Star Subaru

delayed service These service providers are the worst I’ve experienced, kept my car overnight with have a loaner available even the said I would have gotten the car These service providers are the worst I’ve experienced, kept my car overnight with have a loaner available even the said I would have gotten the car back the same day I went in for an appointment. The was still under warranty so no rush into fixing a car they would be getting paid to work on . Person at the service front desk is a liar along with his supervisor . Went back the follow day because they weren’t able to tell me when I’d get the car so I showed up to get a status update and they never had one . Stayed there camping in the waiting area to be told it’s going to be an all day job which was no problem . They came to me with in the hour stating the found the problem and it was the the same one they stayed the day before. We just going to push all these paying customers ahead of you , if warranty is that much of a problem stop selling the dam thing More

Thumbs up. Highly recommended I had very positive experience. Jimmy my salesman was excellent knowledgeable,attentive,sensitive to my needs explained and showed everything spent t I had very positive experience. Jimmy my salesman was excellent knowledgeable,attentive,sensitive to my needs explained and showed everything spent time with me. Great! More

Very helpful Mike was very helpful and worked with us to find the car that worked best for our family and our budget! Highly recommend Star Subaru!!! Mike was very helpful and worked with us to find the car that worked best for our family and our budget! Highly recommend Star Subaru!!! More

Excellent experience. Jimmy Zeng is an excellent salesman. He was very patient and thoroughly answered all our questions. He did not pressure us at all. He took his time an Jimmy Zeng is an excellent salesman. He was very patient and thoroughly answered all our questions. He did not pressure us at all. He took his time and showed us how all the instruments in the car worked. Whenever we called or texted him, he responded promptly. This was the best experience buying a new car that I ever had. More

I had a very satisfactory experience with my 2018 Outback I was very satisfied with my 2018 Outback. The sales staff (Mr. Zeng) was very helpful even after my purchase, by assisting me in adding other accesso I was very satisfied with my 2018 Outback. The sales staff (Mr. Zeng) was very helpful even after my purchase, by assisting me in adding other accessories for my comfort, and enhancing the appearance/appeal of my vehicle. I have no regrets... Kenneth B. More

It's Good Service was done and completed in a fairly short time. Staff was friendly and courteous. Lounge area was clean and comfortable. Staff directed you thr Service was done and completed in a fairly short time. Staff was friendly and courteous. Lounge area was clean and comfortable. Staff directed you through the process. More

Good service 1) I had appointment for 7:00 am and my service started in 10 minutes.. My advisor briefed me about the maintenance coverage of my visit... 2) B 1) I had appointment for 7:00 am and my service started in 10 minutes.. My advisor briefed me about the maintenance coverage of my visit... 2) By 8:45 am I was done & had everything I want set up that day. More

Easy fast service. I brought my car for oil change and because the low tire pressure light was on. They showed me the nail in the tire and they patched it. They changed I brought my car for oil change and because the low tire pressure light was on. They showed me the nail in the tire and they patched it. They changed the oil. They were very nice to me and the work was done quickly. More

Great service My experience at Star Subaru was a very good one. The employees were extremely helpful, prompt and very courteous. I would definitely continue to serv My experience at Star Subaru was a very good one. The employees were extremely helpful, prompt and very courteous. I would definitely continue to service my car there. More

Errors happen Had my forester in jmsc24 July for oil change and inspection. Told me would probably need break work next time. It’s one month later and my breaks a Had my forester in jmsc24 July for oil change and inspection. Told me would probably need break work next time. It’s one month later and my breaks are making noise. Only about 400 miles later. Am disturbed that I wasn’t told to fix them at the time. Why wait and waste my time and yours when this could have been taken care of at one time. Your personal, while pleasant and respectful , need to pay attention to the paperwork. I was given someone else’s paperwork with personal information. Mine was given away! Don’t know who has it . Also, they must enter the correct repairs into the file. Back brakes vs front brakes. More