Star Subaru
Bayside, NY
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
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True Professionalism The salesman Mario delivered on his promise! I had 4 appointments with different Subaru dealers and Star was my 2nd. After a lame experience at the 1s The salesman Mario delivered on his promise! I had 4 appointments with different Subaru dealers and Star was my 2nd. After a lame experience at the 1st, I contacted Star and Mario was the one who I felt carried himself like the ideal car salesman, with genuine concern. Finance manager Mike easily explained the contract and was patient. Manager Phil approached me and had a nice car conversation with me for 20 minutes. He didn’t have to but he really knows his stuff like he’s done this for decades. Thanks!! More
Quick and on point We let’s start with Kevin , very professional and knowledgeable of what he does. I dropped off my car in the morning, by midday it was ready. I recomm We let’s start with Kevin , very professional and knowledgeable of what he does. I dropped off my car in the morning, by midday it was ready. I recommend this place for all your SUBARU need. I purchased my cross trek at another location but this is where I will continue bringing my car. More
Very fast and accurate When I called for an appointment my inspection sticker was almost expired. They were very accommodating and gave me a timely appointment. Despite bein When I called for an appointment my inspection sticker was almost expired. They were very accommodating and gave me a timely appointment. Despite being very busy that morning, I was out in one and a half hours as promised More
Fast service I took my 2014 Forester in for an express oil change without an appointment on a Saturday. Service was done within an hour of waiting. I took my 2014 Forester in for an express oil change without an appointment on a Saturday. Service was done within an hour of waiting. More
Sold me a car with a bad AC unit So I purchased a pre-owned car which had a bad AC unit dealer won't help get it fixed. I would not recommend at all. I had multiple issues with this c So I purchased a pre-owned car which had a bad AC unit dealer won't help get it fixed. I would not recommend at all. I had multiple issues with this car and have owned the vehicle for over a year. I had to deal with no AC in the summer and no heat during the winter during my time with the car. I again would not recommend this dealership to my enemy. More
A great dealership! It was our first time purchasing a car after a decade without one. Happy to say that the employees here were honest, patient, and friendly. Paperwork It was our first time purchasing a car after a decade without one. Happy to say that the employees here were honest, patient, and friendly. Paperwork was quick without a problem and the representatives were dedicated altogether. I am satisfied with their service overall and I appreciate to have a 2019 Legacy. More
Happy with my 2018 Forester. This is my second Subaru Forester from Star. No high pressure sales no ridiculous up-selling. I had a pleasant experience in 2012 and again in 2018. H This is my second Subaru Forester from Star. No high pressure sales no ridiculous up-selling. I had a pleasant experience in 2012 and again in 2018. Happy with the price and product. Glad to be a return customer. More
Great service Making the appointment was easy and my car was taken on time. While I thought the service took longer than I expected, overall service was great. The Making the appointment was easy and my car was taken on time. While I thought the service took longer than I expected, overall service was great. The advisor Nelson Saez was unbelievably patient. I was being the annoying customer repeating my questions several times, and each time he responded with pleasantly and patiently. More
Soso service. Regular service only. The representative just is ok. Not too friendly. I like last time service better. The wifi is good. Coffee machine is gre Regular service only. The representative just is ok. Not too friendly. I like last time service better. The wifi is good. Coffee machine is great. More
new car lease Very professional and no pressure sale. Paperwork and car prep done very smoothly. Also worked well with my insurance agent. Small problem with insura Very professional and no pressure sale. Paperwork and car prep done very smoothly. Also worked well with my insurance agent. Small problem with insurance card mistake was promptly resolved. More