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Star Subaru
Bayside, NY
2,343 Reviews
At Star Subaru our experienced staff has helped hundreds of customers in Queens NY, Long Island NY, Manhattan NY and the Bronx NY get into the new Subaru that they want and we want to help you too. Browse our inventory new Subaru vehicles in Bayside or our Long Island area used car inventory to find the car of your dreams. If you need a car loan check out our finance page to start the process. If you need parts or service for your Subaru in the Bronx, don't forget about our talented Subaru repair technicians and Subaru parts professionals. Star Subaru strives to provide the best sales, service, and experience possible to make your car buying process stress free. Don't take our word for it, come down to 206-26 Northern Blvd, Bayside, Queens, New York and see the Star Subaru difference for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
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Showing 2,343 reviews
May 16, 2011
Rafael was an excellent salesperson. We did not feel pressure during the sale. He answered all our questions. He immediately took me out for a test drive. When we picked up our car, he explained all t pressure during the sale. He answered all our questions. He immediately took me out for a test drive. When we picked up our car, he explained all the features and how they work. He had tons of patience when he explained the blueooth to me. A week later he called for a follow up. He told me if I have problems or questions to please call and come in, he will always be available to us. I would highly recommand Rafael as the salesperson to us. More
by judy hendelman
Employees Worked With
Rafael Rosario
March 23, 2011
Does integrity mean anything anymore? Very unhappy about Does integrity mean anything anymore? Very unhappy about how they sold their Intercept GPS car recovery when i bought my outback from them. Was told Does integrity mean anything anymore? Very unhappy about how they sold their Intercept GPS car recovery when i bought my outback from them. Was told by the finance guy that my car didn't come with an alarm and that Intercept now replaces LOJACK. This is not true and i bought this based on that information. THIS IS NOT HOW YOU DO BUSINESS AND KEEP YOUR CUSTOMERS. FAST FORWARD ONE MONTH Having spoke to Subaru Of America and the GM at this place, we were able to resolve the issue. If it wasn't for the finance experience, this place would have gotten a higher score and a recommendation or two... Now being mid June- I am still waiting for my refund., i was told by Doug Filardo (GM) two months ago he will take care of it. They tell you what you want to hear but the follow thru is never there. I complained to the BBB and this is the response i got "We are in business to make a fair profit . I am sure that whatever Mr XXX does for a living he expects to be compensated for his efforts . We have made Star Subaru the # 1Subaru dealer in the 5 boroughs and Nassau for the past 5 years by not only giving a fair price but by gaining the respect of our customers . Most of our customers leave saying it has been the best car buying experience they have ever had " Who are these people and why does it conflict with the BBB and dealer ratings? 6/22/11-- After 3 months of chasing my refund down it has been received. Thank you to all that has helped to make this happen. More
by bennyville
Employees Worked With
Finance manger
August 29, 2010
Would rate them 0 if I could. I had a signed agreement on the price of a car, but every single time they brought me the financing sheet they had added additional warranties I told them I did not want. After the price of a car, but every single time they brought me the financing sheet they had added additional warranties I told them I did not want. After waiting for two hours for them to get it right, they still had not brought me a loan that was for the agreed upon and signed price of the car. Then when I told them I wanted them to change it again to the price we agreed on, they threw me out of the dealership, telling me that I was the problem and that they weren't going to sell me the car unless I agreed to the higher price. They knew I was desperate for a vehicle and had driven a long way to purchase that particular car and they took full advantage of this knowledge. Stay away from Joe Kolb, total xxxxxxx. Finance manager is an even bigger piece of garbage, kept talking to me like I was an idiot... plain and simple, they do not care about you. I do not know how they can sleep at night knowing they do this to customers. More
by ebreuhaus
Employees Worked With
Joe Kolb
