
Star Subaru
Bayside, NY
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
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Not good Please do not talk to her and she is not very helpfull person . If you want do any buiness in this dealership talk to others !!! Please do not talk to her and she is not very helpfull person . If you want do any buiness in this dealership talk to others !!! More
Great experience The team at Star Subaru are very good; at what they do. They work with the customer and appreciate the value of every different family financial needs The team at Star Subaru are very good; at what they do. They work with the customer and appreciate the value of every different family financial needs. Thank you to David Huang who work with me with my time restraints and had in and out. And their Finance managers. More
Will Vergez Our salesman Will Vergez, displayed great professionalism and patience as we contemplated our Subaru purchase. He is very knowledgeable and never pres Our salesman Will Vergez, displayed great professionalism and patience as we contemplated our Subaru purchase. He is very knowledgeable and never pressured us. Making the purchase was an easy and pleasant experience. No regrets! Thank you Will . More
They made me feel like family! Before I start this review I want to give a special thanks to a great man that made possible get my first Subaru, Mr Will Vergez. I'm glad we crossed Before I start this review I want to give a special thanks to a great man that made possible get my first Subaru, Mr Will Vergez. I'm glad we crossed paths. From the moment we talked on the phone he was willing to help and introduce me to his awesome family and amazing car company! For that, I'm always thankful. I got a Subaru Forester 2.5I Limited. Star Subaru worked with me on getting me a deal that was affordable and with all the features I wanted in the car. Every person in this dealership is kind and helpful. Their most important mission is to make the buyer happy and they go above and beyond to make you feel that way. I have not had the car for too long, but I can say so far that I'm 100% satisfied with my investment. I'm looking forward to get the best out of it, knowing that I'm driving a safe and reliable car coming from a dealership in where the humbleness of its employees combined with their expertise praise their excellent service. More
The best new car purchase experience in my life and I'm 66! I have been buying cars for almost 50 years and I have never returned to a dealership for a second purchase. Every time I purchased a car for tens of I have been buying cars for almost 50 years and I have never returned to a dealership for a second purchase. Every time I purchased a car for tens of thousands of dollars, the salespeople and dealer would still hustle and scam and pressure me with additional outlandish additional expenses (i.e.$65 for gas!). Will Vergez sold me a 2017 Outback at an excellent price, gave me a fair price for my trade in, and delivered the car exactly on time. Neither Will, nor the Manager Gary,Mpressured me with expensive additional upgrades. They offered, and respected my decision with a hand shake and thank you. WILL VERGEZ IS THE BEST AND MOST HONEST SALESPERSON IN THE CAR BUSINESS! More
Will Vergez is awesome! My husband and I were looking for a new car and decided on a 2017 Subaru Forester. Since Star Subaru was right in the neighborhood we stopped in on Oc My husband and I were looking for a new car and decided on a 2017 Subaru Forester. Since Star Subaru was right in the neighborhood we stopped in on Oct. 1st. Will Vergez came right over to us to help us. From the minute he started showing us the Forester we realized how knowledgeable and professional he was. We ordered the car that day and Will told us we would probably get it in at the beginning of December. He also told us that he will keep us updated every 2 weeks or so as he was getting info on the car, which he did. 5 weeks after we ordered the car I got the wonderful email saying my car will be in the next week. So 6 weeks after we ordered it, a full 4 weeks earlier than we thought we would. The day we picked up the car, Will sat with us for 2 1/2 hours going over every inch of the car, including the engine. He also told us that he will follow up with us after the weekend to see how everything is. Guess what? He called us today. Will is the most professional sales person we have ever dealt with. Thank you Will Vergez, we love our Car! More
Happy And Very Excited My father and I were looking for a Subaru since it has had an excellent reputation. Will Verguez proved to be the ultimate sales person. He was patien My father and I were looking for a Subaru since it has had an excellent reputation. Will Verguez proved to be the ultimate sales person. He was patient and explained all the features of the 2017 Forester. I would recommend Will to anyone interested in purchasing or leasing a car. The 2017 Forester has a nice ride and the technology is great! Thank you! More
Will Vergez is a shining star, providing exemplary service! Will Vergez of Star Subaru is the most professional, knowledgeable, and courteous car sales professional with whom we have ever had the pleasure of de Will Vergez of Star Subaru is the most professional, knowledgeable, and courteous car sales professional with whom we have ever had the pleasure of dealing. Will took the time to explain to us all of the important features of the 2017 Subaru Legacy. He provided a wealth of information in an understandable and respectful way. Will optimized the test drive experience by educating us on the car's technology before, during, and after the test drive. He diligently and patiently searched and found the car we wanted equipped with all of the features we were seeking. Will was thorough in following up until we received the car, and checking in thereafter to ensure complete satisfaction. He is a tough act to follow. Will sets an unparalleled standard that all car sales professionals should aspire to reach, More
Bad service I called 2 weeks ago to report a problem. An oil leak on top of the engine. Service rep. Said it could be nothing. Clean it up. Check the leak and i I called 2 weeks ago to report a problem. An oil leak on top of the engine. Service rep. Said it could be nothing. Clean it up. Check the leak and if it comes back call him again. I checked 3 days lter. And the leak is there again. I called the service rep Lou answered. I told him I have an oil leak and need an appointment. Also mentioned the A/C problem.when the A/C is on the engine vibrates. He said it was normal . I told him to make appointment. And Sept 10. I was the first customer. When I got to the counter. Louis said I was put in for an oil change. And I said no. I have an oil leak. Lou complained he has 2 guys for oil change only. I step out to make a call. I see my car being driven out the service yard. That is bad service . Lou did not even try to help me.nor ask me if I was finished with the service dept. Just drive my car out of the yard. I am really upset at this bad service and the rudeness that I had to deal with. More
pano or whatever his name is--terrible sales person I have purchased several cars as well as leased in the past. I have never dealt with such unprofessionalism as your staff/establishment has shown. the I have purchased several cars as well as leased in the past. I have never dealt with such unprofessionalism as your staff/establishment has shown. the car I was going to lease and came back after being told it would be brought to the dealership for me, for was sold to another customer. I will make sure that I relay what kind of establishment your dealership is to every person that I come across when I am asked about Subaru's. not even a phone call so I don't waste my time coming to the dealership and taking off from work early. Just Unbelievable how you treat potential customers More