Star Subaru
Bayside, NY
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
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Great service Star Subaru is a great dealership and has an excellent service center. I would highly recommend the Star Subaru dealership for those in the market for Star Subaru is a great dealership and has an excellent service center. I would highly recommend the Star Subaru dealership for those in the market for a Subaru. More
I would recommend Mario Aetonu. We recently purchased 2019 Ascent. We loved the salesperson, Mario Aetonu. He was very helpful and honest. We will definitely go back to him nex We recently purchased 2019 Ascent. We loved the salesperson, Mario Aetonu. He was very helpful and honest. We will definitely go back to him next time, because we can trust him. More
Great Service Great staff, great service, would be nice to have them open earlier for.the early birds but overall the place is very clean especially bathrooms and t Great staff, great service, would be nice to have them open earlier for.the early birds but overall the place is very clean especially bathrooms and they really take care of you. More
never going there again Got a brand new Subaru Outback 2018 with the highest tier of packages. Had the car for 3 months now but went to this service center twice already. Fir Got a brand new Subaru Outback 2018 with the highest tier of packages. Had the car for 3 months now but went to this service center twice already. First time there was something stuck in one of the tires and they keep insisting that there’s nothing wrong with the car since the engine light wasn’t on when I went there and talking like I was stupid just cause it wasn’t on the day I went. I insisted for them to check and later they found something stuck in one of the tires and it was fine afterwards. About a month later the navigation screen goes black once in awhile and the key pad ont he door doesn’t always work, took it to this service center again and told them what happened but again they give off this vibe like they’re annoyed. Spoke to this guy Nelson and told him the door lock light on the dashboard keeps flickering while driving and he keeps saying it’s normal but it’s not. I drove multiple cars and I’ve never had this problem and it’s not supposed to happen so then he said to leave the car there to check and so I did. Got a call from him on the same day saying that the inner mainframe of the computer is Malfunctioning so they will need to replace it and if I can leave the car there for the day, I said ok. Then I got a call the next morning from the same guy and he says there’s no problems with my car and so I asked him yesterday you said the inner mainframe computer was broken and said to replace it and now there’s no problem and they didn’t really do anything then why did I leave the car there for the day but whatever we picked up the car. Overall my experience with this service center both times were very poor. They always talk to you like you’re stupid and give you this attitude when I’m the customer, I also drive a bmw and their service is so much nicer and more friendly towards their customers and not to mention that this is the 2nd time I had to take the car back to the service center on a brand new 2018 suv that I got for 3 months, 3 months! That’s ridiculous..... To summarize everything I will not come back to this specific service center even if I had to drive further to get the car fixed. More
Excellence customer service and comfortable waiting area I would recommend this service center. I bought my car at Star Subaru, Frank Swaney was the salesperson I dealt with 4 year ago. No problems with the I would recommend this service center. I bought my car at Star Subaru, Frank Swaney was the salesperson I dealt with 4 year ago. No problems with the car. More
It was the best Just got the '19 crosstrek staff are very helpful especialy jerry. I dont think 5 star is enough to rate them. If your looking for a car this is the b Just got the '19 crosstrek staff are very helpful especialy jerry. I dont think 5 star is enough to rate them. If your looking for a car this is the best place. More
60,000 service I'm pleased with the service and professional attitude of everyone I meet at this service station. I'm willing to pay the price quoted for peace of I'm pleased with the service and professional attitude of everyone I meet at this service station. I'm willing to pay the price quoted for peace of mind for a job well done. More
Fog light repair and 60K service Waited for my car to be maintained and was promptly taken care of and I did not have to wait too long for my car to be fixed. Waited for my car to be maintained and was promptly taken care of and I did not have to wait too long for my car to be fixed. More
Great job Mario Aetonu, a greate sales and leasing specialist a good man and very accommodating personnel of Star Subaru... keep up the job... Michael Decosi Mario Aetonu, a greate sales and leasing specialist a good man and very accommodating personnel of Star Subaru... keep up the job... Michael Decosimo, a great Business Manager with good personality. He knows how to accommodate people, and because of him I was approved for my car. Good job sir... More
Top service.with a SMILE Service is always prompt..... excellent..... and fair. Star Sobaru is a pleasure to deal with. Friendly when I arrived..... kept me informed about t Service is always prompt..... excellent..... and fair. Star Sobaru is a pleasure to deal with. Friendly when I arrived..... kept me informed about the progress of my repair..... and handshakes when I was completed and I left. More