
Star Subaru
Bayside, NY
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
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Professional, trustworthy Always take the time to explain what you need to have done and what you don’t have to have done They don’t take advantage of a you Even if you think Always take the time to explain what you need to have done and what you don’t have to have done They don’t take advantage of a you Even if you think you need something done oil change,air filter, etc. They will check car history On computer, and Visual And let you know if you do or if you don’t need it Very rare in a service station these days . Five star for Star More
Subaru is the best. I won't take my Subaru anywhere else. The guys at the desk are great, ascertaining what you'll need. The Tech's are spot on taking care of my cars ne I won't take my Subaru anywhere else. The guys at the desk are great, ascertaining what you'll need. The Tech's are spot on taking care of my cars needs. My Subaru is 12 years old and runs like a dream. Thanks Star Subaru! More
Great experience The staff at Star went out of their way to help me out and I was beyond pleased with my experiences. I will definitely be going back and would recomme The staff at Star went out of their way to help me out and I was beyond pleased with my experiences. I will definitely be going back and would recommend them to all! More
Great People are courteous and friendly. They do exactly what you need for your car. Waited atleast one hour for oil change multipoint inspection and tire People are courteous and friendly. They do exactly what you need for your car. Waited atleast one hour for oil change multipoint inspection and tire rotation. More
Great service Star Subaru is a great dealership and has an excellent service center. I would highly recommend the Star Subaru dealership for those in the market for Star Subaru is a great dealership and has an excellent service center. I would highly recommend the Star Subaru dealership for those in the market for a Subaru. More
I would recommend Mario Aetonu. We recently purchased 2019 Ascent. We loved the salesperson, Mario Aetonu. He was very helpful and honest. We will definitely go back to him nex We recently purchased 2019 Ascent. We loved the salesperson, Mario Aetonu. He was very helpful and honest. We will definitely go back to him next time, because we can trust him. More
It was the best Just got the '19 crosstrek staff are very helpful especialy jerry. I dont think 5 star is enough to rate them. If your looking for a car this is the b Just got the '19 crosstrek staff are very helpful especialy jerry. I dont think 5 star is enough to rate them. If your looking for a car this is the best place. More
Excellence customer service and comfortable waiting area I would recommend this service center. I bought my car at Star Subaru, Frank Swaney was the salesperson I dealt with 4 year ago. No problems with the I would recommend this service center. I bought my car at Star Subaru, Frank Swaney was the salesperson I dealt with 4 year ago. No problems with the car. More
Great Service Great staff, great service, would be nice to have them open earlier for.the early birds but overall the place is very clean especially bathrooms and t Great staff, great service, would be nice to have them open earlier for.the early birds but overall the place is very clean especially bathrooms and they really take care of you. More
never going there again Got a brand new Subaru Outback 2018 with the highest tier of packages. Had the car for 3 months now but went to this service center twice already. Fir Got a brand new Subaru Outback 2018 with the highest tier of packages. Had the car for 3 months now but went to this service center twice already. First time there was something stuck in one of the tires and they keep insisting that there’s nothing wrong with the car since the engine light wasn’t on when I went there and talking like I was stupid just cause it wasn’t on the day I went. I insisted for them to check and later they found something stuck in one of the tires and it was fine afterwards. About a month later the navigation screen goes black once in awhile and the key pad ont he door doesn’t always work, took it to this service center again and told them what happened but again they give off this vibe like they’re annoyed. Spoke to this guy Nelson and told him the door lock light on the dashboard keeps flickering while driving and he keeps saying it’s normal but it’s not. I drove multiple cars and I’ve never had this problem and it’s not supposed to happen so then he said to leave the car there to check and so I did. Got a call from him on the same day saying that the inner mainframe of the computer is Malfunctioning so they will need to replace it and if I can leave the car there for the day, I said ok. Then I got a call the next morning from the same guy and he says there’s no problems with my car and so I asked him yesterday you said the inner mainframe computer was broken and said to replace it and now there’s no problem and they didn’t really do anything then why did I leave the car there for the day but whatever we picked up the car. Overall my experience with this service center both times were very poor. They always talk to you like you’re stupid and give you this attitude when I’m the customer, I also drive a bmw and their service is so much nicer and more friendly towards their customers and not to mention that this is the 2nd time I had to take the car back to the service center on a brand new 2018 suv that I got for 3 months, 3 months! That’s ridiculous..... To summarize everything I will not come back to this specific service center even if I had to drive further to get the car fixed. More