SUBARU. NOW for their wonderful SERVICE DEPT in Queens Village. Lou Senatore and Wes are courteous, and efficient professionals. They are one of the reasons for our continued patronage with STAR SUBARU throughout the years. We must mention our "special mechanic" named Bobby who we exclusively request to work on our cars. He is tops in our book! I have a fourth car, a 1998 Honda CRV and only wish their service department could take hints from Star Subaru! More

A Dealership With Transparancy Last week I purchased a 2015 Subaru Legacy from Star Subaru after shopping at three other Subaru dealers in my area. This dealership had the vehicl Last week I purchased a 2015 Subaru Legacy from Star Subaru after shopping at three other Subaru dealers in my area. This dealership had the vehicle that I wanted in stock and sold it to me after allowing me to review the invoice. I was expecting to pay an inflated price for the vehicle due to the high demand, and the lack of the supply, but I was charged a low price. They also gave me the correct price on my trade. David the sales representative saved me the installation fees on my added options by doing the work himself. None of the common car dealer tricks were used at Star, and no dealership fees were added to the purchase price on my new vehicle. I could not make the above statement about the other three Subaru dealers in my area that I visited. The dealers that did not get my business: Hassett, Grand Prix, and East Hills. If looking for a Subaru don't waste your time and go direct to Star Subaru. More

trustful service Never go koeppel subaru compare with star subaru. Koeppel Will charge $149 as start fee! I left this place in 38 mins after I rebooted my car computer Never go koeppel subaru compare with star subaru. Koeppel Will charge $149 as start fee! I left this place in 38 mins after I rebooted my car computer. They even wanted to charge my car parts for $800 but my car was fine until now, they just wanted to add this service for the money. They are not a reliable store. Star subaru is a much reliable and helpful place for all subaru owners. More

My BIG Subaru Outback life I selected Star Subaru and the Subaru Outback based on my research. I dealt with Mr. Will Vergez throughout the entire purchasing process also based o I selected Star Subaru and the Subaru Outback based on my research. I dealt with Mr. Will Vergez throughout the entire purchasing process also based on prior customer reviews. Normally, purchasing a new vehicle is anything but a pleasant experience however my dealings with Mr. Vergez revised my opinions of this entire procedure. I was deeply impressed with both the level of professional and personal pride with which Mr. Vergez conducted himself with during the entire vehicle purchasing process. My vehicle was a special order that would take between 8 to 10 weeks to deliver, Mr. Vergez contacted me every two weeks with updates regarding the final delivery. On the day of delivery Mr.Vergez spent more than a full hour explaining to me the operating details of my new vehicle, he answered all my questions and went beyond his required sales obligation to make certain I was happy with my new vehicle. Thanks Will ! More

Manager and sales person name Robert Horrible, rude, illiterate, liars, scam artists, disrespectful and lazy. Made me drive 3 hours for BRZ series blue in blue, they clearly gave me a quo Horrible, rude, illiterate, liars, scam artists, disrespectful and lazy. Made me drive 3 hours for BRZ series blue in blue, they clearly gave me a quote and availability before I started driving there and when we got there, they did not have it but they can get for $2000 more and it will take 48 hours. Managers calls my 60 years old sweet parents liar and thanking them for wasting manager and sales person time. Keep in mind we are the ones who drove 3 hours to make a deal. I suggest never to step into their dealership even if they offer you cars for half price. Star dealership, you will never get my family and friends business and hopefully no readers will fall into your trap. More