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Star Subaru

Bayside, NY

4.9
2,319 Reviews
At Star Subaru our experienced staff has helped hundreds of customers in Queens NY, Long Island NY, Manhattan NY and the Bronx NY get into the new Subaru that they want and we want to help you too. Browse our inventory new Subaru vehicles in Bayside or our Long Island area used car inventory to find the car of your dreams. If you need a car loan check out our finance page to start the process. If you need parts or service for your Subaru in the Bronx, don't forget about our talented Subaru repair technicians and Subaru parts professionals. Star Subaru strives to provide the best sales, service, and experience possible to make your car buying process stress free. Don't take our word for it, come down to 206-26 Northern Blvd, Bayside, Queens, New York and see the Star Subaru difference for yourself!
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206-26 Northern Blvd.

Bayside, NY

11361

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Showing 2,319 reviews

September 25, 2018

Let's forget Mike from finance Everything was perfect until I had to deal with Mike in finance He needs a course in customer service. Thinks he's the customer's boss Bossy, arrog More

by No way 133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Decosimo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Kraly
Oct 08, 2018 -

Star Subaru responded

We apologize that your experience at Star Subaru was anything less than satisfactory. Please contact the General Manager, Phillip Musmacker, at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (718) 819-0100

September 23, 2018

Amazing customer service The salesman/woman at star Subaru was really helpful and gave amazing advice and made my experience wonderful. Business manager Michael Decosimo and s More

by Paul123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Decosimo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahra Han , Phil Musmacker, Mario Aetonu
Sep 24, 2018 -

Star Subaru responded

Thank you so much for this wonderful review, and we look forward to seeing you again!

September 22, 2018

Excellent The service w excellent . Explain everything about different car models very helpful Mario aetonu excellent sale persons we buy new suv the saint d More

by anaana71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Decosimo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Aetonu
Sep 24, 2018 -

Star Subaru responded

Thank you so much for this wonderful review, and we look forward to seeing you again!

September 21, 2018

Perfect service Fast, courteous service. Replaced air conditioner condenser under warranty. Would recommend highly. From start to finish, I was there for 2 hours. Per More

by SAVODNIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Wong
Sep 24, 2018 -

Star Subaru responded

Thank you so much for this wonderful review, and we look forward to seeing you again!

September 21, 2018

Unexpected Surprise. Thought I needed brakes, along with my oil change and NYS Inspection. Honest Service Reps said that they were ok. Could have easily sold me brake li More

by VITADOC1029
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Wong
Sep 24, 2018 -

Star Subaru responded

Thank you so much for this wonderful review, and we look forward to seeing you again!

September 20, 2018

Rip off liars No trust They try to rip you off at any cost. It is a complimentary service but they still try to ask you for money. More

by ABD0NAjem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phil Musmacker
September 20, 2018

Great experience Super fast service. Brought my car for an inspection and oil change and it was finished before I even finished my coffee. The advisor explained the co More

by YoungT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherbourne Williams
Sep 21, 2018 -

Star Subaru responded

Thank you so much for this wonderful review, and we look forward to seeing you again!

September 20, 2018

Great people Went on a Saturday morning for an issue with the forester. Found my problem and fixed it under warranty. No hassle and efficient. Friendly staff. Woul More

by jc2hn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 21, 2018 -

Star Subaru responded

Thank you so much for this wonderful review, and we look forward to seeing you again!

September 20, 2018

Terrible diagnostics Took my 2016 Forester in because it was jerky when starting to accelerate and was feeling weird. After having my car for an entire day, they called me More

by Ar
Recommend Dealer
No
Employees Worked With
Service Employees
Sep 21, 2018 -

Star Subaru responded

We apologize that your experience at Star Subaru was anything less than satisfactory. Please contact the General Manager, Phillip Musmacker, at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (718) 819-0100

September 20, 2018

Great overall experience! From the salesman to the fianance person all were very knownledgible to courteous Deal went very smoothly and easy. Pick up was easy and informa More

by fchiara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Decosimo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Wong, Paul Huang
Sep 21, 2018 -

Star Subaru responded

Thank you so much for this wonderful review, and we look forward to seeing you again!

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